Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 3021 évaluations

Nos dernières notations:
2524 évaluations, afficher
430 évaluations, afficher
49 évaluations, afficher
14 évaluations, afficher
4 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


66%

De: Stepan P.10.11.22

Hotel quite nice, good location, nice modern rooms, fine service. However breakfast just terrible! No choice of warm buffet, crazy....
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    20 / 100
Dear Stepan, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 67% rating and glad to know that generally you enjoyed your time with us although we regret that our breakfast didn't fully meet your expectations. Still we hope to welcome you back again someday to improve your impressions and fully win you with our great advantages. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


70%

De: Anonyme10.11.22

A szobák tisztasága, a recepció segítőkészsége remek, a reggeli viszont szegényes volt, ilyen árért lehet ezt sokkal jobban csinálni.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


73%

De: Merve Nur E.10.11.22

Odalarda ses yalıtımı yok. Yan odamda olup biten herşeyi duymak zorunda değildim. Çok konforsuzdu bu açıdan. Giysi dolabı, mini buzdolabı, telefon, komodin, tuvalette çöp kovası yoktu. Kahvaltı ve otel konumu dışında hiç memnun kalmadım. Girişte istenen ücreti çok gereksiz buldum. Otelde birşey satın aldığımda hepsinin parasını peşin ödedim zaten. Hala da param iade edilmiş değil. Ülkeme geri dönmeme rağmen. Bir daha asla kalmam ve kimseye tavsiye etmem otelinizi
  • Chambre
    40 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    100 / 100
Dear Mrs. Emen, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Budapest. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We do sincerely apologize for the authorization of the amount you had already paid. It actually was our mistake and we assure you that authorizations will always be released automatically after a few days. So by now you should have your money back and we kindly ask you to contact us in case it isn't. Hopefully you will give us another opportunity to change your point of view during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


97%

De: Iulia10.11.22

Awesome!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    80 / 100
Dear Iulia, Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


96%

De: Emanuelle L.10.11.22

The hotel is very well located, just a few steps from the basilika and Budapest eye and the service and accomodations are exceptional
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Emanuelle Lima, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


93%

De: Anonyme09.11.22

all good
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Lieber Gast, herzlichen Dank, dass Sie sich nach Ihrer Heimkehr Zeit nahmen, die positiven Eindrücke Ihres Aufenthaltes Revue passieren zu lassen, um anschließend eine super Bewertung abzugeben. Toll, dass es Ihnen so gut bei uns gefallen hat und unsere Annehmlichkeiten überzeugten. Gern möchten wir Sie erneut begeistern und hoffen auf ein baldiges Wiedersehen. Herzlichst, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

09.11.22


73%

De: Anonyme09.11.22

Some of the receptionists didn't seem to care about service. but overall great hotel.
  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    40 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isnt part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.11.22


96%

De: Anonyme07.11.22

Very good and perfect location nearby The Parlament and Donau.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


100%

De: Anonyme07.11.22

Jättefint hotell med bra läge.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


93%

De: Aurora S.07.11.22

hotel centralissimo; camere funzionali, moderne e pulite; personale gentile e disponibile in tutto, colazione molto buona. Lunico consiglio che darei è di aggiungere qualche fetta di torta/ ciambella da porter scegliere per chi fa la colazione dolce. Complessivamente il mio soggiorno in hotel è stato molto gradito, sicuramente lo risceglierò nel caso dovessi visitare di nuovo la capitale.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Mrs. Salzano, Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


76%

De: Anonyme07.11.22

Eigentlich recht gut - nicht nachvollziehen kann ich, warum man das Frühstück selbst abdecken muss
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Lieber Gast, toll, dass die überwiegend positiven Eindrücke Ihres Aufenthaltes, Ihre Bewertung so gut ausfielen ließen. Wir sind froh, dass Sie sich in unserem Hause insgesamt wohl gefühlt haben und unsere Vorzüge wertschätzten. Schon heute hoffen wir auf ein baldiges Wiedersehen, um Sie dann vollständig von unserem hohen Standard in allen Bereichen überzeugen zu können. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


96%

De: Liat07.11.22

the hotel is great - clean and near all the sites in Budapest. The hotel services were very good.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Dear Liat, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


96%

De: Larry E S.07.11.22

Fantastic value for the money. Perfect location. Seconds from Saint Stephens Basilica, dozens of restaurants within a 5 minute walk. Tram stop about a 10 minute walk. Very pleasant staff.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Mr. Smith, We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


100%

De: Anonyme06.11.22

Excellente.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us. Warmest regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


96%

De: Quincy F.06.11.22

Overall great experience. Great location, clean, comfortable room. We loved the balcony!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
Dear Mr. Ford, Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


100%

De: Butka M.06.11.22

Nagyon kellemes szálloda a belváros szívében, tiszta, kényelmes, modern szobákkal, nagyszerű személyzettel.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Mrs. Butka, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


90%

De: Anonyme06.11.22

Sehr modern, gute Lage, sehr gutes Frühstück, alles in allem auf jeden Fall weiter zu empfehlen
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Lieber Gast, wir danken Ihnen für Ihre tolle Bewertung und sind froh, dass wir Sie mit hohem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem Hause willkommen heißen, um Ihnen einen weiteren gelungenen Aufenthalt zu ermöglichen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


76%

De: Giorgio06.11.22

Hotel ottimo ci ritornerei grazie.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Giorgio, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


43%

De: Almudena06.11.22

Limpieza deficiente, la gente de la recepción poco agradable. El hotel no tiene bistró
  • Chambre
    40 / 100
  • Propreté
    20 / 100
  • Service
    40 / 100
  • Liens de transport
    60 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    60 / 100
Dear Almudena, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


100%

De: Danilo R.04.11.22

Super Preis-/Leistungsverhältnis. Sehr zentral gelegenes Hotel - alle Sehenswürdigkeit fußläufig erreichbar
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Lieber Danilo, herzlichen Dank für Ihren kürzlichen Aufenthalt und für Ihre Mühe, diesen so fantastisch zu bewerten. Wir sind begeistert, dass Ihnen die Annehmlichkeiten unseres Hauses so gut gefallen haben und Sie eine wunderbare Zeit in schönem Ambiente verbrachten. Hoffentlich dürfen wir Sie schon bald wieder einmal als unseren geschätzten Gast willkommen heißen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

04.11.22


Notre indice de satisfaction client
90%

Basé sur 3021 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance90%
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