Recensione: H2 Hotel Budapest
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest
Valutazione complessiva di 1980 recensioni
Dichiarazioni degli ospiti:
„Personale molto cordiale” hanno detto 802 ospiti
„Camere molto piacevoli” hanno detto 805 ospiti
„Colazione molto ricca” hanno detto 679 ospiti
„Posizione ideale” hanno detto 816 ospiti
„Prezzo perfetto” hanno detto 801 ospiti
68%
Room ok staff not helpful couldnt care attitude breakfast diappointment no butter for five days very Poór
- Camera80 / 100
- Pulizia80 / 100
- Servizio40 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Wifi / WLAN40 / 100
Dear guest,
Thanks for staying with us and for sharing your experiences. Regarding your 68% rating we are glad that you overall enjoyed being our guest and that you acknowledged our conveniences. However we want to apologize for our colleagues who did not meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior is not part of our usual norm and that our entire team generally is appreciated for their kindness. To make sure it stays that way we will hold an appropriate consultation with our staff. Furthermore we are sorry for the lack of butter due to supply bottleneck. Hopefully you will give us another chance to prove our common warm hospitality during a future visit.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
23.04.25
70%
Very good
- Camera80 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
- Posizione80 / 100
- Prezzo60 / 100
Dear guest,
We are thankful for your efforts to share a kind review which confirms the positive impressions of your recent stay. Next time we would like to fully convince you of our great advantages as well as excellent hospitality and hope to meet again.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
22.04.25
96%
Great hotel. Very good value and perfect location.
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear guest,
Thanks a million for choosing our hotel for your recent trip to Budapest. We are thrilled that the positive impressions of your stay experiences made you leave us such a lovely review. Please come back soon and let us enable your next visit just as delightful.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
21.04.25
100%
Super!
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear guest,
Thanks a million for choosing our hotel for your recent trip to Budapest. We are delighted that you had such a fantastic time with us and that your positive impressions made you post this brilliant review. Please recommend us to your friends and come back soon for another pleasant stay.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
21.04.25
96%
Soggiorno ottimo, molto piacevole.
Struttura posizionata in ottima posizione ben collegata dai mezzi
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear Matteo,
We appreciate your kind review confirming the positive impressions of your recent stay at our H2 Hotel. It always is a pleasure to receive nice and constructive feedbacks like yours which we can share with our dedicated team. Surely your comment will serve as an encouragement to all of us as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
21.04.25
100%
Very satisfied , !
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Posizione100 / 100
- Prezzo100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thanks a million for sharing beautiful feedback of your recent stay at our H2 Hotel. We are delighted that our modern comfort and great service features met your prospects just as much as our warm hospitality. Please come back again someday and re-experience another wonderful time with us in the heart of Budapest.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
21.04.25
100%
It was very pleasant stay. Very convenient to hace an early breakfast so we can start our tour.
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear Erez,
Many thanks for posting a fantastic review. It shows that our comfort and daily efforts were appreciated, which made your stay delightful. Please recommend us to your friends and re-experience our warm hospitality during a future visit.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
21.04.25
100%
Very nice and personal 👌 👏
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear Tania,
Thanks a million for sharing a lovely review of your recent stay at our modern city hotel. We are delighted about your praising words and grateful for letting us know that you enjoyed your vacations. Please come back again someday to re-experience our warm hospitality and super conveniences.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
20.04.25
83%
Muy buena lo mejor la ubicación hacía mucho calor en la habitación no funciona el aire acondicionado pero para lo poco q estuvimos pasamos calor
- Camera100 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
- Posizione100 / 100
- Prezzo80 / 100
Dear guest,
Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our comfort as well as conveniences part of your positive experiences. Please rest assured that your meaningful notes which we apologize for also are appreciated and will be discussed with our responible colleagues. During a future visit we would like to fully convince you of our excellent hospitality and look forward to meet again.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
19.04.25
80%
Molto soddisfacente, l'albergo è centrale, confortevole e ben servito, la colazione è abbondante e varia.
- Camera100 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Colazione100 / 100
- Posizione60 / 100
- Prezzo80 / 100
Dear guest,
Thanks a lot for sharing your kind online review. It was our pleasure to have enabled your stay comfortable and overall enjoyable. Next time we would like to fully win you with our super advantages and hope to meet again someday.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
19.04.25
90%
Good, if I Go back to Budapest, I will decide again for H2.
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione60 / 100
- Wifi / WLAN100 / 100
- Posizione100 / 100
- Prezzo80 / 100
Dear Mr. Einberger,
Thanks a lot for posting a super review of your recent visit to our H2 Hotel. We are happy about your kind words confirming your appreciation for our conveniences and daily efforts which made your time delightful. Please visit us again someday for another pleasant stay.
Best wishes,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
19.04.25
100%
Personnel aimable et à l'écoute, belle chambre, petit-déjeuner de qualité, excellent emplacement de l' hôtel.
