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Reviews: H+ Hotel Salzburg
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Reviews: H+ Hotel Salzburg

What our guests are saying...

Find out what guests think of the H+ Hotel Salzburg. Here we show you an overview of the hotel reviews. 

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Evaluation overview: What our guests say about the H+ Hotel Salzburg

Overall rating from 1409 evaluations

Our latest ratings:

1234 evaluations, show
133 evaluations, show
33 evaluations, show
7 evaluations, show
2 evaluations, show

Guest statements:

690 guests said "optimal location"

661 guests said "Very helpful staff"

667 guests said "excellent hotel"

648 guests said "very nice rooms"

374 guests said "fabulous breakfast"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Bar

72%

From: anonymous03.11.25

Friendly staff, excellent location. Bed very comfortable.
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Price
    60 / 100
Dear guest, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed many aspects of your stay and that we were able to meet your expectations in most areas. It’s always a pleasure to welcome guests like you, and we look forward to seeing you again soon for an even more memorable visit. Warm regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

03.11.25

65%

From: Isabelle01.11.25

Der Blick für Details fehlte: Künstliche Blumen auf den Tischen, abgenutzte Stühle, Übertöpfe im Restaurant passten nicht zusammen. Die Betten waren sehr gut, die Sauna war auch schön.
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Bar
    40 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    60 / 100
Liebe Isabelle, es tut uns leid, dass Sie nicht mit unserer Leistung zufrieden waren. Ihre Kritikpunkte geben konkrete Ansatzpunkte für eine Überprüfung und Verbesserung unserer Leistung, wofür wir Ihnen danken. Wir würden uns freuen, wenn Sie uns eine zweite Chance geben würden, Sie von der Qualität überzeugen zu können. Beste Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

01.11.25

80%

From: Becky30.10.25

It’s very convenient location.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    80 / 100
Dear Becky, Thank you for being our guests at H+ Hotel Salzburg. We hope you had a pleasant stay overall, and we are glad you liked our convenient location. It was our pleasure hosting you, and we look forward to seeing you soon. With kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

30.10.25

76%

From: anonymous27.10.25

Leider mittlerweile schon sehr abgenutzt alles ...
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Price
    60 / 100
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um unser H+ Hotel über das Bewertungssystem zu bewerten. Es tut uns sehr leid, dass Ihr Aufenthalt in unserem Hause nicht zu Ihrer vollständigen Zufriedenheit verlaufen ist. Wir hoffen dennoch, Sie wieder bei uns begrüßen zu dürfen und werden dann alles dafür tun, damit Ihr nächster Besuch in positiver Erinnerung bleibt. Beste Grüße aus Salzburg, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

27.10.25

68%

From: anonymous23.10.25

die 24/7 Bar funktioniert nicht.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    60 / 100
  • Location
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, für Ihre Bewertung und Ihren Aufenthalt in unserem H+ Hotel Salzburg bedanken wir uns vielmals. Es betrübt uns sehr, dass wir Sie nicht vollumfänglich überzeugen konnten. Wir hoffen, dass Sie unser Haus bei Ihrer nächsten Reise nach Salzburg dennoch erneut berücksichtigen und wünschen Ihnen alles Gute. Viele Grüße, Ihr Team von den H-Hotels, Christina Dinklage Online Reputation Manager

23.10.25

73%

From: anonymous08.10.25

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Price
    80 / 100
  • Breakfast
    40 / 100
  • Location
    80 / 100
  • Wifi / WLAN
    40 / 100
Bester gast, wij zijn erg blij met uw positieve beoordeling, maar wij zullen ook uw suggesties intern bespreken en evalueren. Hartelijk dank voor uw opmerking! Wij heten u ook in de toekomst weer van harte welkom in ons hotel. Met vriendelijke groeten, Uw team van H-Hotels, Fabienne Lennert - Online Reputation Manager West

08.10.25

73%

From: anonymous21.09.25

Eigentlich schönes Hotel in guter Lage. Es wirkt leider etwas ungepflegt, abgewohnt und nicht gut geführt.
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    80 / 100
Lieber Gast, es tut uns leid, dass Sie nicht mit unserer Leistung vollends zufrieden waren. Ihre Kritikpunkte geben konkrete Ansatzpunkte für eine Überprüfung und Verbesserung unserer Leistung, wofür wir Ihnen danken. Wir würden uns freuen, wenn Sie uns eine zweite Chance geben würden, Sie von der Qualität überzeugen zu können. Beste Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

21.09.25

76%

From: Lai06.09.25

Overall a nice stay except the disappointment about the not very responsible reply of the manager to our complaint.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Price
    60 / 100
Dear Lai, We are sorry to hear that your expectations were not met, as our guest experience is our most valued asset. We are always looking to improve the guest experience, so we will be sure to look into the issues you mentioned. On behalf of our entire team, we wish you happy travels ahead. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

06.09.25

63%

From: ahmad A.05.09.25

the location of the hotel is very good but the rooms messed sevral things like frige and bad AC
  • Room
    20 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    80 / 100
  • Breakfast
    20 / 100
  • Location
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Ahmad, Thank you very much for your honest feedback. We're glad to hear you appreciated our convenient location and the cleanliness of your hotel. We’re sorry that some aspects of your stay did not meet your expectations. Kindly note that all amenities and services provided are listed in the official hotel description, and we always aim to be as transparent as possible. Nonetheless, we truly value your suggestions. We hope to have the opportunity to welcome you again in the future and provide you with an even better experience. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

