RAMADA Hotel
Frankfurt Messe ****

+49 69 39050

Hotel reviews: RAMADA Hotel Frankfurt Messe

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Find out what guests think of the RAMADA Hotel Frankfurt Messe. Here we show you an overview of the hotel reviews that travellers have submitted on various portals. Book directly here with the RAMADA Best Price Guarantee and take advantage of exclusive benefits.


Reviews

By Anonymous

21.04.2015

Very poor hotel standard and quality of the hotel - the worst experience of all my extensive business travels around the world and having stayed at many other Ramada hotels in various parts of the world. This was the main reason for booking the Ramada hotel in the first place. I will certainly not be advising to use this hotel by any of my friends, family and staff. We are opening our new German office in Frankfurt and will be expecting lot of international travelers. I will not be recommending using the Ramada hotel in Frankfurt again. ...more

Price   
1 / 5,0






Price was extremely high for the quality of the hotel and room I was staying at and for the location where the hotel was located which took me about 1 hour to get into the Frankfurt city center. I have stayed at many Ramada hotel around the world but this was definitely the worst experience I have had in all my travels for the past 15 years.
Rooms   
1 / 5,0






Room size was grossly inadequate with very poor conditions and minimum complementary service such as tea and coffee making facilities, no mini bar, lighting inadequate and bathroom very small despite requesting for a large suite and paying a daily rate of some 300 Euro.
Service   
1 / 5,0






Very poor quality of meet and greet staff at the reception and in the hotel bar and restaurant.
Restaurant   
1 / 5,0






Quality of service was very poor, food was cold by the time it was served to myself and my wife. In fact it was so cold and of very poor quality that we left 95% of the food we received un-eaten but we still paid for the food. I simply chose not to eat at the restaurant again nor to have any breakfast or any other drinks or food at the hotel because of very poor experience on the very first evening of getting to the hotel.
Bar   
1 / 5,0






Bar service was very poor and having waited for about 10 minutes and being totally ignored with the sales assistant engaged in small talk with other staff, I had to politely and shyly request to order my drinks
Cleanliness   
1 / 5,0






Room service was very poorly served and no checks were done by any members of the hotel staff on the quality of cleaning. As a guest staying in a premium suite at the hotel, I was very surprise and extremely disappointed to request for soap dispensers to be filled in the bathroom (which was very limited fitted), towels not been replaced, no bathroom gown and sleepers to be used in the room, cups and spoons not replaced for tea making facilities, no bottled water left in the room, bed sheets not replaced despite staying at the hotel for 5 days.

By Anonymous

15.04.2015
Bewertung ist vom Gast unkommentiert.

By: Jessica Liebich

30 years
14.04.2015

Ich wurde sehr herzlich begrüßt von einer sehr netten Dame am Empfang. Sie war sehr zuvorkommend und ist sehr auf mich eingegangen. Eine sehr nette Idee war es mich in meinem Zimmer mit dem Bild auf dem TV zu begrüßen.Der Aufenthalt war sehr angenehm und ohne besondere Vorkommnisse, habe ich mich sehr wohl gefühlt. Super finde ich, dass bei euch Hunde erlaubt sind und da das Hotel direkt an diesem schönen großen Wald gelegen war, war es auch super für mich mit meinem Hund spazieren zu gehen. Werde auf jeden Fall wieder kommen. ...more

Price   
5 / 5,0






Rooms   
4 / 5,0






Ausstattung (Telefon/Heizung, Duschen im Welnessbereich) ist nicht auf dem neusten Stand, ansonsten sehr ansprechendes Zimmer
Service   
5 / 5,0






Sehr freundliche Mitarbeiter
Cleanliness   
5 / 5,0






By Anonymous

13.04.2015

Ideales Hotel wenn man nicht im Zentrum sein will. Sehr nahe an Autobahn Anschluss. ...more

Price   
5 / 5,0






Rooms   
4 / 5,0






Service   
5 / 5,0






Cleanliness   
4 / 5,0






By: Sabine

50 years
13.04.2015

Es war sehr schön bei ihnen.Wir würden sie weiter empfehlen. ...more

Price   
5 / 5,0






Rooms   
5 / 5,0






Service   
5 / 5,0






Breakfast   
4 / 5,0






Bar   
3 / 5,0






Cleanliness   
4 / 5,0






By Anonymous

12.04.2015

positiv, ich komme wieder ...more

Price   
5 / 5,0






Rooms   
4 / 5,0






Service   
5 / 5,0






Cleanliness   
4 / 5,0






By: W. W.

50 years
12.04.2015

Sehr gut für Durchreisende, Messebesucher, Geschäftsreisende und auch für längere Zeit geeignet; verkehrstechnisch sehr gut angebunden, wenn man mit dem Pkw anreist; Taxen gegenüber; allerdings nicht gut für Menschen, die mitten im Geschehen (Geschäfte, Restaurants, Bars, Museen, Hotspots, Zentrum etc. ) sein wollen, da so gesehen "ab vom Schuss"; großer Kaffeespender mit Gratiskaffee und Zeitung morgens im Foyer-/ Rezeptionsbereich ...more

Price   
4 / 5,0






Je nach Buchungssystem auch sehr günstiges Preis-/Leistungsverhältnis
Rooms   
4 / 5,0






Gute komfortable Betten; recht geräumig; ordentliches Bad; gut funktionierender TV; (etwas zu schwaches) Licht vom Bett aus steuerbar; Selterswasser; Minibar fehlt, kein Kühlschrank/ keine Snacks, kein Wasser-/Kaffeekocher im Zimmer; im Rezeptionsbereich alles erwerbbar
Service   
5 / 5,0






Cleanliness   
5 / 5,0






By Anonymous

08.04.2015

Angenehm! ...more

Price   
5 / 5,0






Rooms   
5 / 5,0






Service   
5 / 5,0






Man wird gut informiert, ohne dass man extra nachfragen muss - sehr schön!
Cleanliness   
5 / 5,0






By: Raoof

30 years
08.04.2015
Bewertung ist vom Gast unkommentiert.

By Anonymous

08.04.2015
Bewertung ist vom Gast unkommentiert.

By Anonymous

04.04.2015
Bewertung ist vom Gast unkommentiert.

By Anonymous

03.04.2015

Wir kommen immer gerne wieder. Fühlen uns wohl.Der einzige Kritikpunkt ist die dusche. Aber alles andere macht Das wieder gut. Allerdings ohne Frühstück.... Das ist zu teuer. ...more

Price   
5 / 5,0






Rooms   
5 / 5,0






Service   
5 / 5,0






Cleanliness   
5 / 5,0






Our Customer Satisfaction Index

81 %

"EXCELLENT"

Based on 4916 reviews on 18 portals

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

All reviews

Customer Alliance 85%
Agoda 78%
Booking.com 80%
Expedia 83%
Google+ 76%
HolidayCheck 79%
Hotel.de 79%
Hotels.com 82%
HotelSpecials.nl 83%
HRS 81%
Logitravel 80%
Orbitz 92%
TripAdvisor 80%
TrustYou 84%
Venere.com 84%
Yahoo 53%
Yelp 80%
Zoover 54%
Room   
4.1 / 5,0






Location   
3.6 / 5,0






Cleanliness   
4.3 / 5,0






Staff friendliness   
4.1 / 5,0






Price   
4.1 / 5,0






Breakfast   
3.9 / 5,0






Restaurant   
3.9 / 5,0






Bar   
3.9 / 5,0






Conference / Banquet   
3.8 / 5,0






Official Hotel Partnerships