Recensione: H+ Hotel Salzburg
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Valutazione complessiva di 1523 recensioni
Dichiarazioni degli ospiti:
"Posizione ottimale" hanno detto 690 ospiti
"Personale molto utile" hanno detto 661 ospiti
"Hotel eccellente" hanno detto 667 ospiti
"Camere molto belle" hanno detto 648 ospiti
"Colazione favolosa" hanno detto 374 ospiti
92%
I would recommend the hotel but hope that the minor changes are made to the safe and air conditioning.
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN80 / 100
- Prezzo80 / 100
Dear Sue,
We are grateful for your kind rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
01.06.25
85%
Sehr gut freundliche Mitarbeiter
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Colazione80 / 100
- Bar80 / 100
- Wifi / WLAN80 / 100
- Prezzo80 / 100
Lieber Thomas,
wir freuen uns sehr, dass Sie Ihren Aufenthalt im H+ Hotel Salzburg genossen haben und umso mehr über Ihre lobenden Worte über unsere freundlichen Mitarbeiter. Ihre Komplimente geben wir gerne an unser gesamtes Team weiter und freuen uns alle sehr, Sie bald wieder im H+ Hotel begrüßen und verwöhnen zu dürfen.
Freundliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
31.05.25
100%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Chunmilng Lee,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Salzburg!
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
31.05.25
96%
Gutes Hotel, in bester Lage neben dem Hauptbahnhof. Alle Sehenswürdigkeiten sind zu Fuß erreichbar. Öffentliche Verkehrsmittel befinden sich direkt vor dem Hotel. Freundliche Begrüßung, sehr nettes Personal! Gute Frühstück!
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
- Prezzo80 / 100
Lieber Fredo,
vielen Dank für Ihr exzellentes Feedback. Wir sind sehr froh, dass Sie sich bei uns so ausgesprochen wohl gefühlt haben und wir Sie von unserem Haus, unseren freundlichen Mitarbeitern und dem leckeren Frühstück überzeugen konnten. Kommen Sie uns gerne bald wieder besuchen.
Freundliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
30.05.25
100%
la atención fue muy buena, la habitacion limpia y ordenada.
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
Dear guest,
We are pleased you had a pleasant experience; our aim is to deliver a great stay to every guest. Thank you for the 100% review, we look forward to welcoming you back.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
30.05.25
88%
- Camera100 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Prezzo80 / 100
- Posizione100 / 100
- Wifi / WLAN60 / 100
Lieber Herr Schreiner,
herzlichen Dank für Ihre ausführliche Rückmeldung und Ihre positiven Worte zu unseren Zimmern, der Lage sowie zur Freundlichkeit und Hilfsbereitschaft unseres Teams – insbesondere der genannten Herren. Wir freuen uns sehr, dass Sie sich bei uns grundsätzlich wohlgefühlt haben und werden Ihr Lob sehr gerne weitergeben.
Bezüglich Ihrer Rückmeldung zu unserem Manager, möchten wir uns aufrichtig entschuldigen, dass hier ein negativer Eindruck entstanden ist. Unser Manager ist unseren Gästen gegenüber stets sehr freundlich und engagiert – es tut ihm persönlich sehr leid, dass es bei den kurzen Begegnungen mit Ihnen offenbar zu Missverständnissen kam. Wahrscheinlich war er in diesen Momenten gedanklich stark eingebunden, was keinesfalls als Unhöflichkeit gemeint war.
Wir danken Ihnen, dass Sie uns auf dieses Missverständnis hingewiesen haben, und versichern Ihnen, dass ein herzliches Miteinander und die Wertschätzung unserer Gäste für uns an oberster Stelle stehen.
Wir würden uns sehr freuen, Sie bei Gelegenheit erneut bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
29.05.25
96%
Perfecta
Un personal muy amable
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN20 / 100
- Prezzo80 / 100
Dear Juanan,
Thank you for your review and positive feedback on our staff. We are proud to have such an amazing team with us! We look forward to welcoming you back in the future.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.05.25
83%
I have traveled across five continents, staying mostly in four- and five-star hotels, and this was the first time a hotel employee attempted to humiliate me during breakfast.
After finishing my meal, I decided to take two tea bags to my room to enjoy a relaxing moment alone later on.
As soon as I got up to leave the table, a middle-aged, short-haired brunette employee named Brigitte (as I was told)—who must have been watching me for at least 30 minutes, since I had taken the tea bags to my table—suddenly berated me from about three or four meters away. She loudly announced for everyone to hear that I should not take tea bags to my room because there were already two provided there.
I felt deeply outraged. I immediately sought out the person responsible for the breakfast area and reported the incident. She apologized sincerely and asked what she could do to make up for my discomfort. I thanked her but declined any compensation.
Hotels host guests from all over the world (and profit from it), so their employees should be trained to restrain their natural instincts and learn to interact politely with foreigners. I am aware there are limits to patience and understanding, but I am certain that a guest taking two tea bags to their room does not cross any line whatsoever.
Aside from the shameful and inappropriate behavior of one particular employee, everything else about my stay was quite satisfactory. The front desk staff were attentive and courteous, and the rooms were modern and comfortable. The bed linens were of good quality. They kindly offered two Mozart chocolates and two bottles of water free of charge, which was a thoughtful touch.
