Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 2040 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
20%
No
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Location20 / 100
- Price20 / 100
- Wifi / WLAN20 / 100
Dear Ruben,
Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
10.08.23
20%
Zeer teleurgesteld dat mijn boeking niet een maand later kon nadat ik mij vergist had in de datum.dit vrijwel direct gemeld maar werd niets mee gedaan ,zeer slechte service
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Transport links20 / 100
- Price20 / 100
Dear Ted Macaij,
Thank you for your feedback. We deeply regret that our customer service wasn't to your satisfaction due to the described incident. Please be assured that we do everything we possibly can to please our guests requests and wishes but sometimes it's just not manageable. We kindly ask for your understanding that we have to follow the expedia booking rules and therefore can't cancel prepaid reservations that aren't cancelable. Please be aware that we always offer different rates with specified variable conditions which allows our guests to choose between cancelable and non cancelable rates. Of course we understand that sometimes things can come in between but for that reason you had the opportunity to book our best flexible rate. We sincerely hope you can comprehend our point of view and despite the negative experiences stay with us again sometime.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
16.03.23
20%
Worst place iv even been in
- Room20 / 100
- Cleanliness20 / 100
- Service20 / 100
- Transport links20 / 100
- Price20 / 100
Dear Guest,
Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.02.23
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