Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

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Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 3223 recensioni

Le nostre ultime valutazioni:
2394 recensioni, mostra
726 recensioni, mostra
88 recensioni, mostra
11 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Posizione

Camera

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

Ristorante


85%

Da: Jens S.04.06.22

  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Ristorante
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
Dear Jens, Many thanks for having stayed at our hotel and for giving us a super rating. We are happy that you acknowledged our great conveniences and amenities which made your abidance enjoyable. Hopefully we will meet again soon. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

04.06.22


88%

Da: Ale03.06.22

Visitare la città di Berlino è facilissimo se si alloggia in questa struttura. Da qui si arriva a piedi ad alexanderplatze, all'isola dei musei, alla metropolitana. La colazione a buffet è sufficientemente ricca. Le camere sono nuove e vengono pulite con attenzione. Albergo decisamente consigliato.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
Dear Ale, Thanks a lot for staying at our H2 Hotel and for bringing your lovely review to our attention. We are delighted that you enjoyed your abidance and especially liked the guest oriented service of our obliging team. Please come back again someday for another great time with us in modern ambience. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

03.06.22


90%

Da: anonimo03.06.22

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
Lieber Gast, herzlichen Dank für die tolle Bewertung Ihres Aufenthaltes und für das freundliche Feedback, welches wir ebenso sehr schätzen. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen entsprochen zu haben. Mit Freude geben wir Ihr Lob an unser Empfangsteam weiter, welches dazu beigetragen hat, Ihnen eine solch angenehme Zeit in unserem Hause zu ermöglichen. Hoffentlich dürfen wir Sie schon bald wieder einmal bei uns willkommen heißen. Mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

03.06.22


77%

Da: anonimo03.06.22

Prima hotel, dichtbij centrum
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Ristorante
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
Dear guest, Thank you for giving your recent stay a nice review. We are glad that you had a pleasant time with us and liked our great advantages. Your hints also are appreciated and will be considered. Please accept our apologies for the inconveniences and visit us again someday for an even more enjoyable abidance. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

03.06.22


97%

Da: Guido S.03.06.22

Sauber und sehr empfehlenswert. Freundliches und zuvorkommendes Personal
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prima colazione
    100 / 100
  • Ristorante
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
Lieber Herr Schiwy, für Ihren Aufenthalt in unserem Hause und das daraus resultierende wunderbare Feedback, möchten wir uns ganz herzlich bedanken. Wir sind Gastgeber aus Leidenschaft und zufriedene Worte wie Ihre, sind die schönste Belohnung für unser gesamtes Team. Berlin ist immer eine Reise wert und wir würden uns sehr freuen, Sie bei Ihrem nächsten Besuch aufs Neue begeistern zu können. Mit besten Grüßen, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

03.06.22


86%

Da: Tony03.06.22

Very good one slight problem was the shouting in the inner garden area at night drunks I think
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prima colazione
    100 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear Tony, Thanks a lot for reviewing the experiences of your recent and pleasant stay at our hotel. We appreciate your super rating confirming your mostly positive impressions although we apologize for the mentioned inconveniences which will be discussed with our nightly security team. Hopefully we can welcome you back again someday for an even more enjoyable abidance. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

03.06.22


63%

Da: anonimo03.06.22

gehorig (veel lawaai) en warm. Bed en douche waren erg lekker
  • Camera
    20 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear guest, We appreciate your meaningful feedback which reflects the experiences of your recent stay with us. Regarding to your 63% rating and kind words we are glad that you at least overall enjoyed being our guest although specified issues clouded your impressions. Please accept our apologies for the inconveniences and be assured that we take your review serious. As a matter of course we will discuss your points of criticism with our colleagues in charge to avoid further occurrences. Next time we would like to fully convince you of our common excellent hospitality and hope for another opportunity to be your host in Berlin. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

03.06.22


83%

Da: anonimo03.06.22

PIU CHE SODDISFACENTE. OTTIMA POSIZIONE . CAMERA MOLTO PICCOLA E SPARTANA MA SILENZIOSA E PULITA .
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
Dear guest, Thank you for your recent stay and kind feedback. Good to know that your time with us was pleasant and our conveniences appreciated. We would be happy to inspire you even more during your next abidance and hope to meet again someday. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

03.06.22


93%

Da: anonimo02.06.22

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
Dear guest, Thanks a lot for choosing our hotel for your recent and pleasant stay in Berlin. We are happy that your positive impressions made you leave us such a great rating and we hope to welcome you back again soon for another enjoyable abidance. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

02.06.22


96%

Da: anonimo02.06.22

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
Dear guest, We are more than happy about your fantastic rating. Thanks a million for letting us know that our comfort as well as service features met your expectations and made your stay delightful. Please recommend us to your friends and come back soon for another enjoyable abidance in the city center of Berlin. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

02.06.22


73%

Da: Inigo01.06.22

  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Prima colazione
    40 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear Inigo, Thank you for staying at our modern hotel and for taking the time to bring your review to our attention. We are glad that you overall had a pleasant abidance with us even though our breakfast didn't fully meet your expectations which we regret as it usually is very popular with our guests. In order to find solutions for improvements we would have liked to know how we can enhance selection and quality in your opinion to make it more enjoyable. Hopefully we can welcome you back again someday and change your point of view. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

