Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 2040 recensioni

Le nostre ultime valutazioni:
1642 recensioni, mostra
336 recensioni, mostra
41 recensioni, mostra
18 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Prezzo

Colazione

Ristorante


70%

Da: anonimo07.12.24

  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    40 / 100
  • Posizione
    60 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

07.12.24


66%

Da: Norbert27.11.24

  • Camera
    60 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Norbert, vielen Dank für die gute Bewertung Ihres Aufenthaltes in unserem Hause. Wie schön, dass die meisten unserer Annehmlichkeiten überzeugen konnten und Sie sich bei uns wohl fühlten. Damit wir Sie vollständig von unseren tollen Vorzügen überzeugen können, hoffen wir auf ein Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

27.11.24


68%

Da: anonimo05.11.24

  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Posizione
    60 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.11.24


80%

Da: No22.10.24

We havent tried it
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Colazione
    40 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear No, Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Nevertheless, we are very sorry that we could not completely inspire you. Your suggestion about our Breakfast for which we thank you, we have listed and like to address this in the next planning. We hope to welcome you back soon and provide you with a better experience. Warm regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

22.10.24


63%

Da: anonimo22.10.24

  • Camera
    40 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Posizione
    60 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir bedanken uns vielmals für Ihre Mühe, unser H2 Hotel noch direkt vor Ort zu bewerten. Gleichzeitig tut es uns sehr leid zu lesen, dass Ihnen Ihr Zimmer nicht gefallen hat und es bei der Sauberkeit im Bad Grund zur Beanstandung gegeben hat. Dass sollte natürlich nicht passieren und wird umgehen mit unserem Team besprochen. Dass wir Ihr Feedback ernst nehmen, sollten Sie unbedingt bei Ihrem nächsten Budapest - Besuch kontrollieren ;) Wir hoffen auf eine zweite Chance, Sie bei uns zu empfangen und wünschen Ihnen bis dahin alles Gute. Herzliche Grüße, Ihr Team von den H-Hotels Nicole Krötz - Online Reputation Manager

22.10.24


66%

Da: Linda17.10.24

Unfreundlich.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    20 / 100
  • Colazione
    100 / 100
  • Posizione
    80 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Liebe Linda, wir danken Ihnen für Ihren Aufenthalt, sowie für Ihre Mühe, ein konstruktives Feedback abzugeben, denn dieses bildet die Grundlage für unsere internen Optimierungsprozesse. Mit Bedauern müssen wir feststellen, dass Ihre Erwartungen an unser Team, in Bezug auf gastorientiertes und freundliches Serviceverhalten, nicht erfüllt wurden. Hierfür möchten wir uns aufrichtig entschuldigen, denn dies entspricht keinesfalls unserem Standard und Anspruch an uns selbst. Mit unserer herzlichen Gastfreundschaft konnten wir stets punkten, daher bedauern wir Ihre Anmerkungen um so mehr und werden umgehend ein klärendes Gespräch mit unseren Kollegen führen. Hoffentlich geben Sie uns eine zweite Chance Ihre Meinung zu ändern und besuchen uns eines Tages erneut. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

17.10.24


65%

Da: anonimo13.10.24

Battre service, battre bemotande och mer engagerad personal i frukostmatsalen. Receptionspersonalen var mycket trevliga och hjalpsamma
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Ristorante
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.10.24


73%

Da: Afeef30.09.24

I would say its okay, room was clean breakfast was good. Altough i think the room must have a fridge and a closet.
  • Camera
    40 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Colazione
    100 / 100
  • Posizione
    60 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Afeef, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.09.24


66%

Da: anonimo24.09.24

Slow check in
  • Camera
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.09.24


80%

Da: anonimo10.09.24

L'hotel mi é piaciuto molto, anche la camera eccetto i piccoli accorgimenti mancanti citati. Posizione ottima.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Colazione
    60 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Many thanks for sharing your amazing rating. How lovely to know that you gained such fantastic impressions while staying at our modern hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.09.24


73%

Da: anonimo08.09.24

Posizione comoda per visitare la cittá, ma in camera servirebbe un armadio e nel bagno con wc un porta asciugamani.
  • Camera
    40 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Colazione
    80 / 100
  • Posizione
    100 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.09.24


76%

Da: anonimo04.09.24

Its good but it can be better
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    60 / 100
  • Posizione
    100 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance in Budapest and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.09.24


76%

Da: Thea01.09.24

The placement of the hotel is the best thing, and the room is overall Nice but some incovenience with the twin for Two people wanting some privacy in the shower and when sleeping that was the Main thing for us. And then there was the very hard beds and super thin pillows. Also, for the rooms being «sound isolated» we heard pretty clearly our neighbours TV on till 2am and people in the hallway. Breakfast: didn’t eat it, nothing to put on the bread other than cheese, suprising and dissappointing. Went out instead. Other smaller notes: - Should be an extra rack to put an extra luggage (foldable Kind) for a twin room.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Thea, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

01.09.24


80%

Da: Anónimo28.08.24

Bien, echaba en falta un nevera.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.08.24


80%

Da: Andres S.26.08.24

En general el hotel 🏨 limpio, el desayuno muy bueno aunque siempre lo mismo falta variedad en los huevos, solo ofrecen revueltos y cocinados habiendo una gran diversidad de opciones! El aire de la habitación No funciono, el calor fue fuerte y no entiendo por que este hotel no ofrece ni hielo 🧊 ni agua 💧 a libre disposición de los huéspedes, maximo con el calor que hacia en bidapest estos dias de Agosto
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    60 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Andres, Good to know that you overall enjoyed staying at our H2 Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance in best central location. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.08.24


76%

Da: anonimo25.08.24

Buon rapporto qualità.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


80%

Da: anonimo25.08.24

Buono
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


70%

Da: anonimo25.08.24

This hotel is really well located and all in all a satisfactory choice for our family, even though the family room was more hostel like style with very difficult ladders and a toilet room without possibility to deposit a handkerchief - were we expected to go to the other bathroom with wet hands??. However: First impression was: Waiting 45min from entering the hotel until getting to our rooms. There was a queue of 10 people and only 1 receptionist, apparently unable to get a second one. People in front of me were complaining about rooms not being tiedied up for two days or ordering food that took much longer than confirmed - and none of them was offered compensation which I think was really shabby. Lift was always crowded and you had to wait several minutes. You needed a card for the lift - we had two for four people... Surprised to see a sign in the lift indicating that you had to expect waiting times for breakfast. Breakfast: Too few service people: Took half an hour until someone came to get the second coffee machine working. Tables were not tiedied up wet. Service people and receptionists were friendly and they cannot be blamed for the hotel faults - the management should just hire more people.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 70% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.08.24


66%

Da: anonimo23.08.24

Bien
  • Camera
    80 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    60 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.08.24


63%

Da: anonimo23.08.24

Bien pero hace mucho calor
  • Camera
    80 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    40 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.08.24


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2040 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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