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Declaration on accessibility

H-Hotels GmbH 
Braunser Weg 12
D-34454 Bad Arolsen

Domain: https://www.h-hotels.com 
Phone: +49 5691 / 878-0 
Fax: +49 5691 / 878-444 
E-Mail: [email protected]

Introduction

H-Hotels GmbH endeavors to make its website https://www.h-hotels.com accessible in accordance with the Web Content Accessibility Guidelines (WCAG) and the EN 301 549.

This declaration on accessibility applies to the website https://www.h-hotels.com.

Status of compliance with the legal requirements

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) in conjunction with the EN 301 549 standard. The content listed below is currently not fully accessible.

1. Non-accessible content

a) Description of the barriers

The following content or functions do not yet fully comply with the applicable requirements:

  • PDF documents (e.g. brochures, forms)
  • Images with insufficient alternative texts
  • Navigation is not fully operable by keyboard in all areas
  • Partially insufficient color contrasts
  • Missing ARIA labels or semantic markups

b) Timetable for rectification

The barriers mentioned will be successively eliminated as part of the continuous development of our website. Full implementation of accessibility is planned by December 31, 2025.

c) Accessible alternatives

  • Content can be requested by telephone or e-mail.
  • We can provide information in alternative formats on request.
  • Our customer service will assist with navigation and booking.

2. Disproportionate burden

According to our current assessment, some older content represents can not currently be made accessible. These include

  • PDF downloads of older hotel brochures
  • Archived press releases
  • Content from external booking systems

3. Content outside the scope of application

The following content does not fall under the accessibility requirements:

  • Content from third-party providers (e.g. embedded maps from Google Maps, YouTube videos)

Creation of this declaration

This declaration was created on June 23, 2025. 
The accessibility assessment was carried out by the internal web team through a self-assessment based on the requirements of EN 301 549 and Web Content Accessibility Guidelines (WCAG). 
Last review: June 23, 2025

Contact and feedback

If you encounter any barriers or have any comments about the accessibility of our website, please contact us: 
Email: [email protected] 
We endeavor to process all feedback promptly.

Enforcement procedure

If you are not satisfied with our response to your accessibility message, you can contact the conciliation body under the Disability Equality Act (BGG):

Schlichtungsstelle BGG 
Bundesbeauftragter für die Belange von Menschen mit Behinderungen 
Mauerstraße 53, 10117 Berlin

Telephone: +49 30 18 527-2805 
E-mail: [email protected] 
Website: www.schlichtungsstelle-bgg.de

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