Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 1907 evaluations

Our latest ratings:
1522 evaluations, show
318 evaluations, show
48 evaluations, show
18 evaluations, show
1 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


76%

From: anonymous30.05.25

Very convenient and practical, especially for parking. Would recommend it and stay there again.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear Guest, Thank you for taking the time to share your impressions of your stay with us. We are delighted to read that you found our parking garage particularly convenient and would recommend your stay to others. We particularly appreciate your praise for the cleanliness of our hotel and the convenient parking options, which helped you arrive in the city center in a relaxed manner. At the same time, we have carefully taken note of your comments regarding the annoying fan in the room and the slow checkout process. We hope you will give us the opportunity to welcome you again on a future trip to Budapest and to fully share your impressions. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

30.05.25


80%

From: anonymous27.05.25

Good.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear guest, Thank you for letting us know that your stay at our city hotel was associated with overall positive impressions. We appreciate your good rating and to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


64%

From: anonymous27.05.25

  • Room
    60 / 100
  • Cleanliness
    40 / 100
  • Service
    80 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for rating on your recent stay at our modern city hotel. Good to know that your positive impressions prevailed. However, we regret that obviously not everything met your expectations. To improve our service features and conveniences we would have liked to know what we can do better in your opinion to leave better impression. During a future visit we want to convince you of our great quality level and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


80%

From: anonymous23.05.25

good
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    80 / 100
  • Price
    80 / 100
Dear guest, We are thankful for your good rating and glad to know that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

23.05.25


76%

From: anonymous20.05.25

Nice and clean. Herat location.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    80 / 100
  • Price
    80 / 100
Dear guest, Thank you for your recent stay and kind feedback. Good to know that your time with us was pleasant and our conveniences appreciated. We would be happy to inspire you even more during a future visit and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

20.05.25


80%

From: Bar14.05.25

I’ve enjoyed it great location although some stuff could be Improved
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Location
    80 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Bar, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our comfort as well as conveniences part of your positive experiences. Please rest assured that your meaningful notes which we apologize for also are appreciated and will be discussed. During a future visit we would like to fully convince you of our excellent hospitality and look forward to meet again. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.05.25


76%

From: Svea12.05.25

Standard-Hotel mit sehr zentraler Lage. Es gab hier und da Kleinigkeiten, die wir nicht verstanden haben, alles in allem, waren wir aber zufrieden. Frühstück würden wir nicht nochmal buchen, hier haben wir uns überhaupt nicht wohlgefühlt.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Lieber Gast, vielen Dank für Ihre Mühe, ein freundliches Feedback zu Ihrem Aufenthalt bei uns abzugeben. Wir sind froh, dass Sie sich in unserem modernen City Hotel insgesamt wohl fühlten und wir Sie mit tollen Annehmlichkeiten gewinnen konnten. Für Ihre unschönen Erfahrungen beim Frühstück möchten wir uns hingegen aufrichtig entschuldigen und Ihnen versprechen, dass wir bezüglich Ihrer Anmerkungen mit den zuständigen Kollegen Rücksprache hakten werden. Gern begrüßen wir Sie während eines zukünftigen Besuches in Budapest erneut in unserem Hause, um Sie mehr zu begeistern. Herzlichst, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

12.05.25


68%

From: anonymous12.05.25

So so Front desk was the best on this trip
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Wifi / WLAN
    60 / 100
  • Location
    20 / 100
  • Price
    80 / 100
Dear guest, Thank you for sharing feedback of your recent stay with us. We are glad that your positive impressions prevailed and that your time at our modern city hotel was overall enjoyable. However, we are a bit confused about your notes regarding our location. We are sorry that the taxi driver obviously dropped you off on the wrong place but we are not sure why you blame us for that. Still we hope to meet again someday and improve your impressions. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

12.05.25


76%

From: anonymous06.05.25

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Breakfast
    80 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

06.05.25


73%

From: Daniel01.05.25

La ubicación excelente y su servicio deja que desear.
  • Room
    60 / 100
  • Cleanliness
    20 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Location
    100 / 100
  • Price
    80 / 100
Dear Daniel, Thank you for your review. We are glad that you overall enjoyed your stay with us even though to our regrets mentioned circumstances clouded your impressions. Please accept our apologies for the inattentive service of our housekeeping team and rest assured that specified issues are not the usual case. Your meaningful feedback will therefore be discussed and used for internal training purpose to avoid further occurrences. Also be informed that at our reception we do have a high number of deposit boxes for our guest's valuables to be used 24/7 free of charge. Hopefully we can welcome you back again someday and convince you of our general excellent hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.05.25


65%

From: anonymous28.04.25

Sufficiente
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    80 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your time overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.04.25


