Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

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Valutazione complessiva di 1753 recensioni

Le nostre ultime valutazioni:

1390 recensioni, mostra
302 recensioni, mostra
43 recensioni, mostra
16 recensioni, mostra
2 recensioni, mostra

Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Prezzo

Colazione

Ristorante


71%

Da: Per S.28.09.25

Good
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    40 / 100
  • Colazione
    60 / 100
  • Ristorante
    40 / 100
  • Wifi / WLAN
    80 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
Dear Per, We appreciate your revealing feedback which reflects the experiences of your visit to our H2 Hotel. Good to know that your positive impressions prevailed and that your stay was overall enjoyable. However, we regret that specified circumstances clouded your impressions a lot and we assure you to discuss your meaningful notes with our responsible colleagues from the reception as well as breakfast. Next time we would like to convince you of our great facilities and super service features in every way. To do so we hope for another opportunity to be your host in Budapest. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.09.25


76%

Da: Scholz, W.26.09.25

Gepflegt Große Auswahl Alle Wünsche erfüllt bekommen Großes Lob an David, er hat uns sehr geholfen
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
Liebe Frau Scholz, vielen Dank, dass Sie nach Ihrer Heimkehr an uns gedacht haben und Ihren Aufenthalt mit guten 77% bewerteten. Ihr freundliches Feedback, welches Ihre positiven Eindrücke widerspiegelt, wissen wir ebenfalls zu schätzen und hoffen auf ein Wiedersehen, wo wir Sie noch mehr begeistern möchten. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

26.09.25


73%

Da: anonimo22.09.25

It's a shame that the reception service isn't sufficient, 1 person when there are a lot of people is not normal.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    40 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
Dear guest, Thank you for your review. Regarding your 73% rating we are glad that you overall enjoyed your stay with us. However, we regret your uncomely experiences at our front desk and apologize for the waiting time. Please rest assured that generally our reception is well staffed and that it was an exception on that particular day. We hope to meet again someday and improve your impressions. Until then we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

22.09.25


63%

Da: Andre C.19.09.25

Good location but serious lack of comfort.
  • Camera
    20 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    60 / 100
  • Posizione
    80 / 100
  • Prezzo
    40 / 100
Dear Andre, Thank you for your review. We are glad that our super central location met your expectations. However, we regret that our modern rooms and their amenities did not meet your expectations. Kindly be aware though that our H2 is a budget hotel which is designed in a minimalist industrial style and does not offer all the advantages you would expect from a 4* or 5* hotel. Besides, a detailed description of our rooms including pictures can be found on our homepage and other online booking portals. If you prefer the charm of a traditional hotel with different ambiences and additional amenities, we would like to recommend our H4, H+ or Hyperion Hotel for trips to other countries. Hopefully we can welcome you back again at one of our other H-Hotels. Until then, we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

19.09.25


76%

Da: Anders A.15.09.25

Pretty good but was surprised ower the small room. Have stayed at H2 before having a bigger room for less money
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    60 / 100
Dear guest, Thank you for your good rating and kind feedback. We are happy that you enjoyed your stay at our modern hotel in central location even though to our regrets the size of your room did not quite meet your expectations. Still, we hope to meet again someday and fully win you with our great conveniences. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.09.25


80%

Da: anonimo12.09.25

Pleasant
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
Dear guest, Thank you for sharing the positive impressions of your recent stay at our hotel. We appreciate your kind words, and we are glad that your time with us was enjoyable. Please come back someday and convince yourself of our excellent hospitality in every way. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

12.09.25


80%

Da: anonimo11.09.25

  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, thanks for giving your recent stay experiences at our hotel a good 80% rating. We are glad to have satisfied your expectations in most ways and enabled your time pleasant overall. Hopefully we can welcome you back again someday to fully convince you of our great hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

11.09.25


73%

Da: anonimo08.09.25

Das Hotel ist eigentlich schön an der Sauberkeit müsste man aber arbeiten
  • Camera
    60 / 100
  • Pulizia
    40 / 100
  • Servizio
    100 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    60 / 100
Lieber Gast, vielen Dank für Ihre Zeit, uns hinsichtlich Ihrer Aufenthaltserfahrungen bewertet zu haben. Wie schön, dass unser zentraler Standort überzeugte und Sie sich auch sonst wohl fühlten. Die mangelnde Sauberkeit in Ihrem Zimmer bedauern wir hingegen sehr und entschuldigen uns aufrichtig für die unschönen Umstände. Bitte seien Sie versichert, dass dies keinesfalls unserem Niveau oder Anspruch an uns selbst gleichkommt und wir Ihre Anmerkungen umgehend mit unserem Team vom Housekeeping besprechen werden. Gästeorientierte Serviceleistungen, sowie einwandfreie Hygiene haben in unserem Hause höchste Priorität und werden von unseren Gästen üblicherweise auch sehr geschätzt. Es wäre super, wenn wir von Ihnen eine weitere Gelegenheit bekämen, Sie von unserer herkömmlichen Reinheit in allen Bereichen zu überzeugen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

08.09.25


70%

Da: Ferrari08.09.25

Good, but still waiting for the receipt. It is not the first time that the system doesn't work!
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Colazione
    40 / 100
  • Posizione
    100 / 100
  • Prezzo
    60 / 100
Dear Ferrari, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your experiences. Good to know that you enjoyed your time with us and appreciated our amenities. However, we regret that you still did not get your invoice. Please rest assured that we will send it to you as soon as the technical issue has been solved. During a future visit we would like to fully convince you of our great quality level and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.09.25


