Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2077 évaluations

Nos dernières notations:
1674 évaluations, afficher
341 évaluations, afficher
41 évaluations, afficher
18 évaluations, afficher
3 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


66%

De: Norbert27.11.24

  • Chambre
    60 / 100
  • Propreté
    40 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Localisation
    80 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Lieber Norbert, vielen Dank für die gute Bewertung Ihres Aufenthaltes in unserem Hause. Wie schön, dass die meisten unserer Annehmlichkeiten überzeugen konnten und Sie sich bei uns wohl fühlten. Damit wir Sie vollständig von unseren tollen Vorzügen überzeugen können, hoffen wir auf ein Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

27.11.24


68%

De: Anonyme05.11.24

  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Localisation
    60 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    20 / 100
Dear Guest, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.11.24


80%

De: No22.10.24

We havent tried it
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    40 / 100
  • Localisation
    80 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear No, Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Nevertheless, we are very sorry that we could not completely inspire you. Your suggestion about our Breakfast for which we thank you, we have listed and like to address this in the next planning. We hope to welcome you back soon and provide you with a better experience. Warm regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

22.10.24


63%

De: Anonyme22.10.24

  • Chambre
    40 / 100
  • Propreté
    40 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Localisation
    60 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Lieber Gast, wir bedanken uns vielmals für Ihre Mühe, unser H2 Hotel noch direkt vor Ort zu bewerten. Gleichzeitig tut es uns sehr leid zu lesen, dass Ihnen Ihr Zimmer nicht gefallen hat und es bei der Sauberkeit im Bad Grund zur Beanstandung gegeben hat. Dass sollte natürlich nicht passieren und wird umgehen mit unserem Team besprochen. Dass wir Ihr Feedback ernst nehmen, sollten Sie unbedingt bei Ihrem nächsten Budapest - Besuch kontrollieren ;) Wir hoffen auf eine zweite Chance, Sie bei uns zu empfangen und wünschen Ihnen bis dahin alles Gute. Herzliche Grüße, Ihr Team von den H-Hotels Nicole Krötz - Online Reputation Manager

22.10.24


66%

De: Linda17.10.24

Unfreundlich.
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    20 / 100
  • Petit-déjeuner
    100 / 100
  • Localisation
    80 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Liebe Linda, wir danken Ihnen für Ihren Aufenthalt, sowie für Ihre Mühe, ein konstruktives Feedback abzugeben, denn dieses bildet die Grundlage für unsere internen Optimierungsprozesse. Mit Bedauern müssen wir feststellen, dass Ihre Erwartungen an unser Team, in Bezug auf gastorientiertes und freundliches Serviceverhalten, nicht erfüllt wurden. Hierfür möchten wir uns aufrichtig entschuldigen, denn dies entspricht keinesfalls unserem Standard und Anspruch an uns selbst. Mit unserer herzlichen Gastfreundschaft konnten wir stets punkten, daher bedauern wir Ihre Anmerkungen um so mehr und werden umgehend ein klärendes Gespräch mit unseren Kollegen führen. Hoffentlich geben Sie uns eine zweite Chance Ihre Meinung zu ändern und besuchen uns eines Tages erneut. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

17.10.24


65%

De: Anonyme13.10.24

Battre service, battre bemotande och mer engagerad personal i frukostmatsalen. Receptionspersonalen var mycket trevliga och hjalpsamma
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    40 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    40 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.10.24


73%

De: Afeef30.09.24

I would say its okay, room was clean breakfast was good. Altough i think the room must have a fridge and a closet.
  • Chambre
    40 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    100 / 100
  • Localisation
    60 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Afeef, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.09.24


66%

De: Anonyme24.09.24

Slow check in
  • Chambre
    60 / 100
  • Propreté
    60 / 100
  • Service
    40 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.09.24


80%

De: Anonyme10.09.24

L'hotel mi é piaciuto molto, anche la camera eccetto i piccoli accorgimenti mancanti citati. Posizione ottima.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    60 / 100
  • Localisation
    80 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    40 / 100
Dear Guest, Many thanks for sharing your amazing rating. How lovely to know that you gained such fantastic impressions while staying at our modern hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.09.24


73%

De: Anonyme08.09.24

Posizione comoda per visitare la cittá, ma in camera servirebbe un armadio e nel bagno con wc un porta asciugamani.
  • Chambre
    40 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Localisation
    100 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.09.24


76%

De: Anonyme04.09.24

Its good but it can be better
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Localisation
    100 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    40 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance in Budapest and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.09.24


76%

De: Thea01.09.24

The placement of the hotel is the best thing, and the room is overall Nice but some incovenience with the twin for Two people wanting some privacy in the shower and when sleeping that was the Main thing for us. And then there was the very hard beds and super thin pillows. Also, for the rooms being «sound isolated» we heard pretty clearly our neighbours TV on till 2am and people in the hallway. Breakfast: didn’t eat it, nothing to put on the bread other than cheese, suprising and dissappointing. Went out instead. Other smaller notes: - Should be an extra rack to put an extra luggage (foldable Kind) for a twin room.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Thea, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

01.09.24


80%

De: Anónimo28.08.24

Bien, echaba en falta un nevera.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.08.24


80%

De: Andres S.26.08.24

En general el hotel 🏨 limpio, el desayuno muy bueno aunque siempre lo mismo falta variedad en los huevos, solo ofrecen revueltos y cocinados habiendo una gran diversidad de opciones! El aire de la habitación No funciono, el calor fue fuerte y no entiendo por que este hotel no ofrece ni hielo 🧊 ni agua 💧 a libre disposición de los huéspedes, maximo con el calor que hacia en bidapest estos dias de Agosto
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Andres, Good to know that you overall enjoyed staying at our H2 Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance in best central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.08.24


76%

De: Anonyme25.08.24

Buon rapporto qualità.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Guest, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


80%

De: Anonyme25.08.24

Buono
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


70%

De: Anonyme25.08.24

This hotel is really well located and all in all a satisfactory choice for our family, even though the family room was more hostel like style with very difficult ladders and a toilet room without possibility to deposit a handkerchief - were we expected to go to the other bathroom with wet hands??. However: First impression was: Waiting 45min from entering the hotel until getting to our rooms. There was a queue of 10 people and only 1 receptionist, apparently unable to get a second one. People in front of me were complaining about rooms not being tiedied up for two days or ordering food that took much longer than confirmed - and none of them was offered compensation which I think was really shabby. Lift was always crowded and you had to wait several minutes. You needed a card for the lift - we had two for four people... Surprised to see a sign in the lift indicating that you had to expect waiting times for breakfast. Breakfast: Too few service people: Took half an hour until someone came to get the second coffee machine working. Tables were not tiedied up wet. Service people and receptionists were friendly and they cannot be blamed for the hotel faults - the management should just hire more people.
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 70% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


66%

De: Anonyme23.08.24

Bien
  • Chambre
    80 / 100
  • Propreté
    40 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    20 / 100
Dear Guest, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.08.24


63%

De: Anonyme23.08.24

Bien pero hace mucho calor
  • Chambre
    80 / 100
  • Propreté
    40 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    20 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.08.24


76%

De: Anonyme22.08.24

Alles prima, Frühstück etwas chaotisch Gäste nehmen sehr viel Speisen mit, das sollte besser überwacht werden Ansonsten gerne wieder
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Lieber Gast, wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

22.08.24


Notre indice de satisfaction client
89%

Basé sur 2077 avis

Certificat de
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance89%
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