On the downside, the towels could have been fluffier, and it would have been appreciated if body lotion had been provided, which unfortunately was not the case. Finally, the covers of the seats in the breakfast area are extremely worn out, giving guests a terrible impression (see photo).
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio40 / 100
- Colazione100 / 100
- Wifi / WLAN80 / 100
- Prezzo80 / 100
Dear guest,
Thank you very much for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience during breakfast, and we would like to offer our sincerest apologies for the inappropriate behavior of our colleague. This is certainly not reflective of the high standards of hospitality we aim to provide to all our guests. Please rest assured that we have taken your comments very seriously. We are addressing the matter internally and will use this as an opportunity to further train our team in respectful and culturally sensitive guest interaction. We would also like to kindly point out that, in line with our restaurant policy, all food and beverages served at breakfast are intended for on-site consumption only. We understand your wish to enjoy a cup of tea later in your room, and we truly appreciate your understanding in this matter. Tea and coffee are indeed available in the rooms, and should you need anything additional, our team is always happy to assist. We’re grateful for your positive remarks regarding the front desk team, the comfort of the room, and the small welcoming touches. We would be delighted to welcome you again in the future to provide the excellent experience.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.05.25
100%
Wir haben uns in ihrem Haus sehr wohlgefühlt. Freundliche Mitarbeiter, gepflegtes Zimmer, wunderbares Frühstück. Beste Lage in der Stadt!
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
- Prezzo100 / 100
Liebe Christa,
herzlichen Dank für Ihre fantastische Bewertung. Dass wir Sie vom Gesamteindruck über Zimmer bis hin zu unserem Personal begeistern konnten und Sie somit einen rundum gelungenen Aufenthalt bei uns hatten, ist das tollste Kompliment. Wir hoffen, Sie kommen uns bald wieder besuchen!
Mit herzlichen Grüßen aus Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
25.05.25
83%
Nice clean hotel in an area close to where we needed to be, but struggled sleeping because room was so warm.
- Camera60 / 100
- Posizione60 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
- Prezzo80 / 100
Dear guest,
How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey.
Best regards,
Your H-Hotels team,
Christina Dinklage - Online Reputation Manager
25.05.25
100%
sehr gut
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear guest,
We are so happy you had an amazing stay with us recently! Glad you enjoyed and we do hope you visit us again very soon!
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
25.05.25
92%
Very good
- Camera80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Ellison,
We couldn't be happier about the fact that you had such a pleasant stay with us, and we would like to thank you for your awesome rating which confirms your consistently positive impressions. Hopefully we will meet again soon as we look forward to enabling your future visit just as enjoyable.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
24.05.25
96%
Location was great. Price is competitive.
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
- Prezzo80 / 100
Dear guest,
Thank you so much for your positive review of our hotel! We're glad that you enjoyed your stay with us and found our location to be excellent. We pride ourselves accommodations for a great value for money, so we're happy to read that you felt this was the case during your stay with us. We hope you'll choose to stay with us again the next time you're in Salzburg!
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
22.05.25
96%
The location of the hotel is good.
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN60 / 100
- Prezzo80 / 100
Dear Ivan,
Thanks a million for sharing your lovely feedback with us and our future guests. How nice to know that your stay experiences met your expectations and that you found our super central location. Hopefully we can welcome you back again someday for another wonderful abidance.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
20.05.25
93%
A very good experience
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione60 / 100
- Wifi / WLAN100 / 100
- Prezzo100 / 100
Dear Pernting Lu,
Many thanks for sharing your amazing rating. How lovely to know that you gained such fantastic impressions while staying at our modern city hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
20.05.25
100%
Wonderful time everythingwas Perfect Special Menthol to TOM for looking After us
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Niehues Miglani,
We were delighted to host your visit to H+ Hotel Salzburg, and it's great to read your wonderful review! Our staff aims to provide each guest with an exceptional experience, and we're thrilled our team impressed you with their service. We can't wait to welcome you back to H+ Hotel Salzburg.
Sincerely,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
20.05.25
100%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
Lieber Gast,
schön, dass wir so liebe Gäste wie Sie haben - wir danken Ihnen für das tolle Feedback und freuen uns schon auf Ihren nächsten Besuch im H+ Hotel Salzburg.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
20.05.25
83%
Good
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
- Prezzo80 / 100
Dear guest,
We appreciate for your review. We hope to get the chance to welcome you back again during your next stay in Salzburg, it will be a pleasure for us.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
19.05.25
100%
Wir kommen immer wieder sehr gerne zu Euch, sind schon jahrelang bei Euch Kundschaften!
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Bar100 / 100
- Prezzo100 / 100
Liebes Ehepaar Maier,
vielen herzlichen Dank für Ihre herzlichen und motivierenden Worte. Wir freuen uns, dass es Ihnen bei uns stets so gut gefällt, sodass wir Sie regelmäßig und jahrelang schon in unserem Haus begrüßen dürfen. Ihre lobenden Worte haben wir gerne an das gesamte Team des H+ Hotels weitergegeben und hoffen auf ein baldiges Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
19.05.25
93%
TOO GOOD
- Camera100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Colazione100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Ganesh Sunder,
It is fantastic to hear that you enjoyed your time with us at H+ Hotel. We are thrilled that our friendly staff and plethora of exceptional amenities impressed you! Thank you for your thoughtful review, and we hope you will come back to see us again the next time you are in Salzburg!
Sincerely,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
18.05.25
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