Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 1913 evaluations

Our latest ratings:
1527 evaluations, show
319 evaluations, show
48 evaluations, show
18 evaluations, show
1 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


96%

From: anonymous08.06.25

Mein seniorenclub 8 person bis 12 person planen 2026 juni reise in budapest hotel h2
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Lieber Gast, herzlichen Dank für die super Bewertung, resultierend aus Ihren positiven Aufenthaltserfahrungen. Wir sind begeistert, dass Sie sich bei uns so wohl fühlten und unsere Annehmlichkeiten wertschätzten. Schon heute freuen wir uns darauf, Sie und Ihren Seniorenclub im Juni nächsten Jahres erneut willkommen heißen zu dürfen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

08.06.25


93%

From: anonymous07.06.25

👍🏼👍🏼👍🏼
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Lieber Gast, herzlichen Dank für Ihre super Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie eine angenehme Zeit bei uns in schönem Ambiente verbringen konnten und wären begeistert, schon bald wieder einmal Ihr Gastgeber im Budapester City Center sein zu dürfen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

07.06.25


96%

From: anonymous06.06.25

Very good experience I recommend this hotel
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
Dear guest, Thanks a million for posting a fabulous review of your recent visit to our H2 Hotel. We are delighted about your beautiful feedback confirming that you enjoyed a pleasant time and experienced attentive service features. We can't wait to welcome you back again someday for another great stay. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

06.06.25


83%

From: anonymous05.06.25

My experience was almost perfect, except at the end, when I asked to call for a taxi and te receptionist call for a private transport. Conclusion: I paid more 5000 florins that I would pay by a normal taxi. I am disappointed with this lack of transparency in the service.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    60 / 100
Dear Guest, Thank you for taking the time to review your stay with us. We are delighted that you were so satisfied with many aspects of your stay – especially the room, location, and cleanliness. At the same time, we regret that you were dissatisfied at the end of your stay. We offer an airport transfer to our guests, depending on the number of guests this services provided either with an SUV (up.. to 4 passengers) or by a minibus (up to 8 people). The prices are clearly indicated at our reception desk SUV 16.000.-HUF/ drive to the airport and minibus 24.000.-HUF/drive to the airport. You have requested a taxi with our colleagues at the reception, and they offered you the services of our transfer partner (not taxi company, but person transfer). As you have accepted, they organised it accordingly. The taxi is not a fixed price but depends on the traffic, therefore it could have been more or less. We leave it up to our guests, if they wish to use the more personalised transfer services our partner offers, or to use a taxi. We are happy to organise both. We hope to welcome you back again and thank you again for your honest feedback. Best regards, Anita Vági-Sieber General Manager H2 Hotel Budapest

05.06.25


86%

From: Daniela03.06.25

Good
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    60 / 100
  • Location
    100 / 100
  • Price
    100 / 100
Dear Daniela, Thank you for taking the time to leave us such a positive review after your stay. We are delighted to hear that you appreciated our central location, cleanliness, and value for money, and that you had a pleasant stay. We hope to welcome you back in the future and ensure you have another comfortable stay with us. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

03.06.25


100%

From: anonymous03.06.25

It is very good thanks for everything again…
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for your fantastic review and the kind words about your stay at our hotel. We are delighted to read that you were completely satisfied and that both our service and comfort met your expectations. We hope to welcome you back soon and provide you with an equally pleasant stay. Best regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

03.06.25


100%

From: anonymous03.06.25

Excellent
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
Dear Guest, Thank you very much for your excellent review and the positive feedback on all aspects of your stay. We are delighted to see that you were completely satisfied with our room, the central location, the cleanliness, the service, and the value for money. Your praise motivates our entire team and confirms that we are on the right track to providing our guests with a pleasant stay. We hope to welcome you back soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

03.06.25


91%

From: anonymous03.06.25

Ein schönes Hotel. .Super gut gelegen. Tolles Personal, sehr freundlich.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Location
    100 / 100
  • Price
    100 / 100
Lieber Gast, herzlichen Dank für Ihre wunderbare Bewertung und die lobenden Worte zu unserem Hotel sowie dem freundlichen Team. Es ist für uns eine Freude zu lesen, dass Ihnen sowohl die zentrale Lage als auch der Service zugesagt haben. Besonders Ihre positive Einschätzung zu Sauberkeit und Preis-Leistungs-Verhältnis wissen wir sehr zu schätzen. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen angenehmen Aufenthalt zu bereiten. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

03.06.25


100%

From: Chatzi01.06.25

Amazing
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for giving your stay such an excellent review. We are delighted to know that you enjoyed our service, amenities, and cleanliness, and that you had a thoroughly enjoyable stay with us. We hope to welcome you back soon to ensure you have another wonderful stay in the heart of Budapest. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

01.06.25


33%

From: anonymous31.05.25

Not good
  • Room
    20 / 100
  • Cleanliness
    40 / 100
  • Service
    40 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    40 / 100
  • Location
    40 / 100
  • Price
    20 / 100
Dear Misheal Shinoda, Thank you for taking the time to share your impressions of your stay with us. We are very sorry to hear that your experience with our modern rooms, cleanliness, and service was so unsatisfactory and did not meet your expectations. We take your feedback very seriously and regret that we were unable to convince you of our quality standards. We will carefully evaluate your comments to explore possible improvements and provide a more pleasant hotel experience in the future. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

