Important information about the HotMiles bonus programme
The HotMiles bonus programme will be discontinued on December 31, 2025, and terminated in accordance with the contract. It will no longer be possible to collect HotMiles after this date. You can redeem your collected HotMiles for free nights as usual until March 31, 2026.
Already a HotMiles member?
Log in to view current information on your account or to redeem your HotMiles.
Status benefits until December 31, 2025
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| Status qualification | After each check-out, we will check how many overnights you had in participating hotels over the last 12 months. | 0-9 | 10-19 | 20+ | ||||||||
| Status validity | After expiry of your status, we will check how many overnights you have had in a participating hotel over the last 12 months and redefine your status accordingly. | Unlimited | 1 year | 2 years | ||||||||
| HotMiles expiry | 31.12. the following year. |
31.12. the third following year |
No expiration of HotMiles |
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| Exclusive offers | We regularly offer our HotMiles members special deals. Simply log in to your account next time you make a booking and be surprised by our great offers. | ✓ | ✓ | ✓ | ||||||||
| Book overnight stays with HotMiles Advantage1 | Receive up to 20% discount for your booking via our website. | ✓ | ✓ | ✓ | ||||||||
| Status bonus | Receive a status bonus on top of your basis HotMiles. That means, you will receive in sum the following HotMiles for each overnight stay: | - | 2x HotMiles | 5x HotMiles | ||||||||
| Early Check-in/Late Check-out | Upon availability, your room will be available earlier on the day of arrival and longer on the day of departure | ✓ | ✓ | ✓ | ||||||||
| Room Upgrade2 | If a higher room category than the one already booked is available, you will receive a free room upgrade to the next higher room category. | - | Subject to availability | Guaranteed | ||||||||
| Welcome gift at the hotel6 | - | ✓ | ✓ | |||||||||
| Complimentary access to the Executive Lounges3 | In our Executive Lounges you will find a quiet place to work or relax. An overview of the available Executive Lounges can be found here. | - | ✓ | ✓ | ||||||||
| Booking guarantee up to 48 hours prior to arrival4 | - | - | ✓ |
Please note that using the HotMiles benefits is only possible if you do not want to earn Miles & More miles for your stay.
Any questions?
Visit our FAQs page.
Your direct contact to the HotMiles team
1 Applies to all bookings made directly via our website www.h-hotels.com. The offer cannot be combined with other promotions, is not valid retroactively and cannot be offset against already reduced prices, packages or special conditions.
2 Does not apply to suites, junior suites and the highest room category of the respective hotel. Not valid in the H.ostel and H.omes and when booking individual beds in a shared room at the H+ Hotel Wien.
3 Only valid in conjunction with an overnight stay and only for guests in the HotMiles participant's room. Valid in all hotels where an Executive Lounge is available.
4 Applies to a maximum of 1 room and exclusively for the HotMiles member for arrivals prior to 6pm. Not valid in conjunction with corporate rate agreements and not in the H.ostel and H.omes. Please book your room via telephone at 00800 87 333 737.
5 Varies by hotel. Not valid in H.ostel.