Reviews: H2 Hotel Berlin Alexanderplatz

Dear Rosana, We appreciate your good rating which reflects your pleasant stay with us. Although we would like to apologize for mentioned inconveniences regarding to the specified charges. After consulting our credit card institut we can assure you that the charges actually are authorizations which will be released automatically. To fasten the process we have cancelled all the 3 authorizations and again we want to express our sorrow for all the hassle because of a mistake we made. We hope to meet again someday for a more enjoyable time. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Simone, Many thanks for your kind review. We are happy that your stay at our hotel was comfortable and our conveniences appreciated. Please come back again someday for another pleasant and enjoyable abidance with us in best central location. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

We are couldn't be happier about your awesome rating and we are very thankful for sharing. How lovely to know that you gained only positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday to re-experience our excellent and warm hospitality. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our cost/performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Berlin. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. Furthermore we kindly ask you to be aware that our H2 is a not classified low budget hotel whereas our H4 has 4* and for that reason can not be compared with each other although you still shouldn't be too disappointed. Contrary to your assumption we do offer gluten free products for breakfast such as bread, cereal and other things but you do have to ask for it. Otherwise how are we supposed to know? Your next stay we would like to enable more enjoyable and hope for another opportunity to be your first choice in Berlin. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Many thanks for choosing our hotel for your recent trip to Berlin and for sharing your kind thoughts. How lovely to know that you enjoyed a pleasant stay with us and appreciated our amenities just as much as our warm hospitality. Hopefully we can welcome you back again soon and inspire you once more. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Alina, We are happy that you gave your recent stay at our H2 Hotel a super rating which confirms your mostly delightful impressions. It was our pleasure to have satisfied your expectations in almost every way and we hope to welcome you back again someday for another or even more enjoyable time with us. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Anne, Thanks a million for sharing the beautiful thoughts of your recent and pleasant stay at our hotel. We are amazed that your impressions went above your expectations and we look forward to divide your compliments with our entire team. Please come back soon for another memorable abidance and re-experience our warm hospitality. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Игорь, We are grateful for your lovely review confirming the delightful impressions of your pleasant stay with us. How nice to know that we have managed to satisfy your expectations almost to the fullest. Please come back again soon and allow us to enable your next abidance just as or even more enjoyable. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager