Évaluation: H2 Hotel Berlin Alexanderplatz

Dear guest, Thank you for your recent stay and for giving us a good 77% rating. We are glad to have reached your expectations in most ways and made your abidance enjoyable. Please allow us to fully convince you of our quality level and great amenities during a future visit. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Lieber Herr Hofmann, vielen Dank für Ihre Mühe, ein freundliches Feedback zu Ihrem Aufenthalt bei uns abzugeben. Wir sind froh, dass Sie sich in unserem modernen City Hotel wohl fühlten und wir Sie mit tollen Annehmlichkeiten gewinnen konnten. Ihre Anregungen nehmen wir uns zu Herzen und begrüßen Sie, während eines zukünftigen Besuches in Berlin, gern erneut in unserem Hause. Herzlichst, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hause gut zu bewerten. Wie schön, dass Sie sich bei uns wohl fühlten und unsere Annehmlichkeiten wertschätzten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein, um Ihre Eindrücke noch weiter zu verbessern. Herzliche Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for having stayed at our H2 Hotel in Berlin and for taking the time to review your experiences. We appreciate your kind feedback and we are glad that your abidance was pleasant overall. Next time we would like to fully convince you of our great hospitality and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for your review. Regarding to your given 80% and kind words we are glad that you enjoyed your stay with us. However we apologize for the inattentive service of our housekeeping team and assure you that specified issue really isn’t a usual case. Your meaningful feedback will therefore be discussed and used for internal training purpose to avoid further occurrences. Besides you always have the possibility to contact our reception team in case something is not the way you expect it to be. Hopefully we can welcome you back again someday and convince you of our excellent hospitality in every way. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We are glad that your positive impressions prevailed and that your abidance was overall enjoyable. However we regret that our breakfast and bistro dishes were not to your full satisfaction. Your meaningful feedback will be discussed with our responsible colleagues and we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Cristina, Thanks a lot for choosing our hotel for your recent trip to Berlin and for sharing your mostly positive impressions. Good to know that apart from the mentioned inconveniences which we regret your stay with us was pleasant and enjoyable. Please rest assured that our wifi generally works very well and that we will try to find out why it wasn't the case in your room. We hope to meet again someday and convince you of our great quality level in every way. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for letting us know that your stay at our modern city hotel was associated with overall positive impressions. We appreciate your good rating and to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Enrico, Thank you for choosing our modern hotel for your recent abidance in Berlin and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our modern comfort as well as great conveniences part of your mostly positive experiences. Please rest assured that your meaningful notes regarding our breakfast as well as bistro dishes also are appreciated and will be considered. During a future visit we would like to fully convince you of our excellent hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for choosing our H2 Hotel for your recent stay in Berlin and for giving us a good rating. We are happy that your positive impressions prevailed and that you enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Lieber Gast, vielen Dank für Ihr Feedback, welches, zu unserer Freude, insgesamt positiv ausfiel. Für die technischen Mängel in Ihrem Zimmer entschuldigen wir uns hingegen in aller Form. Unsere fleißigen Handwerker sind jedoch täglich vor Ort, um etwaige Defekte umgehend zu beheben oder Neuerungen vorzunehmen. Zudem haben Sie, je nach Auslastung unseres Hauses, stets die Möglichkeit, einen Zimmertausch vorzunehmen, sollte etwas nicht in Ordnung sein. Ihre Beanstandungen haben wir selbstverständlich an die zuständigen Kollegen weitergeleitet, welche sich umgehend um die Instandsetzung kümmern werden, falls dies nicht bereits geschehen ist. Schade nur, dass unsere Frühstücksbrötchen nicht Ihren Geschmack trafen, obwohl diese täglich frisch von unserem Bäcker geliefert werden. Ihre Kritik hierzu haben wir bereits an die zuständigen Kollegen, zu deren Berücksichtigung, weitergeleitet. Schade auch, dass unsere Backwaren zum Frühstück nicht Ihren Geschmack trafen, obwohl diese täglich frisch von unserem Bäcker geliefert werden. Selbstverständlich werden wir hierzu Rücksprache halten. Es wäre toll, wenn wir eines Tages erneut Ihr Gastgeber sein dürften, um Sie davon zu überzeugen, dass Sie sich bei uns rundum wohl fühlen können. Bis dahin verbleiben wir mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, We deeply regret that we couldn't win you with the modern comfort and great amenities our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our top priority and we work hard each day to meet our quality level. Therefore we are very sad not to have reached your expectations of a pleasant stay and we are sorry for mentioned inconveniences. As a matter of course we will forward your feedback to our colleagues in charge. Please be informed that you always have the possibility to ask for a room change in case something isn't the way you expected it to be. Hopefully you will give us another opportunity to change your point of view during a future abidance. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Marinus, Thank you for reviewing your stay at our H2 Hotel Berlin Alexanderplatz. Good to know that you overall enjoyed your time with us. However we apologize for the mold in your bathroom which is not acceptable and will be removed immediately. We hope to meet again someday and convince you of our great comfort in every way. Best regards, Your H-Hotels team Linda Prutz - Online Reputation Manager

Dear guest, We are thankful for your good rating and glad to know that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Lieber Gast, vielen Dank, dass Sie nach Ihrer Heimkehr an uns gedacht haben und Ihren Aufenthalt mit guten 80% bewerteten. Ihr freundliches Feedback, welches Ihre positiven Eindrücke widerspiegelt, wissen wir ebenfalls zu schätzen und hoffen auf ein baldiges Wiedersehen, um Sie sogar noch mehr zu begeistern. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

Lieber Gast, danke für Ihr freundliches und konstruktives Feedback, welches wir aufmerksam gelesen haben. Schade, dass unser besonderes und innovatives Low Budget Hotelkonzept, insbesondere in Bezug auf unser Frühstücksrestaurant, nicht Ihren Geschmack traf. Für Ihren nächsten Besuch in Berlin empfehlen wir Ihnen unser angrenzendes H4 Hotel, welches durch hochwertigere und umfangreichere Ausstattungsmerkmale besticht. Wir würden uns freuen, bald wieder einmal Ihr Gastgeber in einem unserer H-Hotels sein zu dürfen, um Ihre Meinung zu verbessern. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for sharing the kind thoughts of your recent abidance at our modern H2 Hotel. We are glad that altogether you enjoyed your time with us and appreciated our amenities just as much as our warm hospitality. Please come back again someday and allow us to fully win you with our great advantages. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Rowena, We appreciate your efforts to review your stay experiences at our hotel but at the same time we deeply regret that our comfort and conveniences didn't fully meet your prospects. Please accept our sincere apologies for mentioned trouble and rest assured that we will discuss each point with our responsible colleagues. The well-being of our guests is our top priority and we work hard every day to satisfy their expectations. Therefore we hope to meet again and prove it to you as well. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear guest, Thank you for taking the time to review the experiences you gained at our H2 Hotel Berlin Alexanderplatz. We appreciate your feedback and we are glad that all together you enjoyed a pleasant stay with us. With regrets we must realize though that not everything met your expectations. We strive to provide excellent service for every visitor and we give our very best each day to meet our quality level. Therefore we will discuss your meaningful notes with our responsible colleagues. Hopefully you will give us another opportunity to be your host and improve your indentations. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager