Reviews: H+ Hotel Salzburg
What our guests are saying...
Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews.
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Evaluation overview: What our guests say about the H+ Hotel Salzburg
Overall rating from 1544 evaluations
Guest statements:
690 guests said "optimal location"
661 guests said "Very helpful staff"
667 guests said "excellent hotel"
648 guests said "very nice rooms"
374 guests said "fabulous breakfast"
100%
Wonderful!
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Breakfast100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you for posting a 100% rating of your stay at our H+ Hotel Salzburg. We are pleased to learn that you had a pleasant experience and would be delighted to welcome you very soon again.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
07.06.25
80%
Frühstück sehr reduziert
- Room60 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast60 / 100
- Price60 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung, die Sie unserem H+ Hotel Salzburg gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und wir Ihren Wünschen und Vorstellungen größtenteils gerecht werden konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit schönen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
07.06.25
86%
- Room80 / 100
- Cleanliness80 / 100
- Service100 / 100
- Price80 / 100
- Breakfast80 / 100
- Location100 / 100
- Wifi / WLAN60 / 100
Dear guest,
It seems like you enjoyed your time with us -- thanks for sharing! We hope we'll get the opportunity to welcome you back to Salzburg in the future.
Best wishes from Salzburg,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
07.06.25
83%
A good location to explore Salzburg
- Room80 / 100
- Location100 / 100
- Cleanliness60 / 100
- Service100 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear guest,
Thank you for being our guests at H+ Hotel Salzburg. We hope you had a pleasant stay overall, and we are glad you liked our convenient location. It was our pleasure hosting you, and we look forward to seeing you soon.
With kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
06.06.25
86%
Very accessible to transport, restaurant and nearby shops for necessities. We were checked in upon arrival even before check in time , this gave us time to rest and refresh before exploring and familiarising ourselves with the surrounding areas . Very friendly staff.
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear guest,
We are delighted about your positive impressions and thank you for your great review! It is a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in XXX and wish you all the best!
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
06.06.25
100%
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Breakfast100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
herzlichen Dank für Ihren Aufenthalt und Ihre großartige 100% Bewertung! Wir freuen uns sehr, dass wir Sie von unseren Leistungen überzeugen konnten und hoffen, Sie demnächst erneut als Gast begrüßen zu dürfen! Bis dahin wünschen wir Ihnen alles Gute und verbleiben
mit freundlichen Grüßen aus Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
06.06.25
96%
Im Hotel sehr freundliches Personal
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Danke lieber Reinhard für die klasse Bewertung unseres H+ Hotels und Ihre lobenden Worte über unsere Mitarbeiter! Schön, dass Sie sich bei uns so wohlgefühlt haben. Wir hoffen, Sie kommen wieder?!
Herzliche Grüße aus dem schönen Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
05.06.25
96%
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price80 / 100
- Breakfast100 / 100
- Location100 / 100
Dear guest,
Thank you very much for your wonderful review! Your feedback is very much appreciated, and it would be fantastic to welcome you back soon!
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
05.06.25
100%
Wonderful! Unfortunately, it seems we left a few items behind. Is it possible to retrieve those and how would we go about it?
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price100 / 100
Dear Rudy & Mara,
We are very happy about your great review and that your stay in our hotel was associated with such great impressions. Please contact the hotel directly regarding your forgotten items. Please come back one day and allow us to make your next visit just as enjoyable.
With kind regards,
Your H-Hotels Team,
Christina Dinklage - Online Reputation Manager
04.06.25
100%
Das Hotel kann ich empfehlen und würde es sofort wieder buchen
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Bar100 / 100
- Wifi / WLAN80 / 100
- Price100 / 100
Lieber Gast,
wie wunderbar, dass Sie so begeistert waren und Sie sofort wieder buchen würden. So soll's sein. Wir wünschen eine schöne Restwoche und sagen auf ganz bald.
Viele herzliche Grüße vom gesamten Team,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
02.06.25
85%
Good experience. Towels need improvement.
- Room100 / 100
- Location60 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast60 / 100
- Bar80 / 100
- Wifi / WLAN60 / 100
- Price100 / 100
Dear guest,
Thank you very much for your rating that you have given to our H+ Hotel Salzburg. We are pleased that you enjoyed your stay with us and that we were able to meet your wishes and expectations for the most part. We hope to welcome you again soon!
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
01.06.25
92%
I would recommend the hotel but hope that the minor changes are made to the safe and air conditioning.
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear Sue,
We are grateful for your kind rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
01.06.25
85%
Sehr gut freundliche Mitarbeiter
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service80 / 100
- Breakfast80 / 100
- Bar80 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Lieber Thomas,
wir freuen uns sehr, dass Sie Ihren Aufenthalt im H+ Hotel Salzburg genossen haben und umso mehr über Ihre lobenden Worte über unsere freundlichen Mitarbeiter. Ihre Komplimente geben wir gerne an unser gesamtes Team weiter und freuen uns alle sehr, Sie bald wieder im H+ Hotel begrüßen und verwöhnen zu dürfen.
Freundliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
31.05.25
100%
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
- Wifi / WLAN100 / 100
Dear Chunmilng Lee,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Salzburg!
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
31.05.25
96%
Gutes Hotel, in bester Lage neben dem Hauptbahnhof. Alle Sehenswürdigkeiten sind zu Fuß erreichbar. Öffentliche Verkehrsmittel befinden sich direkt vor dem Hotel. Freundliche Begrüßung, sehr nettes Personal! Gute Frühstück!
