H2 Hotel Berlin-Alexanderplatz - Official website
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Reviews: H2 Hotel Berlin Alexanderplatz

Find out what guests think of the H2 Hotel Berlin Alexanderplatz.

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Evaluation overview: What our guests say about the H2 Hotel Berlin-Alexanderplatz

Overall rating from 2729 evaluations

Our latest ratings:
2114 evaluations, show
546 evaluations, show
62 evaluations, show
5 evaluations, show
2 evaluations, show
Guest statements:

843 guests said „Very rich breakfast

1273 guests said „Perfect location

1047 guests said „Appealing rooms

1069 guests said „Great price

1172 guests said „Very courteous staff

Detailed evaluations

Overall

Room

Cleanliness

Location

Service

Price

Breakfast

Restaurant


83%

From: anonymous12.06.25

Tolles hotel, ist weiter zu empfehlen
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre gute Bewertung und die freundlichen Worte. Wie schön, dass Sie mit Ihrem Aufenthalt in unserem H2 Hotel zufrieden waren. Hoffentlich dürfen wir Sie, während eines zukünftigen Besuches in Berlin, erneut bei uns im Hause willkommen heißen und noch mehr begeistern. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

12.06.25


91%

From: Kerry11.06.25

Overall good value for money, a quiet room on top floor. Lovely pinsa in restaurant which was a good price.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    60 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Dear Kerry, We are happy about your great rating and thankful for your kind comment confirming the positive impressions of your pleasant stay at our hotel. Already today we look forward to enable your future visit just as enjoyable and comfortable. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

11.06.25


86%

From: Faina S.11.06.25

Fine
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Faina, We are happy that you enjoyed your time at our modern city hotel and we are thankful for sharing your kind thoughts. Good to know that our personalized service as well as great amenities met your expectations and made your stay delightful. We already look forward to your next visit. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

11.06.25


100%

From: anonymous10.06.25

Very satisfied. Like the H2 Hotels very much. We will stay where ever there is H2 Hotels be. Thanks again
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    60 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Dear guest, Thanks a million for posting a wonderful review of your recent stay. We couldn't be happier about your lovely comment confirming that our daily efforts were appreciated and your expectations satisfied. Please come back again someday for another delightful time with us in nice ambience and great location. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.06.25


100%

From: George B.10.06.25

Very good. Hotel location very easy to arrive at from the airport. Central location for walking to many tourist highlights
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Dear George, Thanks a million for posting a fabulous review of your recent visit to our modern hotel. We are delighted that you enjoyed a pleasant time with us and experienced an attentive service throughout. Please come back soon for another lovely stay in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.06.25


85%

From: anonymous09.06.25

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    20 / 100
Dear guest, Thank you for posting a nice review of your recent stay. We are glad that you enjoyed your time with us and appreciated our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.06.25


96%

From: anonymous09.06.25

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, herzlichen Dank für Ihren Aufenthalt und Ihre daraus resultierende ausgezeichnete Bewertung. Diese ist für uns eine große Motivation, sowie Bestätigung, auf unserem bisherigen Qualitätsniveau weiterzuarbeiten. Schon heute freuen wir uns auf Ihren zukünftigen Besuch, wo wir Sie erneut begeistern möchten. Beste Grüße aus Berlin, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

09.06.25


90%

From: anonymous08.06.25

Sehr gut
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    80 / 100
  • Price
    80 / 100
Lieber Gast, wir freuen uns sehr, dass Sie Ihren Aufenthalt in unserem H2 Hotel genossen haben und wir mit tollem Service, sowie herzlicher Gastfreundschaft einen großen Beitrag dazu leisten konnten. In der Hoffnung, Sie bald wieder einmal bei uns willkommen heißen zu dürfen, verbleiben wir mit allerbesten Grüßen aus Berlin, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

08.06.25


83%

From: Evan07.06.25

Lovely central hotel. We would definitely stay again.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
  • Service
    80 / 100
  • Price
    80 / 100
Dear Evan, Thank you for posting a kind review of your recent stay at our H2 Hotel. How lovely to know that you enjoyed a pleasant time with us in great central location and experienced attentive service features. We look forward to welcome you back again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

07.06.25


100%

From: anonymous04.06.25

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, herzlichen Dank für Ihre ausgezeichnete Bewertung. Es freut uns sehr, dass Sie mit allen Aspekten Ihres Aufenthalts, von den Zimmern über die Sauberkeit bis hin zur Freundlichkeit unseres Teams, rundum zufrieden waren. Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, Ihre positiven Eindrücke mit uns zu teilen, und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Herzlichen Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

04.06.25


93%

From: Bu02.06.25

👍
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    60 / 100
  • Service
    100 / 100
  • Price
    80 / 100
Lieber Bu, herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem H2 Hotel zu bewerten. Wir freuen uns über Ihr positives Feedback und darüber, dass Sie mit unserem Service, der Sauberkeit sowie der zentralen Lage unseres Hauses so zufrieden waren. Ihre hohe Weiterempfehlung wissen wir sehr zu schätzen und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzlichen Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

