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RAMADA PLAZA
Basel Hotel & Conference Center ****

+41 61 5604000

Hotel reviews: RAMADA PLAZA Basel Hotel & Conference Center

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Find out what guests think of the RAMADA PLAZA Basel Hotel & Cenference Center . Here we show you an overview of the hotel reviews that travellers have submitted on various portals. Book directly here with the RAMADA Best Price Guarantee and take advantage of exclusive benefits.


Reviews

By Anonymous

28.10.2014

I have nothing to say here - but the form requires something, so here it is. ...more

Price   
4 / 5,0






Rooms   
4 / 5,0






windows of the room were often fogged (between the two glasses), so it was difficult to see outside - not really good for a room supposed to be panoramic
Service   
5 / 5,0






Breakfast   
3 / 5,0






were there fresh omelettes/eggs?
Cleanliness   
4 / 5,0






not really clean under the beds

By: Ebbri Sandra-Yvonne

40 years
28.10.2014

Im ganzen Haus könnte am Gästeservice noch gearbeitet werden (Aufmerksamkeiten, Hilfsbereitschaft.....). ...more

Price   
4 / 5,0






OK
Rooms   
4 / 5,0






Einrichtung ist gut. Wenn mehrere Zimmer gebucht werden, sollten alle einen Bademantel, Wasser etc. haben.....
Service   
4 / 5,0






Freundlich, Hilfsbereitschaft könnte besser sein.
Breakfast   
5 / 5,0






Danke Frau Franschak für alles. Ohne Sie wäre alles nur halb so gut! Toll, dass die Buffets immer aufgefüllt werden. Service sonst unaufmerksam. Servicepersonal ist überfordert!
Restaurant   
1 / 5,0






Schlechter Service, lange Wartezeit, unaufmerksam, gutes Essen, aber zu kleine Portionen.
Cleanliness   
4 / 5,0






OK

By Anonymous

28.10.2014

Schönes Hotel. Die Eingangshalle mit Reception lässt etwas an Charme vermissen. ...more

Price   
3 / 5,0






Rooms   
4 / 5,0






Service   
3 / 5,0






Restaurant   
4 / 5,0






Cleanliness   
3 / 5,0






By: Silvio Liechti

30 years
28.10.2014

Alles war okay. Allerdings wurde uns ein Einzelzimmer zu Doppelbelegung angeboten. Was man uns im vorfeld nicht sagte. Das Bett war sehr klein. Wir konnten kaum schlafen. Schade. Das war nicht gut. ...more

Price   
3 / 5,0






Rooms   
3 / 5,0






Service   
4 / 5,0






Cleanliness   
4 / 5,0






By Anonymous

28.10.2014

Wir haben uns rundherum wohl gefühlt und haben den Aufenthalt in Ihrem Haus genossen ...more

Price   
5 / 5,0






Rooms   
5 / 5,0






Service   
5 / 5,0






Breakfast   
5 / 5,0






Cleanliness   
5 / 5,0






By Anonymous

28.10.2014

Sauber modern und ein super Frühstücksbüffet!!! ...more

Price   
4 / 5,0






Rooms   
4 / 5,0






Service   
5 / 5,0






Breakfast   
5 / 5,0






Cleanliness   
5 / 5,0






By: Egli

50 years
27.10.2014

Ich war in den letzten Jahren einige Male im Hotel Ramada Basel. Location ist ausgezeichnet für meine Bedürfnisse gelegen. Freundlich, zweckmässig, insgesamt gutes Preis-Leistungsverhältnis, speditives Check-in - Check-out. Einziger Abstrich im Service. Obwohl meine Gattin bis 9 Uhr ausdrücklich Ruhe wollte und das 'don't disturbe Schild' an der Aussentüre angebracht war, wurde sie 2-3 unbegreiflicherweise mal durch das Reinigungspersonel, das trotzdem ab 7.30 ins Zimmer kam gestört. Schade und nicht gewohnter Standard in Ihrem Hause ...more

Price   
4 / 5,0






Rooms   
4 / 5,0






Service   
4 / 5,0






Cleanliness   
4 / 5,0






By Anonymous

26.10.2014

Wir kommen gerne wieder. ...more

Price   
4 / 5,0






Rooms   
4 / 5,0






Service   
4 / 5,0






Breakfast   
4 / 5,0






Eher negativ, fehlender Lachs
Cleanliness   
5 / 5,0






By Anonymous

23.10.2014

The hotel is clean and modern. However I stayed in one room one night and it did not provide individual shampoos while in another room it provided this plus slippers. It would be nice to have consistently given ammenities. Also I wanted to use the fitness room. Yet was disappointed given very little machines are in the room. ...more

Price   
3 / 5,0






Rooms   
3 / 5,0






Service   
4 / 5,0






Cleanliness   
4 / 5,0






By: Furrer Angelika

60 years
23.10.2014

Sehr empfehlenswert und hervorragende Lage ...more

Price   
4 / 5,0






Rooms   
5 / 5,0






Service   
5 / 5,0






Sehr freundlich und hilfsbereit
Breakfast   
4 / 5,0






Cleanliness   
5 / 5,0






By: Jean-Pierre

70 years
21.10.2014

We already stayed in this hotel and came back. Quite satisfied. Only hint: the reservation mentioned 20 % off food and drink, which was not spontaneously applied on the bill. However, this was corrected with no discussion when I drew the attendant's attention on this point. ...more

Price   
4 / 5,0






Rooms   
5 / 5,0






Spectacular view
Service   
5 / 5,0






Breakfast   
4 / 5,0






good buffet, however very expensive (31 CHF)
Restaurant   
4 / 5,0






Simple but well done. Very friendly staff. However, extremely short menu
Cleanliness   
5 / 5,0






By Anonymous

21.10.2014

Werde bestimmt wieder kommen. ...more

Price   
4 / 5,0






Rooms   
4 / 5,0






Service   
5 / 5,0






Breakfast   
5 / 5,0






Sehr reihaltiges und tolles Frühstücksbuffet
Cleanliness   
4 / 5,0






Our Customer Satisfaction Index

84 %

"EXCELLENT"

Based on 2505 reviews on 19 portals

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

All reviews

Customer Alliance 84%
Agoda 84%
Atrapalo 94%
Booking.com 83%
Expedia 87%
Google+ 84%
HolidayCheck 89%
Hotel.de 83%
Hotels.com 86%
HRS 84%
Logitravel 87%
Orbitz 88%
Thomas Cook / Neckermann 92%
TripAdvisor 80%
TrustYou 85%
Venere.com 84%
Yahoo 75%
Yelp 90%
Zoover 83%
Room   
4.3 / 5,0






Location   
4.4 / 5,0






Cleanliness   
4.4 / 5,0






Staff friendliness   
4.3 / 5,0






Price   
3.8 / 5,0






Breakfast   
4.2 / 5,0






Restaurant   
4.3 / 5,0






Official Hotel Partnerships