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price80 / 100
Lieber Fredo,
vielen Dank für Ihr exzellentes Feedback. Wir sind sehr froh, dass Sie sich bei uns so ausgesprochen wohl gefühlt haben und wir Sie von unserem Haus, unseren freundlichen Mitarbeitern und dem leckeren Frühstück überzeugen konnten. Kommen Sie uns gerne bald wieder besuchen.
Freundliche Grüße,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
30.05.25
100%
la atención fue muy buena, la habitacion limpia y ordenada.
- Room100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Price100 / 100
- Location100 / 100
Dear guest,
We are pleased you had a pleasant experience; our aim is to deliver a great stay to every guest. Thank you for the 100% review, we look forward to welcoming you back.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
30.05.25
88%
- Room100 / 100
- Cleanliness80 / 100
- Service80 / 100
- Price80 / 100
- Location100 / 100
- Wifi / WLAN60 / 100
Lieber Herr Schreiner,
herzlichen Dank für Ihre ausführliche Rückmeldung und Ihre positiven Worte zu unseren Zimmern, der Lage sowie zur Freundlichkeit und Hilfsbereitschaft unseres Teams – insbesondere der genannten Herren. Wir freuen uns sehr, dass Sie sich bei uns grundsätzlich wohlgefühlt haben und werden Ihr Lob sehr gerne weitergeben.
Bezüglich Ihrer Rückmeldung zu unserem Manager, möchten wir uns aufrichtig entschuldigen, dass hier ein negativer Eindruck entstanden ist. Unser Manager ist unseren Gästen gegenüber stets sehr freundlich und engagiert – es tut ihm persönlich sehr leid, dass es bei den kurzen Begegnungen mit Ihnen offenbar zu Missverständnissen kam. Wahrscheinlich war er in diesen Momenten gedanklich stark eingebunden, was keinesfalls als Unhöflichkeit gemeint war.
Wir danken Ihnen, dass Sie uns auf dieses Missverständnis hingewiesen haben, und versichern Ihnen, dass ein herzliches Miteinander und die Wertschätzung unserer Gäste für uns an oberster Stelle stehen.
Wir würden uns sehr freuen, Sie bei Gelegenheit erneut bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
29.05.25
96%
Perfecta
Un personal muy amable
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Wifi / WLAN20 / 100
- Price80 / 100
Dear Juanan,
Thank you for your review and positive feedback on our staff. We are proud to have such an amazing team with us! We look forward to welcoming you back in the future.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.05.25
83%
I have traveled across five continents, staying mostly in four- and five-star hotels, and this was the first time a hotel employee attempted to humiliate me during breakfast.
After finishing my meal, I decided to take two tea bags to my room to enjoy a relaxing moment alone later on.
As soon as I got up to leave the table, a middle-aged, short-haired brunette employee named Brigitte (as I was told)—who must have been watching me for at least 30 minutes, since I had taken the tea bags to my table—suddenly berated me from about three or four meters away. She loudly announced for everyone to hear that I should not take tea bags to my room because there were already two provided there.
I felt deeply outraged. I immediately sought out the person responsible for the breakfast area and reported the incident. She apologized sincerely and asked what she could do to make up for my discomfort. I thanked her but declined any compensation.
Hotels host guests from all over the world (and profit from it), so their employees should be trained to restrain their natural instincts and learn to interact politely with foreigners. I am aware there are limits to patience and understanding, but I am certain that a guest taking two tea bags to their room does not cross any line whatsoever.
Aside from the shameful and inappropriate behavior of one particular employee, everything else about my stay was quite satisfactory. The front desk staff were attentive and courteous, and the rooms were modern and comfortable. The bed linens were of good quality. They kindly offered two Mozart chocolates and two bottles of water free of charge, which was a thoughtful touch.
On the downside, the towels could have been fluffier, and it would have been appreciated if body lotion had been provided, which unfortunately was not the case. Finally, the covers of the seats in the breakfast area are extremely worn out, giving guests a terrible impression (see photo).
- Room80 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service40 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
- Price80 / 100
Dear guest,
Thank you very much for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience during breakfast, and we would like to offer our sincerest apologies for the inappropriate behavior of our colleague. This is certainly not reflective of the high standards of hospitality we aim to provide to all our guests. Please rest assured that we have taken your comments very seriously. We are addressing the matter internally and will use this as an opportunity to further train our team in respectful and culturally sensitive guest interaction. We would also like to kindly point out that, in line with our restaurant policy, all food and beverages served at breakfast are intended for on-site consumption only. We understand your wish to enjoy a cup of tea later in your room, and we truly appreciate your understanding in this matter. Tea and coffee are indeed available in the rooms, and should you need anything additional, our team is always happy to assist. We’re grateful for your positive remarks regarding the front desk team, the comfort of the room, and the small welcoming touches. We would be delighted to welcome you again in the future to provide the excellent experience.
Best wishes,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
26.05.25
100%
Wir haben uns in ihrem Haus sehr wohlgefühlt. Freundliche Mitarbeiter, gepflegtes Zimmer, wunderbares Frühstück. Beste Lage in der Stadt!
- Room100 / 100
- Location100 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
- Price100 / 100
Liebe Christa,
herzlichen Dank für Ihre fantastische Bewertung. Dass wir Sie vom Gesamteindruck über Zimmer bis hin zu unserem Personal begeistern konnten und Sie somit einen rundum gelungenen Aufenthalt bei uns hatten, ist das tollste Kompliment. Wir hoffen, Sie kommen uns bald wieder besuchen!
Mit herzlichen Grüßen aus Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
25.05.25
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