Evaluation de l'hôtel : H4 Hotel Wyndham Paris Pleyel Resort

Fidi bequi The hotel is beautiful and very well maintained. Margot at reception was exceptionally kind, as were the other staff members we interacted with. However, a few aspects of our stay fell below expectations. Our room was uncomfortably warm. Although we tried adjusting the temperature, it wouldn’t go below 19.5°C, and it felt significantly warmer than that. Our friends on the room just the next door had experienced the same and we also heard other guests complaining. More frustrating, however, was the cleaning service. Despite our efforts to coordinate this with reception, our room was not cleaned at all during our stay. We left the room after the standard cleaning hours and specifically requested the service at reception, but returned to find it untouched. The following morning, despite the “Do Not Disturb” sign turned on, a staff member entered and woke us up. We kindly asked her to leave and, once again, informed reception of our request before heading out. Unfortunately, the room was still not cleaned upon our return. That evening, I contacted reception out of frustration and requested fresh towels, which took more than half an hour to arrive. Since the trash hadn’t been emptied and we had used towels piling up, I called to ask if we could leave the waste and linens outside the door for pickup. I was told someone would come shortly, but even an hour later, everything was still there. Eventually, I had to personally ask a cleaning staff member to take them, as she had passed by without acknowledging them. Additionally, the policy requiring pool reservations with a strict one-hour limit was disappointing. It was further complicated by the fact that access to the pool required taking an emergency stairwell, as the elevator does not reach the 40th floor. Most of these issues seem relatively easy to address, which is why the experience was particularly frustrating. The hotel has great potential, and the staff are genuinely kind. However, encountering these problems repeatedly on a leisure trip was not what we expected from a 4-star hotel. We chose this hotel prioritizing quality over proximity to the city center, and while the rooms were lovely, the service had several unfortunate hiccups.

Very good hotel voor this price.

Bonne expérience globale, tout le personnel est à l'écoute, continuez et merci.

Hotel is good and comfortable. Own garage is still not functioning. The nearby garage is offered instead but the personal is not able to provide clear instructions how to get to the garage.

great hotel

A very modern, clean and well organized hotel with friendly staff. Close to public transport. Value for money.

The hotel is slick and makes life easy for its guests

Parfait.

The hotel is not only nice looking but also spacious and clean. As a diamond member, I was upgrade to a high floor Deluxe corner room which is spacious and have fantastic view. The hotel is located around 30 minute from bus/metro stop to the city center in a quiet neighborhood. It feels great walking around the park like environment with good looking buildings and apartments. We ate in a Chinese restaurant across the street and visited a grocery store nearby. Overall a great stay and will definitely stay again in future Paris visits.

Très bon accueil, personnel attentif, chambre spacieuse. Superbe petit déjeuner. Seul bémol, les modalités d'accès au parking

La transformation de cette veille tour Pleyel est une vraie réussite. On ne se croirait pas à St Denis. Le prix reste cependant un budget qui n'est pas abordable par tous.

Agréable

Malgré quelques petits couacs (ascenseur qui saute, chambre déjà occupée) , le personnel a été au petit soin pour résoudre ca

Une expérience client sans couture !

Belle expérience

Tres bien.

Sehr modern

Buono

Very good

Belle expérience en banlieue parisienne. Merci pour partenariat sur Very chic/Veepee.