01.06.22


72%

Da: Dietmar01.06.22

Hotel ist gut. Frühstück ebenfalls. Wer keine grossen Ansprüche stellt, ist dort gut aufgehoben. Zu teuer, musste für 8 Übernachtungen inklusive Parkplatz in einer Tiefgarage, über 1200 Euro auf den Tisch legen. Für ein 2 Sterne Plus Hotel. Das ist nicht mehr normal.
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Rapporto qualità prezzo
    40 / 100
Lieber Dietmar, vielen Dank, dass Sie sich die Mühe machten, ein Feedback zu Ihrem Aufenthalt abzugeben. Gut zu wissen, dass es Ihnen insgesamt bei uns gefallen hat, auch wenn wir Sie bedauerlicherweise nicht vollständig für unser modernes Stadthotel gewinnen konnten. Schade, dass der von Ihnen gebuchte Preis letztendlich nicht Ihren Vorstellungen von einem angemessenen Preis/Leistungsverhältnis entsprach. Gern möchten wir Sie darüber informieren, dass wir bei uns im Haus mit einem dynamischen Preissystem arbeiten, wobei sich die Raten stets nach der aktuellen Buchungslage, sowie Auslastung und etwaigen Veranstaltungen in Berlin richten. Eine günstigere Buchung ist die meiste Zeit im Jahr über möglich und wir bitten Sie diesbezüglich um Ihr Verständnis. Selbstverständlich sollten Preis/Leistung dennoch stets passen und es tut uns wirklich leid, dass Sie diesen Eindruck nicht teilten. Hoffentlich geben Sie uns eine zweite Chance Ihr Gastgeber sein zu dürfen, damit wir Ihre Meinung ändern und Sie von unserem tollen Qualitätsniveau in jeglicher Hinsicht überzeugen können. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

01.06.22


73%

Da: anonimo01.06.22

Tutto sommato buono.
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear guest, Thank you for your recent stay and kind feedback. Good to know that apart from the mentioned points of criticism your habitation at our modern and super central located hotel was pleasant overall. Please be informed that gluten- and lactose free products for breakfast will be offered on request as we always have a small choice in stock like bread or cereal. If we get an advanced information we can offer an even bigger variety of special foods. Hopefully you will visit us again someday and convince yourself of excellent hospitality. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

01.06.22


92%

Da: Ronnie01.06.22

Ottimo, ci torneremo senzaltro nella prossima visita.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
Dear Ronnie, Many thanks for sharing your lovely feedback with us and our future guests. It was a pleasure to have satisfied your expectations of a delightful stay almost to the fullest and we look forward to enable your next abidance just as or even more enjoyable. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

01.06.22


73%

Da: Assaad Z.01.06.22

Love it other than the cleanliness of the rooms. Price was a bit high for one of the nights
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    20 / 100
  • Servizio
    100 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear Assaad, Thank you for choosing our hotel for your recent stay in Berlin and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

01.06.22


66%

Da: Sg31.05.22

Ok
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your suggestions are appreciated and will be discussed with our head chef. Furthermore we would like to apologize for the dirty bed sheets and we will forward your notes to our housekeeping team. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

31.05.22


76%

Da: anonimo31.05.22

Im großen und ganzen waren wir zufrieden. Es gab Kleinigkeiten wie kein Radioprogramm im Fernseher, kein Schrank, zwischendurch hat der Abfluss stark gerochen. Beim Frühstück war das Brot zu trocken. Die Kasse am Bistro Abends brauchte etwas lange. Eine richtige Tür zwischen Toilette/Bad und Zimmer wäre schön gewesen.. Personal war aber immer sehr freundlich.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Ristorante
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
Lieber Gast, besten Dank für das freundliche Feedback zu Ihren Aufenthaltserfahrungen in unserem H2 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen schätzen wir ebenso sehr und nehmen uns diese, zur Optimierung, gern zu Herzen. Warum besuchen Sie das nächste Mal nicht einfach die gemütliche Bar in unserem angrenzenden H4 Hotel! Wir würden uns freuen, Ihnen dort einen tollen Cocktail oder leckere Speisen servieren zu dürfen. Wir hoffen auf ein Wiedersehen und verbleiben bis dahin mit herzlichen Grüßen aus der pulsierenden Hauptstadt, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

31.05.22


76%

Da: anonimo31.05.22

Very good experience exept for no Wifi the last day and the next morning (from Sunday 29th to Monday morning the 30th). The staff was very nice and helpful (except for that guy getting impatient because I couldn't get connected to the wifi, I have worked in IT for years and he said with a condescending tone that I just had to turn on and off my phone!!!). And finally very efficient room except for the shower door and the room was too hot
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
Dear guest, Thank you for sharing a kind review of your recent and pleasant abidance at our H2 Hotel. We are grateful for your kind comment confirming your mostly positive impressions although we apologize for our wifi which didn't work properly during your last days. Please rest assured that we will discuss your notes with our front desk team and we look forward to meet again for an even more enjoyable time with us in the heart of Berlin. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

31.05.22


83%

Da: anonimo30.05.22

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear guest, thanks for giving your recent stay at our hotel a good 83% rating. We are glad to have satisfied most of your expectations and provided you a pleasant time overall. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

30.05.22


96%

Da: Fleur30.05.22

Tolles preiswertes sauberes Hotel mit sehr freundlichen Mitarbeitern
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
Lieber Gast, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt in Berlin wählten und sich die Zeit nahmen, Ihr wunderbares Feedback mit uns, sowie unseren zukünftigen Gästen zu teilen. Wir wissen Ihre lobenden Worte sehr zu schätzen und freuen uns riesig, dass es Ihnen so gut bei uns gefallen hat. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

30.05.22


Il nostro Indice di Customer Satisfaction
87%

Sulla base di 3223 valutazioni

Certificato da:
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance87%
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