Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 3066 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
80%
Room lovely but no view at all. Breakfast good but food not always topped up quickly, cutlery and cups not topped up.
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast80 / 100
- Restaurant60 / 100
- Wifi / WLAN100 / 100
Dear Sandie,
We are glad to know that your stay at our modern hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.05.24
80%
Im Früstücksbereich wirkten die Mitarbeiterinnen stets überfordert. Mit finsterer Mine und langsam versuchten sie die Angebote nachzufüllen. Die Tische waren voll mit gebrauchte Geschirr, Tische wurden nicht gereinigt. Ansonsten tolles Hotel, alles sauber, zentral gelegen, gute Verkehrsanbindung.
- Room100 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price100 / 100
- Breakfast20 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
für Ihren Aufenthalt in unserem Hause, sowie für die daraus resultierende gute Bewertung möchten wir uns bei Ihnen bedanken. Schön, dass es Ihnen bei uns gefallen hat und die meisten unserer Annehmlichkeiten überzeugten. Über einen erneuten Besuch würden wir uns sehr freuen, um Ihre Eindrücke dann auch noch verbessern zu können.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
16.05.24
80%
Soggiorno piacevole
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Many thanks for choosing our hotel for your recent trip. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.05.24
76%
Hotel situato in posizione molto centrale. Camera pulita manca di un piccolo armadio x riporre i vestiti. Colazione dolce da migliorare
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Dear Gian Luca,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
15.05.24
70%
The location is great and the room was clean and modern. While we appreciated the free breakfast, other than bread there wasn’t a lot we enjoyed eating. The toaster was broken while we were there. Loved the coffee maker. No refrigerator, safe, or kettle in the room which are amenities we have found in most other similarly priced hotels.
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN40 / 100
Dear Guest,
Thank you for choosing our modern hotel for your recent abidance in Budapest and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.05.24
74%
Valuable.
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast40 / 100
- Restaurant40 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our modern hotel for your recent abidance and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.05.24
76%
Die Lage ist top. Das Zimmer ist größtenteils sauber . Im Badezimmer war die Fußboden Leiste sehr verstaubt , aber ansonsten war alles sauber. Die Dame von der Reinigung war sehr nett. Ansonsten empfand ich die Kommunikation mit der Rezeption und den Mitarbeitern vom Frühstück etwas unterkühlt. Es wurde nie von selbst gegrüßt oder gelächelt. Die Tiefgarage ist super. Wir waren zum zweiten Mal dort.
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
10.05.24
76%
🦩🦩🦩🦩🦩🦩🦩
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links60 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
09.05.24
76%
Nachts auf den Gängen recht laut, aber super Kage. Sehr viel fußläufig erreichbar
Das Frühstück , na ja. Rührei aus Tüte, Kaffee sehr bitter, aber es reicht für den Tagesstart
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast40 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
07.05.24
80%
Overall ok stay, good value for money. The rooms missed some basic stuff such as a kettle, a safe box but in general the room was spacious. The internet was fast and reliable. The location is super within walking distance to most attractions.
- Room60 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.05.24
73%
Nice but not excellent.
Had a room with bunk beds as the room I ordered was not available.
Very crowded and uncomfortable.
People were very nice & location was Fantastic!
- Room20 / 100
- Cleanliness100 / 100
- Service100 / 100
- Transport links60 / 100
- Price100 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are glad to know that your stay at our hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.05.24
80%
Conforto e excelente localização.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Érica,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.05.24
80%
Uns hat der Aufenthalt im H2 Hotel gut gefallen, da die zentrale Lage des Hotels super für die Besichtigung von Budapest ist. Mit dem Zimmer und der Sauberkeit waren wir sehr zufrieden, lediglich die fehlende Möglichkeit, Dinge zu verstauen, hat uns etwas verwundert. Ein kleiner Kleiderschrank oder ein paar Schubladen wären in unseren Augen sinnvoll.
Das Frühstück können wir leider nur mit befriedigend bewerten, da das Personal hier leider nicht ausreichend war, um der Anzahl an Gästen gerecht zu werden und die Qualität der Eierspeise war leider nicht erwartet.
Alles in allem hat uns der Besuch im H2 Hotel jedoch gut gefallen und vor allem die Freundlichkeit der Mitarbeitenden an der Rezeption ist uns positiv aufgefallen.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Liebe Corinna,
wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen so super bewertet zu haben und sind froh, dass Sie eine angenehme Zeit in unserem Hause verbrachten. Schade nur, dass unser Frühstücksbuffet nicht vollständig überzeugen konnte, obwohl dieses von unseren Gästen üblicherweise sehr geschätzt wird. Ihre betreffenden Kritikpunkte, welche wir sehr bedauern, werden wir umgehend mit unserem Frühstücksteam besprechen und hoffen auf ein baldiges Wiedersehen, um Ihre Eindrücke diesbezüglich verbessern zu können.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
06.05.24
73%
Breakfast was good.
Location very good.
Lobby nice.
Bathroom and shower very good.
"Superior" room means a nice balcony but ...
No bedside shelf or locker.
Nothing to place phone and stuff on - just an overhead netting bag.
No safe.
No tea/coffee making.
No phone in room.
No wardrobe.
Nowhere to place second suitcase.
Bedroom felt more like a hostel or student accommodation.
PILLOWS - pillows are flat things, not supportive. We asked for extra pillows but it took three attempts to get them.
- Room40 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price40 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
Dear Padraig,
We appreciate your efforts to review your stay experiences at our H2 Hotel but at the same time we regret that our modern comfort and amenities didn't fully meet your expectations. Please be aware that we are a non classified budget hotel and do not offer the same high level standard you would expect from a 4 or 5 star hotel. Hopefully someday we can welcome you back at one of our H-Hotels and improve your impressions.
Kind regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
05.05.24
73%
Overall a positive experience.
Comfortable hotel in an excellent position. Quick checkin.
Breakfast not a great experience, extremely busy despite going early, staff unable to cope. Everything empty and not replenished quick enough, no plates, glasses or cutlery at times.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast40 / 100
- Wifi / WLAN60 / 100
Dear Guest,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
04.05.24
76%
Unica nota negativa: la doccia e il lavandino in camera non separati come il wc.
- Room60 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Dear Monica,
Many thanks for choosing our hotel for your recent trip. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.05.24
73%
Great hotel and great location. Room was updated and very clean. Staff was friendly and helpful. Only complaint was the breakfast. I went an hour and a half before closure and almost all of the options were empty. The tables and chairs were so dirty it was hard to find a spot to sit. The staff were working hard and running around so maybe it is an issue with not having enough staff. Besides breakfast I can’t recommend this hotel enough.
- Room100 / 100
- Cleanliness60 / 100
- Service100 / 100
- Transport links60 / 100
- Price100 / 100
- Breakfast20 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
23.04.24
77%
For someone who is celiac, breakfast was difficult. There was one basket of packaged gluten free bread, but no means of toasting it. Many other hotels we have stayed at, have had a small dedicated to gluten free breakfasts, including a toaster.
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast40 / 100
- Restaurant80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
22.04.24
68%
Experiencia satisfactoria en general, puestos a mejorar incluiría una pequeña nevera en la habitación.
En referencia a la limpieza sin ser mala, es muy justita, es un punto a mejorar.
En referencia también al desayuno también es bastante justito, pero aceptable.
- Room60 / 100
- Cleanliness40 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Restaurant60 / 100
- Wifi / WLAN100 / 100
Dear Joaquin,
Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
21.04.24
77%
Ok
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Restaurant60 / 100
- Wifi / WLAN80 / 100
Dear Mario,
Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.04.24
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