02.06.25


94%

From: anonymous01.06.25

Nice for the familj.
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Dear Family, Thank you for your great review and positive feedback about your stay with us. We are delighted that you and your family enjoyed your stay and appreciated our rooms, cleanliness, central location, and the friendliness of our team. We hope to welcome you back soon so that you and your family can once again enjoy a wonderful time at our hotel. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

01.06.25


90%

From: anonymous01.06.25

Hotel ist gut besucht. Zimmer sind sauber. Handtücher könnten neue sein. Frühstück war in Ordnung. Wir kommen gerne wieder.
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Liebe Mandy Lengyel, herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem H2 Hotel so ausführlich zu bewerten. Es freut uns sehr zu lesen, dass Sie die Sauberkeit der Zimmer, unsere freundlichen Mitarbeiter sowie das Preis-Leistungs-Verhältnis und die zentrale Lage unseres Hauses positiv hervorheben. Besonders schön ist es, dass Sie planen, uns erneut zu besuchen – dies schätzen wir sehr. Ihre Hinweise zum Badezimmergeruch, den Handtüchern sowie zur Ausstattung und Funktionalität des Zimmers nehmen wir selbstverständlich ernst. Wir bedauern, dass Sie hierin Unannehmlichkeiten erlebt haben, und werden diesen Punkten im Team nachgehen. Schon heute freuen wir uns darauf, Sie bei Ihrem nächsten Aufenthalt erneut willkommen zu heißen und Ihnen dann noch angenehmere Eindrücke zu bieten. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

01.06.25


82%

From: Lina31.05.25

I would definitely choose this hotel again if I go back to Berlin, very nice, everything good!
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    60 / 100
  • Restaurant
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    80 / 100
Dear Lina, Thank you for your great review and the kind words about your stay at our hotel. We are delighted that you enjoyed your stay with us again on your next visit to Berlin. It's great to hear that you found your room spacious and appreciated the luxurious atmosphere of the bathroom. We are also pleased that our convenient and quiet location, as well as our easy accessibility to Berlin, made your stay so pleasant. A special thank you goes out to our team at reception and in the restaurant for the friendliness and helpfulness. Your appreciation is a valuable acknowledgement of our daily efforts. We look forward to welcoming you back soon and hope to delight you with another pleasant stay in Berlin. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

31.05.25


82%

From: anonymous30.05.25

We are very satisfied.
  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
  • Wifi / WLAN
    60 / 100
  • Service
    100 / 100
  • Price
    80 / 100
Dear guest, How nice to see the kind review of your recent stay at our comfy modern hotel. We appreciate your good rating just as much as the friendly words and we are thankful for your time to share your experiences. During your future visit we would like to fully convince you of our quality level and hope to meet again. Best wishes, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

30.05.25


100%

From: Mik30.05.25

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für die hervorragende Bewertung Ihres Aufenthaltes möchten wir uns bei Ihnen recht herzlich bedanken. Toll, dass Sie mit dem modernen Komfort unseres Hauses, sowie mit dem gastorientierten Service unseres gesamten Teams zufrieden waren und Ihre Zeit in vollen Zügen genossen haben. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie erneut begeistern möchten. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

30.05.25


85%

From: anonymous30.05.25

Nett ,freundlich
  • Room
    40 / 100
  • Location
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre gute Bewertung und die freundlichen Worte. Wie schön, dass Sie mit Ihrem Aufenthalt in unserem H2 Hotel zufrieden waren. Hoffentlich dürfen wir Sie, während eines zukünftigen Besuches in Berlin, erneut bei uns im Hause willkommen heißen und noch mehr begeistern. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

30.05.25


90%

From: Steen B.28.05.25

We were happy about the hotel, especially the location
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Dear Steen, Thanks a lot for posting a great online review. How nice to know that your stay at our hotel was enjoyable and associated with positive impressions. Please come back soon for another pleasant time with us in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.05.25


100%

From: Matias28.05.25

Super!! Everything was excellent, the co-workers wonderful, location… everything
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Dear Matias, Thanks a million for choosing our hotel for your recent trip to Berlin. We are thrilled that the positive impressions of your stay experiences made you leave us such a lovely review. Please come back soon and let us enable your next visit just as delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.05.25


100%

From: Alexandre S.28.05.25

Excellent
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
Dear Alexandre, Thanks a million for choosing our hotel for your recent trip to Berlin. We are delighted that you had such a fantastic time with us and that your positive impressions made you post this brilliant review. Please recommend us to your friends and come back soon for another pleasant stay. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.05.25


Our Customer Satisfaction Index
88%

Based on 2729 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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