73%

Da: Beatrice T.05.09.25

Fit for the occasion well.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
Dear Beatrice, We appreciate your revealing feedback which reflects the experiences of your visit to our H2 Hotel. Good to know that your positive impressions prevailed and that your stay was overall enjoyable. We are sorry though that specified circumstances clouded your impressions a lot and we assure you to discuss your meaningful notes with our responsible colleagues. Next time we would like to convince you of our great facilities and super service features in every way. To do so we hope for another opportunity to be your host in Budapest. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

05.09.25


80%

Da: Anat & Abraham B.05.09.25

It was nice but has some improvements to make
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Colazione
    60 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
Dear Anat & Abraham, We appreciate your 80% rating just as much as your meaningful notes regarding our breakfast selection and housekeeping service. Please accept our apologies for the lack of cleanliness in your room and rest assured that we will discuss the matter with our responsible colleagues. Good to know that otherwise your stay with us was overall enjoyable. During a future visit we would like to fully win you with our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

05.09.25


80%

Da: Daniel G.04.09.25

Very good.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
Dear Daniel Giha, We thank you very much for your positive review and are pleased that you were satisfied with your stay, our rooms, the central location, and our service. Your appreciation motivates our team to continue providing a pleasant stay for our guests and we look forward to welcoming you back to our hotel at a future opportunity. Best regards, Your H-Hotels Team, Chiara Morano – Online Reputation Manager

04.09.25


73%

Da: anonimo04.09.25

Everything is fine with me.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    60 / 100
Dear Guest, Thank you for your review and for sharing your impressions of your recent stay with us. We are pleased that you were overall satisfied and particularly appreciated the cleanliness and central location. We regret that technical difficulties prevented us from providing you with the bill directly upon your departure. Your feedback shows us how important a smooth checkout process and a complete service are to our guests. Please be assured that your concern regarding the bill is being taken very seriously by our team. We hope that we can provide you with a consistently pleasant experience during your future stay. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.09.25


63%

Da: anonimo04.09.25

Room was not very nice. AC did NOT work at all. It was quite hot. When I told the reception, they could have cared less about it.
  • Camera
    40 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    60 / 100
  • Posizione
    100 / 100
  • Prezzo
    40 / 100
Dear Guest, Thank you for taking the time to share your impressions with us. We are very sorry to hear that your expectations regarding the room, and especially the air conditioning, were not met, and that you felt uncomfortable as a result. We also regret that you felt inadequately looked after at reception. This certainly does not meet our standards, as your well-being is always our top priority. We take your comments regarding missing amenities and the limited TV options seriously and use them to further improve our services. It's nice to read that our central location and the cleanliness of the hotel were impressive. We thank you for your honest feedback and hope you will give us another chance at a later date. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.09.25


76%

Da: anonimo29.08.25

Overall good, but small things like an extra shelf at the room or breakfast would make me reconsider staying there again.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
Dear guest, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our modern comfort as well as conveniences part of your positive experiences. Please rest assured that your meaningful notes also are appreciated and will be considered. During a future visit we would like to fully convince you of our excellent hospitality and look forward to meet again. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

29.08.25


76%

Da: anonimo27.08.25

Wenn kreditkarte als gebühr gebraucht wird, informieren bitte die Gäste. Nicht alle haben kreditkarte.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    60 / 100
  • Posizione
    100 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie die daraus resultierende Bewertung, möchten wir Ihnen danken. Schön, dass Sie bei uns eine angenehme Zeit verbrachten und überwiegend positive Erfahrungen machten. Ihren Hinweis nehmen wir uns zu Herzen und fänden es super, wenn Sie uns eines Tages erneut besuchen würden, damit wir Sie vollständig von unserem tollen Qualitätsniveau überzeugen können. Mit besten Grüßen aus Budapest, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

27.08.25


65%

Da: Uta S.27.08.25

Sehr schönes Hotel in super Lage. Der Hub hatte meistens zu, was sehr ärgerlich war. Die Tische waren abends teilweise noch dreckig vom Frühstück.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    40 / 100
  • Colazione
    60 / 100
  • Ristorante
    40 / 100
  • Wifi / WLAN
    60 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
Liebe Uta, wir danken Ihnen für Ihren Aufenthalt in unserem Budapester H2 Hotel und für das Feedback zu Ihren Erfahrungen. Wie schön, dass Ihnen unser modernes Haus im Herzen der Stadt an sich sehr gut gefiel. Für das aus betrieblichen Gründen an einigen Tagen geschlossene Bistro möchten wir uns hingegen aufrichtig entschuldigen. Wir versichern Ihnen, dass dies bei uns nicht die Norm ist werden wir hierzu selbstverständlich noch einmal mit unserem Management Rücksprache halten. Zudem haben wir Ihre Anmerkungen zum nicht zufriedenstellenden Frühstücksservice an unsere zuständigen Kollegen zu deren Berücksichtigung weitergeleitet. Auch hierfür bitten wir um Verzeihung und hoffen auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten. Bis dahin verbleiben wir mit freundlichen Grüßen, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

27.08.25


73%

Da: James D.22.08.25

  • Camera
    80 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Colazione
    60 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear James, Thank you for your efforts to review the experiences of your recent stay at our hotel. We are glad that your positive impressions prevailed and that your time was overall enjoyable although, to our regrets, not everything met your expectations. Please accept our apologies for mentioned inconveniences and rest assured that we will discuss your meaningful feedback with our responsible colleagues. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

22.08.25


80%

Da: Lee G.19.08.25

  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Posizione
    60 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Lee, thanks for giving your recent stay experiences at our hotel a good 80% rating. We are glad to have satisfied your expectations in most ways and enabled your time pleasant overall. Hopefully we can welcome you back again someday to fully convince you of our great hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

19.08.25


80%

Da: anonimo19.08.25

  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    60 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great advantages in every aspect. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

19.08.25


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 1753 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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