Register for Hotmiles now,
download our app and be rewarded with 500 HotMiles
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Find your hotel

Free callback

Do you have further questions about our hotels, our deals, or further services? Looking to plan a trip, or want to organise an event and need advice? Then please complete our callback form. We are happy to call you back between 09.00 and 18.00, Monday to Friday. This service is free of charge.

With HotMiles your stay will be even more comfortable 

With HotMiles, the bonus program of your loyalty is rewarded. Collect valuable HotMiles for free overnight stays and enjoy exclusive status benefits. Additionally, as a HotMiles member you will save up to 20% on your bookings via

Our tip: Register for HotMiles, login to our H-Hotels app until 31.12.2018 and you will be rewarded with 500 HotMiles.5

Your HotMiles benefits at a glance:

  • Exclusive special offers
  • Up to 20% discount on your room reservation via h-hotels.com1
  • 20% discount on all food and drinks booked on site
  • Early check-in and late check-out upon availability
  • Access to the Executive Lounge for Gold & Platinum members3

Already a HotMiles member?

Log in to view current information on your account or to redeem your HotMiles.

Loyalty program HotMiles of

Loyalty program HotMiles of

Fill up your HotMiles account with every stay

Collect HotMiles on almost every purchase with us. For every 1€ you spend, you will be credited with 1 HotMile. Your HotMiles can then be used for free or discounted overnight stays. Simply login to your personal account to start redeeming.

HotMiles are credited to your account for all hotel services following payment at check out. Offer excludes non-discountable products and services, as well as overnight stays paid for with vouchers or coupons.

Download our app now and secure yourself 500 HotMiles

With the free app of your HotMiles account will fill up even faster. Only the app gives you direct access to your HotMiles ID and your personal QR-Code, so you can easily and immediately collect points every time you stay with us. It also gives you exclusive access to your personal coupons that will allow you to collect Extra HotMiles.

Our tip: Download the app now, log in until 31.12.18 and you will be rewarded with 500 HotMiles.5

Download on the AppStoreDownload on GooglePlay
Download the App - Loyalty program HotMiles of

Newsletter - Loyalty program HotMiles of

Do not miss any news and promotions!

With our newsletter you will not miss any promotions for Extra HotMiles. Your account fills up even faster and you benefit even earlier from your benefits.

Just log in to your personal profile and agree to receiving information and offers by e-mail under "notification settings".

The more you stay, the more you benefit

It’s as simple as it sounds. Every overnight stay in a participating hotel counts towards your HotMiles status. The higher your status, the more status benefits you can enjoy:

Silver Gold Platinum
Status qualification After each check-out, we will check how many overnights you had in participating hotels over the last 12 months. 0-9 10-19 20+
Status validity After expiry of your status, we will check how many overnights you have had in a participating hotel over the last 12 months and redefine your status accordingly. Unlimited 1 year 2 years
HotMiles expiry 31.12. the following year. 31.12. the third following year No expiration of HotMiles
Exclusive offers We regularly offer our HotMiles members special deals. Simply log in to your account next time you make a booking and be surprised by our great offers.
Book overnight stays with HotMiles Advantage1 Receive up to 20% discount for your booking via our website.
20% discount on all meals and drinks booked on site In conjunction with your overnight stay. Not valid for shop purchases.
Status bonus Receive a status bonus on top of your basis HotMiles. That means, you will receive in sum the following HotMiles for each overnight stay. - 2x HotMiles 5x HotMiles
Early check-in/Late check-out Upon availability, your room will be available earlier on the day of arrival and longer on the day of departure
Room Upgrade2 If a higher room category than the one already booked is available, you will receive a free room upgrade to the next higher room category. - Subject to availability Guaranteed
Complimentary access to the Executive Lounges3 In our Executive Lounges you will find a quiet place to work or relax. An overview of the available Executive Lounges can be found here. -
Booking guarantee up to 48 hours prior to arrival4 - -

Please note that using the HotMiles benefits is only possible if you do not want to earn PAYBACK points or Miles & More miles for your stay.

Any questions?

Visit our FAQs page.

1 Valid for all bookings made directly through our website The HotMiles Advantage could not be combined with other promotions, could not be applied retroactively and not on reduced prices or other special conditions.
2 Not valid in the H.ostel

3 Only valid with an overnight stay and only for the guests in the room of the HotMiles participant. 
4 Applies to a maximum of 1 room and exclusively for the HotMiles participant for arrivals prior to 6pm. Not valid in conjunction with corporate rate agreements and not in the H.ostel. Please book your room via telephone at 00800 87 333 737.

5 Valid for your first app download and only if you have not downloaded the app in the past already.

The conditions of participation for the competition "1st anniversary of HotMiles" can be found here.

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