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear guest,
How lovely to see the fantastic review of your recent stay at our H2 Hotel. We are grateful for your praising words and delighted to know that our conveniences as well as our warm hospitality met your prospects. Please come back soon for another pleasant time with us in nice atmosphere and convenient location.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
19.04.25
60%
- Camera80 / 100
- Pulizia40 / 100
- Servizio80 / 100
- Colazione20 / 100
- Ristorante40 / 100
- Posizione100 / 100
- Prezzo60 / 100
- Wifi / WLAN80 / 100
Dear guest
Thank you for your recent stay at our hotel. Regarding to your given 60% we are glad that your positive impressions prevailed. However we regret that not everything met your expectations. To help improving ourselves we would have liked to know how we can enhance our efforts in your opinion to enable more enjoyable experiences. Hopefully you will give us another opportunity to convince you of our excellent hospitality in every aspect during a future visit.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
18.04.25
68%
Soggiorno rilassante, ottima colazione con tante scelte...si potrebbe migliorare il caffè e la cordialità dello staff
- Camera80 / 100
- Pulizia60 / 100
- Servizio40 / 100
- Colazione80 / 100
- Ristorante60 / 100
- Posizione100 / 100
- Prezzo60 / 100
Dear Graziella,
Thank you for staying with us and for bringing your impressions to our attention. Regarding to your 69% rating we are glad that you overall enjoyed your time with us even though to our regrets not everything met your expectations. Please accept our apologies for the inconveniences caused and rest assured that we will discuss your meaningful notes with our colleagues in charge. During a future visit we would like to improve your impressions and hope to meet again someday.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
18.04.25
86%
Good
- Camera80 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
- Posizione100 / 100
- Prezzo80 / 100
Dear Johan,
Many thanks for leaving us and our future guests a nice review. We are happy about your kind words confirming the positive impressions of your comfortable and pleasant stay at our hotel. Hopefully we can welcome you back again someday for another enjoyable time.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
17.04.25
100%
Situación excepcional a 5 minutos de todas las atracciones turísticas. Personal muy amable
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear guest,
Thanks a million for leaving us and our future guests such an awesome review. We couldn't be happier about your lovely words confirming the delightful impressions of your stay at our H2 Hotel and we can’t wait to meet again someday for another great time in super central location.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
17.04.25
70%
Ok
- Camera60 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Colazione40 / 100
- Wifi / WLAN100 / 100
- Posizione100 / 100
- Prezzo60 / 100
Dear guest,
Thank you for staying with us at the H2 Hotel Budapest. Although you overall enjoyed your time with us we regret that not everything was up to your expectations and our standard. Mentioned circumstances are not indicative of the service level we strive to achieve, and we have forwarded your meaningful feedback to our colleagues from the housekeeping as well as breakfast. We would like for you to stay with us again, so we can assure you that we have taken your valuable comments on board.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
17.04.25
80%
Ho scelto questa struttura in base alle ottime recensioni dei clienti, purtroppo ho dovuto annullare la prenotazione per gravi problemi di salute di un familiare -documentati sotto il profilo medico - pur avendo acquistato prenotazione non rimborsabile ho chiesto “collaborazione” alla struttura magari con voucher da utilizzare in futuro. La struttura si è dimostrata inflessibile e per nulla collaborativa addebitandomi la cancellazione al costo totale della prenotazione senza nemmeno provare a valutare le ragioni della richiesta di cancellazione.
Visiterò sicuramente Budapest quando possibile ma sceglierò altra struttura!
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Posizione80 / 100
- Prezzo80 / 100
Dear Filippo,
Thank you for your recent stay and constructive feedback. We are very sorry for your uncomely experiences and we do understand your frustration about it. However, we also kindly ask you to see our point of view. We have to follow our booking rules and therefore can't reverse prepaid or non-cancellable reservations. Please be aware that you always have the possibility to choose between different rates with variable conditions. You can either book the flexible rate which allows you to cancel until 6pm on the day of arrival (except for special occasions like exhibitions or events in Berlin) or the cheaper non flexible one with no cancelation possibility at all. Therefore it is your choice to secure yourself from unpredictable incidents. We sincerely hope you can comprehend our sight and despite the negative impressions stay with us again sometime.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
17.04.25
100%
If going back to Budapest center I would stay here again
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Posizione100 / 100
- Prezzo100 / 100
Dear guest,
Thanks a million for posting a fabulous review of your recent visit to our H2 Hotel. We are delighted about your beautiful feedback confirming that you enjoyed a pleasant time and experienced an attentive service throughout. We can't wait to welcome you back again someday for another great stay.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
16.04.25
93%
- Camera80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione80 / 100
- Posizione100 / 100
- Prezzo100 / 100
- Wifi / WLAN100 / 100
Liebe Beatrice,
haben Sie vielen Dank für die super Bewertung Ihres Aufenthaltes. Wie schön, dass Ihnen unser modernes Haus und dessen tolle Annehmlichkeiten so gut gefallen haben. Gern möchten wir Ihren nächsten Besuch sogar noch erholsamer gestalten und würden uns über ein Wiedersehen sehr freuen.
Herzliche Grüße,
Ihr Team der H-Hotels
Linda Prutz - Online Reputation Manager
16.04.25
Il nostro Indice di Customer Satisfaction
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- Recensioni di ospiti reali senza manipolazioni
Valutazione media