Find your hotel:

Free callback

Do you have further questions about our hotels, our deals, or further services? Looking to plan a trip, or want to organise an event and need advice? Then please complete our callback form. We are happy to call you back between 09.00 and 18.00, Monday to Friday. This service is free of charge.

Conditions of participation and privacy policy:

§ 1 Subject matter

I. Entry of participants in the My H-Hotels GmbH "HotMiles Millionaire" promotion, and the use of the data provided by participants, are governed by the following conditions of participation and privacy policy. 

II. By entering the competition, the participant agrees to the conditions of participation.

§ 2 Eligibility & exclusion from the competition

I. All natural persons aged 18 or over are eligible to participate. Minors and employees of My H-Hotels GmbH, H-Hotels AG and affiliated partner companies and their relatives are excluded from participation. There will be no distribution of prizes to persons whose participation is excluded under this paragraph. 

II. Participation in the competition and the distribution of prizes are limited to participants with a current HotMiles membership.  

III. All personal information must be accurate, otherwise the participant may be excluded from the competition. 

IV. To participate in the competition, please enter your competition ticket code at, specifying your personal HotMiles ID and accepting the rules of participation and the data protection regulations. You can obtain a ticket at check-out.  

V. Participation via competition agencies or automated competition robots or other forms of manipulation are not permitted. In the event of suspicion of fraud on the part of a participant (e.g. unauthorised manipulation), my H-Hotels GmbH reserves the right to deny the win (even retrospectively) or to exclude the participant from the competition. 

VI. There is neither entitlement to registration for the competition nor to participation in the competition..   

§ 3 Prizes 

I. The first prize is 1,000,000 HotMiles. In addition, 20 x 5,000 HotMiles will as awarded as consolation prizes. 

II. Cash payment is categorically excluded. All additional costs associated with the prize shall be borne by the winner. 

III. HotMiles prizes will be credited to the winners' HotMiles accounts within 4 working days after determination of the winners.     

§ 4 Procedure

I. The competition runs from 1/9/2020 to 5/10/2020. 

II. Unless otherwise stated in the competition information, the prizes will be drawn at random from all correct entries. Any participation received after the closing date stated therein shall be deemed invalid. All promotional codes not registered by 6/10/2020 will lose their validity as of this date. 

III. Winners will be notified personally. If technically possible, the winner will be informed by email. My H-Hotels GmbH is not liable if messages land in the miscellaneous or spam folder of the winner's mailbox, and he/she therefore does not see them in time.

§ 5 Acceptance of Prize 

I. Participants are obliged to keep the original competition ticket, and to be able to present it upon request, until 6/10/2020, for the purpose of verification. In the event of failure to present the ticket, despite being requested to do so, My H-Hotels GmbH reserves the right to exclude participants from the competition accordingly. 

II. Upon confirmation of the respective hotel accommodation, the participant is subject to the General Terms and Conditions of the H-Hotels Group, which can be viewed at (

§ 6 Guarantee  

I. My H-Hotels GmbH is not liable for material defects or defects of title of the prizes. 

II. My H-Hotels GmbH wishes to draw to your attention the fact that the availability and function of the competition cannot be guaranteed. The competition may be terminated or withdrawn, due to external circumstances and constraints, and should this be the case, participants shall have no right to claim against the organiser. Such circumstances may include technical problems or changes to the rules. 

§ 7 Liability  

I. Upon fulfilment or distribution of the prize, the organiser shall be released from all obligations, unless an earlier date of release has already been specified in these regulations. 

II. The organiser is only liable for damages if the damage is due to intent or gross negligence. The organiser is liable for culpable injury to life, limb or health of a natural person, even in the case of simple negligence. Furthermore, the organiser is also liable for merely negligent violation of a cardinal obligation. Cardinal obligations are such obligations that enable the proper execution of the competition, and which enable the purpose of the contract to be achieved at all, and the compliance with which a participant in the competition may routinely expect. The preceding limitation of liability applies in particular to damages caused by errors, delays or interruptions in the transmission of data, in the event of malfunctions of the technical equipment or the service, incorrect content, loss or deletion of data, viruses or in any other factor during the use of the application. Liability under the Product Liability Act remains unaffected.  

III. Furthermore, in the case of travel winnings, the organiser is not liable for the consequences of a justified change in the travel offer or the justified cancellation of the trip by the travel organiser. The option of payment of the value of the trip in cash is excluded

§ 8 Disclaimer  

The organiser is not liable in any form for direct or indirect damages resulting from participation in the competition or from the inaccessibility of the Internet server, unless these are due to gross negligence or intentional actions attributable to the organiser.

§ 9 Indemnity clause  

I. The contributions (pictures, links and texts) of the participants may not contain any insults, false facts, and competition, trademark or copyright infringements. Should third parties nevertheless assert claims for infringement of their rights, the participant shall indemnify My H-Hotels GmbH from all claims. The participant agrees to support the organiser in every reasonable way in defending them against such claims. 

