Recensione: H+ Hotel Salzburg
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Valutazione complessiva di 1567 recensioni
Dichiarazioni degli ospiti:
"Posizione ottimale" hanno detto 690 ospiti
"Personale molto utile" hanno detto 661 ospiti
"Hotel eccellente" hanno detto 667 ospiti
"Camere molto belle" hanno detto 648 ospiti
"Colazione favolosa" hanno detto 374 ospiti
64%
Uncomfortable. One of the check in employees made very uncomfortable comments about how they knew my room number, it was very weird. I also got locked in the stairwell and only was let out after I knocked on the door for 20 minutes at night. When I told the staff they might want to put up some clear signage not to enter the stairwell (which was open), the guy who I believe was the hotel manager told me the sign was obvious enough. Clearly not! I ran into someone else who also got stuck in the stairwell, this was quite scary.
- Prezzo60 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio20 / 100
- Wifi / WLAN40 / 100
Dear guest,
Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your last stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future.
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
15.07.23
96%
- Prezzo80 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen herzlichen Dank für Ihre prima Bewertung und Ihre Anmerkungen. Wir freuen uns, dass es Ihnen bei uns gefallen hat und möchten uns vielmals für die Störung durch den Fehlalarm entschuldigen. Wir hoffen, dass wir bei Ihrem nächsten Aufenthalt wieder Ihre erste Wahl sein werden. Bis dahin wünschen wir Ihnen eine gute Zeit.
Mit herzlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
15.07.23
100%
Tolles Hotel, super freundlicher Service.
- Prezzo100 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen lieben Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Sie eine schöne Zeit in Salzburg verbracht haben und dass unser Team einen Teil zu einem gelungenen Aufenthalt beitragen konnte. Es ist schön zu lesen, dass wir Ihre Erwartungen erfüllt haben. Wir freuen uns auf Ihren nächsten Besuch und wünschen Ihnen alles Gute!
Freundliche Grüße aus Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
15.07.23
84%
Very good, except for the air conditioning which didn’t really function.
- Prezzo80 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thank you very much for choosing our H+ Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We are very sorry that the air conditioning did not work properly. We hope to welcome you back very soon. Greetings from Salzburg!
Best regards,
Your H-Hotels Team,
Christina Dinklage - Online Reputation Manager
14.07.23
86%
Gut
- Prezzo80 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt und eine angenehme Zeit verbracht haben. Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute!
Freundliche Grüße aus Salzburg,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
14.07.23
76%
- Prezzo80 / 100
- Camera80 / 100
- Posizione80 / 100
- Pulizia100 / 100
- Servizio40 / 100
- Colazione80 / 100
- Wifi / WLAN40 / 100
Dear guest,
Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant time with us not all of our services have fully met your expectations. Please accept our apologies. Our staff typically does a terrific job responding to our guests’ needs. Hopefully you will visit us again someday as would like to fully convince you of our general great hospitality in every aspect.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
14.07.23
92%
Quite pleasant (except the air-conditioning as mentioned before)
- Prezzo100 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Dear Ashutosh,
Thank you very much for your rating that you have given to our H+ Hotel Salzburg. We are pleased that you enjoyed your stay with us and that we were able to meet your wishes and expectations for the most part. We hope to welcome you again soon!
Kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
14.07.23
86%
- Prezzo40 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione80 / 100
- Wifi / WLAN40 / 100
Dear guest,
Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
13.07.23
84%
Wir waren schon 2. Mal da, gute lage alles ist bequem zu Fuß oder mit Öffis leicht erreichbar.
Insgesamt ist alles OK gewesen.
- Prezzo80 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Wifi / WLAN80 / 100
Lieber Peter,
vielen Dank für Ihre erneute Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt und wieder eine angenehme Zeit verbracht haben. Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute!
Herzliche Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
13.07.23
100%
- Prezzo100 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Dear Abdu,
thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5-star rating. Please come back soon for another brilliant stay.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
13.07.23
100%
- Prezzo100 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Dear guest,
thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
13.07.23
64%
The value for money is poor. I've never seen a hotel without a refrigerator before. The room was so hot that I couldn't sleep well.
- Prezzo40 / 100
- Camera40 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
12.07.23
100%
Gööd❤️❤️❤️❤️❤️❤️
- Prezzo100 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
Dear Lee,
thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
12.07.23
70%
Overall good experience
- Prezzo60 / 100
- Camera60 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Mr. Captain,
Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
12.07.23
84%
- Prezzo60 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Wifi / WLAN40 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
11.07.23
84%
Gutes und nettes Hotel, jedoch gehören die Zimmer besser gewartet / erneuert
- Prezzo80 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Lieber Herr Leigsnering,
vielen Dank für die positive Beschreibung Ihres Aufenthaltes in unserem Haus. Es ist für uns sehr wichtig zu erfahren, mit welchen Eindrücken unsere Gäste unser Haus in Erinnerung behalten. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit!
Herzliche Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
11.07.23
56%
Für dieses Zimmer absolut viel zu teuer. Für den selben Preis bekommt man Hammer Hotels
- Prezzo20 / 100
- Camera40 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
vielen Dank für Ihren Aufenthalt und Ihr Feedback zu unserem H+ Hotel. Wir freuen uns über Ihre ehrliche Meinung über unsere Leistungen und unser Produkt. Selbstverständlich sind wir bemüht uns stets weiterzuentwickeln, um unseren Kunden ein zeitgemäßes Angebot und ein gutes Preis-Leistungs-Verhältnis zu bieten. Über einen erneuten Besuch würden wir uns sehr freuen.
Vielen Dank und beste Grüße aus Salzburg,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
11.07.23
76%
- Prezzo60 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Lieber Daniel,
vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Sonnige Grüße aus Salzburg,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
10.07.23
96%
It was a good variety of Breakfast
- Prezzo80 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN60 / 100
Dear guest,
Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our rich breakfast buffet met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
10.07.23
100%
tutto fantastico
- Prezzo100 / 100
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
Dear Filippo,
thank you for the tutto fantastico review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Salzburg!
King regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
10.07.23
Il nostro Indice di Customer Satisfaction
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