31.05.25


56%

From: anonymous31.05.25

The location was great, but unfortunately the service did not live up to expectations
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Breakfast
    20 / 100
  • Location
    100 / 100
  • Price
    40 / 100
Dear Anita Christensen, Thank you very much for sharing your experience with us and giving us the opportunity to further improve our service. We are pleased to hear that our central location and the cleanliness of the hotel met your expectations. We regret to note that the service at the reception clearly fell short of your expectations. The long wait due to understaffing is clearly not up to our standards, and we apologize for any inconvenience. Your feedback is extremely valuable to us and will be evaluated by the team to avoid similar situations in the future. We have also noted the lack of coffee or tea making facilities in the room. Our H2 concept deliberately includes a reduced range of additional services, but we will incorporate your comment into our further considerations to enhance guest comfort. We hope that you will give us another opportunity at a later date to impress you with our hospitality and improved service. Best regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

31.05.25


84%

From: Alex J.31.05.25

The staff were friendly and the location was desirable. My o ly complaints were the cleanliness of the room and having our room changed the last minute.
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear Alex Juhasz, Thank you, first of all, for choosing our hotel for your stay and for taking the time to describe your impressions in detail. We are very pleased to hear that the friendliness of our team and our central location, in particular, contributed positively to your visit. We would also like to thank you for the praise you gave to our reception staff – this is a great motivation for our entire team. We would like to take particular care of your comments regarding the cleanliness of the room and the last-minute room change. We regret that the cleaning during your stay did not meet your expectations and that the floors were not consistently maintained. We also understand how unpleasant a last-minute room change can be and apologize for any inconvenience. Your honest feedback helps us to further improve our processes and provide an even more pleasant stay for all guests. We hope that your positive impressions outweigh the negative ones and that we can fully impress you on a future occasion. Best regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

31.05.25


76%

From: anonymous30.05.25

Very convenient and practical, especially for parking. Would recommend it and stay there again.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear Guest, Thank you for taking the time to share your impressions of your stay with us. We are delighted to read that you found our parking garage particularly convenient and would recommend your stay to others. We particularly appreciate your praise for the cleanliness of our hotel and the convenient parking options, which helped you arrive in the city center in a relaxed manner. At the same time, we have carefully taken note of your comments regarding the annoying fan in the room and the slow checkout process. We hope you will give us the opportunity to welcome you again on a future trip to Budapest and to fully share your impressions. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

30.05.25


100%

From: anonymous28.05.25

I will recommand in totall this hotel for city trip so much
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
Dear guest, Thanks a million for sharing beautiful feedback of your recent stay at our H2 Hotel. We are delighted that our modern comfort and great service features met your prospects just as much as our warm hospitality. Please come back again someday and re-experience another wonderful time with us in the heart of Budapest. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.05.25


96%

From: Otmar28.05.25

In diesem Hotel stimmt alles! Sehr empfehlenswert!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Lieber Otmar, tausend Dank, dass Sie sich die Mühe gemacht haben, dieses wunderbare Feedback zu teilen. Wir sind glücklich, dass Sie sich in unserem Hause so wohl fühlten und unsere Annehmlichkeiten wertschätzten. Schon heute freuen wir uns auf ein Wiedersehen, um Sie mit tollem Service, sowie herzlicher Gastfreundschaft erneut zu begeistern. Beste Grüße aus Budapest, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

28.05.25


80%

From: anonymous27.05.25

Good.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, Thank you for letting us know that your stay at our city hotel was associated with overall positive impressions. We appreciate your good rating and to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


86%

From: Halder M.27.05.25

Insgesamt gut und dem Preis angemessen - von den erwähnten Punkten abgesehen.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Lieber Herr Halder, wir danken Ihnen für Ihren Aufenthalt und Ihre Zeit, eine tolle 87% Bewertung abzugeben. Wie schön, dass Sie überwiegend positive Eindrücke sammelten und sich in unserem H2 Hotel wohl fühlten, auch wenn nicht alles überzeugte. Ihre Anmerkungen werden wir zum Anlass nehmen, mit unseren Kollegen Rücksprache zu halten. Wir würden uns freuen, Sie bald wieder einmal als unseren geschätzten Gast willkommen heißen zu dürfen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


86%

From: Andy S.27.05.25

Overall, our stay was okay. However, I would suggest upgrading the pillows for more comfort. Also, the directions to the parking garage could be clearer, as the navigation system consistently leads to a different only one-way side street of the hotel.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear Andy, Many thanks for your nice review. Good to know that you had a pleasant stay with us and liked our conveniences. Your meaningful notes also are appreciated and will be considered. Hoping to meet again someday we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


64%

From: anonymous27.05.25

  • Room
    60 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for rating on your recent stay at our modern city hotel. Good to know that your positive impressions prevailed. However, we regret that obviously not everything met your expectations. To improve our service features and conveniences we would have liked to know what we can do better in your opinion to leave better impression. During a future visit we want to convince you of our great quality level and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


93%

From: anonymous27.05.25

I’d do it all over again
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, We are very grateful for your fantastic review. It was our pleasure to have satisfied your expectations of a wonderful stay and we could not be happier about your beautiful feedback. Please recommend us to your friends and come back someday for another delightful time at our modern city hotel in lively Budapest. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


Our Customer Satisfaction Index
89%

Based on 1913 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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