Evaluation de l'hôtel : H4 Hotel Wyndham Paris Pleyel Resort

Mon expérience globale Je tiens à préciser que cette expérience a été tout simplement horrible. En montant dans ma chambre, je n’ai pas pu me reposer : j’étais extrêmement en colère, ce qui a totalement perturbé ma nuit et m’a empêché de récupérer avant mon séminaire professionnel. C’est, sans exagération, la pire expérience que j’ai eue dans un hôtel depuis près de 15 ans. Et elle s’est produite dans un établissement qui affiche 4 étoiles, là où l’on attend au contraire un accueil bienveillant, une atmosphère apaisante et une réelle qualité de service.

Mauvaise expérience Check in 45min d’attente. 10 pupitre disponible, seulement 2 avec du personnel. Très lent

It was okay but the Check in took 45 minutes - maybe self check in would be a good investment to avoid waiting times this long

Medium. I have beem charhed twice and still havent received extra payment back.

My stay at the H4 Hotel Wyndham Paris Pleyel Resort was overall positive, but with a few notable downsides. The highlight was definitely the room – brand new, comfortable, and with an unforgettable view of the Eiffel Tower. The hotel has good metro connections and is not far from central Paris, which made getting around relatively easy, although the trip to the airport on the day of departure was more complicated than expected. Cleanliness was acceptable, but daily housekeeping missed basic restocks like coffee capsules, water, and toilet paper. The staff was kind and hardworking, but clearly overwhelmed – the hotel seems understaffed and lacks proper organization. Getting assistance required long waits at the reception, which was frustrating for simple requests. Despite these inconveniences, the Wi-Fi worked perfectly, and the value for money was fair considering the room quality and view. The sky bar offers a great view but wasn't a relaxing environment during our visit. I also found it unusual that I couldn’t borrow a wine glass from the restaurant – something I’ve never encountered in other hotels. In summary, the hotel has great potential and delivers on comfort and location, but it would benefit greatly from better staffing, training, and service organization to match the high standard it aims to present.

Excellent

Satisfaisant

Séjour satisfait MAIS impossibilité d'obtenir une facture !!!!!!!!!!! A l'accueil : pas de réponse, par mail : pas de réponse, par téléphone : pas de réponse

not good

It will be great if I can have good experience for shower. I believe it is importance for everyone

We booked whats you so called Superior room, went to Reception with myself , partner and 5 yr old kid and they said - Need a Deluxe room and not available. They then have us the same room I booked for with €40 per night extra. I never felt this experience in any part of the world in hotels. Also on fridays as well , Breakfast closed 1000 , this is to tell customers to leave the breakfast bar. Doors closing at 0950 AM, we are in Europe , very bizarre. Also the breakfast lounge is very busy from 0630 due to this and guests were really rushing.

Ok

Easy to get around town from the hotel. stay would have been great if we would have had better room service. room minimally cleaned when cleaned. three days out of 7 i had to request maid service. One of those days it took 3 calls and one day I had to contact the front desk 5 TIMES before the room was clean. It was 5:00pm one time before we got service and 7:30pm the time i called 5 times! 3 of the 5 times I went down to the front desk. Each time they only did as little as possible. Never changed the bathroom glasses once in 7 days. skimpy on towel service. had to repeatedly ask for clean coffee cups and supplies plus clean glasses in room. only changed sheets once (that was OK) These items should be replaced everyday. very poor maid service training! Hallway never cleaned the whole time we were there. Training desperately needed for your maid service staff.!

Goed hotel. Iets meer uitleg was handig geweest. (Over lift, garage) Nu moet je zelf alles uitvinden. Koelkastje op de kamer is ook fijn. Handdoeken heel groot: liever 2 kleinere.

schlechtes und nachlässiges Housekeeping, Sauberkeit in den Zimmern wird nicht groß geschrieben, Handtücher waren mal gewechselt, mal nur eines oder man bekam 3 Badvorleger anstatt eines Handtuchs. Rezeption freundlich, Bar war ungenügend ausgestattet mit Getränken, es gab noch nicht einmal einen Gin Tonic. Man musste sich vorher bei der Rezeption anmelden sonst kam man nicht in die Bar.

Ganz okay

Un peu déçu car nous avions réservé sur le site internet de l’hôtel qui incluait petit déjeuner, parking et départ tardif mais qui a l’arrivée de l’hôtel n’était finalement pas inclus, système ascenseur complexe, étant donné que nous étions hébergé au 8 eme étage nous devions systématiquement descendre au RDC pour accéder au étages ( bar, piscine, salle de sport ) .

Très bien placé pour aller au stade de france. Literie bien mais pas mal de bémols, petits déjeunés 😕 L'accès piscine ne marchait pas malgré la réservation faite à l'accueil, heureusement qu'une dame passait par là et nous a ouvert.

No the experience I expected from a Wyndham.

Séjour correct. Chambre propre et belle. Un bémol sur l organisation, la restauration et la disponibilité des infrastructures.