76%

From: anonymous27.04.25

  • Room
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Location
    40 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for posting a good review of your recent stay at our hotel. We are glad that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.04.25


63%

From: anonymous25.04.25

Ein sehr lautes Personal, schon am frühen Morgen. Es sollten entspannte Tage sein, aber morgens um acht durch Möbelrücken wach gemacht zu werden ist nicht schön.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    100 / 100
  • Price
    40 / 100
Lieber Gast, wir bedanken uns für Ihren Aufenthalt in unserem H2 Hotel. Ihr konstruktives Feedback wissen wir ebenso zu schätzen, da es hilfreich ist, unsere täglichen Optimierungsprozesse miteinander zu besprechen und anschließend erfolgreich umzusetzen. Wir bedauern sehr, Ihren Erwartungen an einen erholsamen Aufenthalt nicht ganz entsprochen zu haben. Wie Sie den zahlreichen positiven Rezensionen entnehmen können, entspricht dies keinesfalls der Norm. Bitte entschuldigen Sie die Unannehmlichkeiten, welche Ihnen aufgrund beschriebener Umstände widerfahren sind und seien Sie versichert, dass wir Ihre Anmerkungen zum Anlass nehmen, mit den zuständigen Kollegen sowohl vom Empfang, auch auch vom Frühstück und dem Housekeeping Rücksprache zu halten. Das Wohl unserer Gäste liegt uns sehr am Herzen und wir arbeiten täglich mit Leidenschaft daran, unserem Standard gerecht zu werden. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom Qualitätsniveau unseres Hauses zu überzeugen. Mit freundlichen Grüßen aus Budapest, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


80%

From: Ug25.04.25

  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thanks a lot for rating your recent visit to our H2 Hotel. We are glad to know that you appreciated our daily efforts and conveniences which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our great quality level. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


76%

From: stjepan25.04.25

Heating is poor
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Stjepan, Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good 76% rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

25.04.25


73%

From: anonymous24.04.25

  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Location
    80 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    20 / 100
Dear guest, Regarding to your 73% rating we are glad that you overall had a pleasant time with us. However we regret that we couldn't fully convince you of the amenities and comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and to do so we hope for another opportunity to be your host in Budapest. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manage

24.04.25


63%

From: anonymous23.04.25

A reggeliztető személyzet figyelmesebb lehetne ,mivel mindig szólni kellett ha valami étel kifogyott,nem töltötték folyamatosan!A tálca gyüjtő konténereket sűrübben üríthetnèk.A reggeli lehetne kicsit változatosabb,nem mindig ugyanaz.A szobákban polcos szekrèny ès szèf lehetne!A TV a 4 fős szobába semmilyen szögből nem nézhető az àgybôl.Pakolási lehetősèg nincs!Parkolási lehetősèg az èpületben kiválô!
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Breakfast
    40 / 100
  • Location
    100 / 100
  • Price
    60 / 100
Dear guest, We appreciate your efforts to review your recent stay experiences at our hotel but at the same time we deeply regret that our comfort and service features didn't fully meet your prospects. Please accept our sincere apologies for the described circumstances at breakfast and rest assured that we will discuss your meaningful notes with our responsible colleagues. The well-being of each guest is our top priority and we work hard every day to satisfy their expectations. Therefore we hope to meet again and prove it to you as well. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

23.04.25


68%

From: anonymous23.04.25

Room ok staff not helpful couldnt care attitude breakfast diappointment no butter for five days very Poór
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Location
    80 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, Thanks for staying with us and for sharing your experiences. Regarding your 68% rating we are glad that you overall enjoyed being our guest and that you acknowledged our conveniences. However we want to apologize for our colleagues who did not meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior is not part of our usual norm and that our entire team generally is appreciated for their kindness. To make sure it stays that way we will hold an appropriate consultation with our staff. Furthermore we are sorry for the lack of butter due to supply bottleneck. Hopefully you will give us another chance to prove our common warm hospitality during a future visit. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

23.04.25


70%

From: anonymous22.04.25

Very good
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Location
    80 / 100
  • Price
    60 / 100
Dear guest, We are thankful for your efforts to share a kind review which confirms the positive impressions of your recent stay. Next time we would like to fully convince you of our great advantages as well as excellent hospitality and hope to meet again. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

22.04.25


80%

From: anonymous19.04.25

Molto soddisfacente, l'albergo è centrale, confortevole e ben servito, la colazione è abbondante e varia.
  • Room
    100 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Location
    60 / 100
  • Price
    80 / 100
Dear guest, Thanks a lot for sharing your kind online review. It was our pleasure to have enabled your stay comfortable and overall enjoyable. Next time we would like to fully win you with our super advantages and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

19.04.25


Our Customer Satisfaction Index
89%

Based on 1907 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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