II. By participating in the competition, each participant agrees to be personally liable for any legal infringements.

§ 10 The organiser  

The competition is organised by My H-Hotels GmbH, Braunser Weg 12, D-34454 Bad Arolsen. If you have any questions or comments, please contact us at: [email protected]  

§ 11 Modification of the conditions of participation & premature termination of the competition  

I. My H-Hotels GmbH reserves the right to modify the conditions of participation at any time, or to interrupt or terminate a competition, in in entirety or in part, for good cause, without prior notice. In particular, My H-Hotels GmbH shall make use of this option if, for technical reasons (e.g. viruses in the computer system, manipulation or errors in the hardware and/or software) or for legal reasons, proper execution of the competition cannot be guaranteed. 

II. If such a termination is the result of the conduct of a participant, My H-Hotels GmbH shall be entitled to demand compensation from that person for the damage caused by his/her actions.

§ 12 Final provisions  

I. The laws of the Federal Republic of Germany apply exclusively. 

II. Prize claims are not transferable or assignable in any other way. Cash payment is not possible. 

III. My H-Hotels GmbH continues to reserve the right to exclude participants from the competition/contest for good cause, and to reclaim prizes, particularly if there is justified suspicion or evidence of false information, manipulation and/or violation of these conditions of participation, or of any prohibited actions. 

IV. Should any of these provisions be or become invalid, the validity of the remaining conditions of participation shall remain unaffected.      

Privacy policy for the implementation of this competition 

For the purpose of enabling you to take part in the competition, we must collect your personal data (surname, first name, email address and HotMiles-ID). 

In accordance with Section 6 (1) a.) - c.) of the General Data Protection Regulation (GDPR), we are entitled to collect, store and transmit personal data, if the person concerned has consented to the processing of his/her data, or if a contract or legal obligation is to be fulfilled.

Your data will only be used for the execution of the competition and not for any other purpose, unless you have decided to receive a newsletter and have expressly agreed to this purpose. Your data will only be transferred to third parties if this is necessary for the execution of the competition (e.g. web agencies). Your data will not be transferred to other third parties. Furthermore, your data will be transmitted to internal departments that are involved in the execution of the respective business processes, such as bookkeeping, accounting, purchasing and EDP. As soon as the business purpose of the implementation of the competition has been fulfilled, insofar as you have not been determined as a winner, we will delete your data within one month after conclusion of the competition. If you are determined as a winner, there are specific retention periods, under tax and commercial law, which have to be adhered to. These are 10 years in accordance with § 147 Section 1 of the German Fiscal Code (AO) for accounting documents, and 6 years in accordance with § 257 Section 1 of the German Commercial Code (HGB), for business documents.

Your rights to privacy, as a person affected by this data collection: 

Pursuant to Art. 15 GDPR, you may request information about your personal data which has been processed by us. In particular, you may request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if not collected by us, as well as the existence of automated decision-making, including profiling and, where applicable, significant information on the details of such data;; 

  • pursuant to Art. 16 GDPR, to demand the correction of incorrect or incomplete personal data stored by us, with immediate effect;
  • pursuant to Art. 17 GDPR, to demand the deletion of your personal data stored with us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data, insofar as you dispute the accuracy of the data, the processing is unlawful, but you refuse to permit the deletion thereof, although we no longer require the data, but you require it for the assertion, exercise or defence of legal claims, or you have lodged an objection to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format, or to request that it be transferred to another responsible party;
  • pursuant to Art. 7 Section 3 GDPR, to revoke the consent given to us at any time, with the result that we will no longer be permitted to process your data in future, based on the revocation of your consent, and
  • pursuant to Art. 77 GDPR, complaints to a supervisory authority, . The contact details of the supervisory authority to which we are accountable can be found in the following information.

Responsible for data processing 

The party responsible, pursuant to Art. 4, Point 7 of the Data Protection Act, other privacy laws applicable in the Member States of the European Union and other data protection-related provisions for the website is:

My H-Hotels GmbH  
Braunser Weg 12 
34454 Bad Arolsen 
Phone: +49 (0) 5691 / 878-0 
Email: [email protected] 

Name and address of the Data Protection Officer 

The Data Protection Officer of the party responsible for processing is: 

Stefan Burghardt  
RKM Data GmbH 
Bertha-von-Suttner-Str. 9 
37085 Göttingen 
Phone: +49 (0) 551 707 280 
Email: [email protected] 

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you reside, in which your place of work is situated or the place in which the suspected infringement has occurred, if you believe that the processing of personal data concerning you is in breach of the GDPR.

You also have the right to complain to the supervisory authority to which we are accountable:

The Commissioner for Data Protection and Information Security of Hessen 
Gustav-Stresemann-Ring 1 
65189 Wiesbaden 
Phone +49 (0) 611 1408-0 
Fax +49 (0) 611 1408-900 oder -901 

The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and the results of the complaint, including the possibility of a legal remedy, pursuant to Art. 78 GDPR. 

For further information, please refer to our privacy policy, which we will provide you with immediately before sending your participation form.

Book now