05.09.25

80%

From: anonymous30.08.25

Gutes Hotel neben Bahnhof, Unkompliziert, sauber , leider Frühstück mehr für Asiaten, als für Österreicher
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    40 / 100
  • Price
    80 / 100
Lieber Gast, vielen Dank für Ihre Bewertung des Aufenthalts in unserem H+ Hotel Salzburg. Wir freuen uns, dass Sie sich insgesamt wohlgefühlt haben und eine angenehme Zeit verbracht haben. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Herzliche Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

30.08.25

76%

From: anonymous29.08.25

O:K.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    60 / 100
Lieber Gast, wie schön, dass wir Ihren Wünschen und Vorstellungen größtenteils gerecht werden konnten und Sie eine angenehme Zeit bei uns verbracht haben. Über ein Wiedersehen würde sich unser Team sehr freuen. Freundlichst grüßt Sie, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

29.08.25

73%

From: anonymous11.08.25

Buono. Per 3 persone la camera è un po piccola. Pulizia ok. Bagno grande . Colazione da 6 ma non di piu. Un po di incomprensioni un fase di check in con camera preparata solo per 2. Parcheggio comodo. Zona stazione xon ottimi servizi ma ambiente con un po di degrado ma sicura.
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    60 / 100
Dear guest, Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant time with us not all of our conveniences fully met your expectations. Please come back again someday and allow us to improve your impressions. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

11.08.25

66%

From: anonymous03.08.25

Leider im großen und ganzen nicht zufrieden, da zu viele Punkte nicht gepasst haben.
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    20 / 100
  • Price
    60 / 100
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, eine Rezension zu schreiben. Es tut mir leid, dass Ihr Aufenthalt bei uns im H+ Hotel nicht den Standards entsprochen hat. Wir sind stets bemüht, allen Gästen einen angenehmen Aufenthalt in unserem Haus zu bieten. Ich bedauere sehr, dass es uns in Ihrem Fall nicht gelungen ist. Wenn Sie uns die Chance geben, Ihr Vertrauen zurückzugewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie unsere anderen Gäste. Mit besten Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

03.08.25

80%

From: anonymous26.07.25

Oberer durchschnitt, aufgrund des nächtlichen feueralarms bei welchem keinerlei info erfolgt warum evakuiert wurde ausser man fragte am nächsten tag, ist der eindruck getrübt
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    40 / 100
  • Price
    80 / 100
Lieber Gast, vielen Dank für Ihr Feedback. Es hilft uns ständig dazu zu lernen, und Sie hoffentlich ein nächstes Mal unter den rundum zufriedenen Gästen zählen zu können. Mit freundlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

26.07.25

80%

From: Mrs Julia G.26.07.25

We have stayed at the hotel previously and we like the hotel. On both stays the fire alarm went off and we had to exit the hotel (this was not ideal). The location is convenient, however there was a lot of homeless/drunk people outside the hotel every night
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Bar
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    80 / 100
Dear Julia, We would like to thank you for choosing our hotel for your second stay in Salzburg and for leaving us kind feedback. How lovely to know that you enjoyed your time with us and appreciated most of our conveniences and we apologize for the inconvenience mentioned. Hopefully we can welcome you back again someday for an even more delightful abidance in great ambience. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

26.07.25

80%

From: anonymous24.07.25

No
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    60 / 100
Dear guest, Thank you for your good review. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to seeing you soon! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

24.07.25

70%

From: anonymous11.07.25

We had a good stay and spent most time outside the hotel so having transportation close by was very convenient.
  • Room
    40 / 100
  • Location
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
  • Price
    60 / 100
Dear guest, Thank you very much for your review and the time you have taken for it. We hope to be able to convince you completely on your next visit and wish you all the best until then! Best regards, Your H-Hotels team Christina Dinklage - Online Reputation Manager

11.07.25

73%

From: anonymous06.07.25

It was nice. Andreas was very halpfull.
  • Room
    60 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    60 / 100
Dear guest, Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

06.07.25

80%

From: anonymous01.07.25

Overall we were happy with most aspects of the hotel, other than Salzburg Card (get them online NOT from hotel). Location is perfect
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    80 / 100
Dear James, How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey. Best regards, Your H-Hotels team, Christina Dinklage - Online Reputation Manager

01.07.25

80%

From: anonymous30.06.25

I was very excited about my stay but I got disappointed when I walked into the room. I had ordered VIP treatment in advance, but nothing was prepared in my room. After I talked to the front desk, fruit was delivered. I remembered it was called VIP treatment „white“ . I bought it expecting white wine. I went to the front desk again and asked. And the man at the front desk called someone and found out that it was with a small white wine bottle. It was a bit of a trouble for me at the beginning of my stay.
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    60 / 100
Dear Guest, Thank you for rating on your recent stay at our H+ Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore, we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Christina Dinklage - Online Reputation Manager

30.06.25

Our Customer Satisfaction Index
92%

Based on 1409 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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