Reviews: H2 Hotel Budapest

Name: H2 Hotel Budapest
Address: Sas utca 24, Budapest, Budapest, 1051, HU
Telephone: +36 1 4088720
Price range: Pricerange : 32,500,00 - 241,500,00€ (Based on the average prices of a standard room):
Rating: 89

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 1729 evaluations

Our latest ratings:

1371 evaluations, show

298 evaluations, show

42 evaluations, show

16 evaluations, show

2 evaluations, show

Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

68%

From: anonymous21.10.25

I think there should be tea and coffee making free in the bistro

Room
60 / 100
Cleanliness
100 / 100
Service
60 / 100
Breakfast
100 / 100
Restaurant
40 / 100
Location
60 / 100
Price
60 / 100
Wifi / WLAN
100 / 100

Dear guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We are glad that your positive impressions prevailed and that your time was overall enjoyable although, to our regrets, not everything met your expectations. Please accept our apologies for mentioned inconveniences and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

21.10.25

73%

From: Satu20.10.25

It was okay.

Room
80 / 100
Cleanliness
60 / 100
Service
80 / 100
Breakfast
40 / 100
Wifi / WLAN
80 / 100
Location
100 / 100
Price
80 / 100

Dear Satu, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated our convenience. However, we would like to apologize for your room that apparently has not been cleaned properly, which is very unusual and will be discussed with our housekeeping supervisor. Furthermore, we are sorry for our breakfast team who did not convince with the attentive service features they generally are appreciated for. Please allow us to improve your impressions during a future visit. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

20.10.25

80%

From: anonymous17.10.25

El hotel esta muy bien ubicado y és comodo

Room
60 / 100
Cleanliness
60 / 100
Service
80 / 100
Breakfast
100 / 100
Restaurant
80 / 100
Location
100 / 100
Price
80 / 100
Wifi / WLAN
100 / 100

Dear guest, Thank you for posting a kind review of your recent stay confirming your appreciation for our conveniences and amenities. We are glad that your positive impressions prevailed and that your time with us was enjoyable. Please come back again someday and allow us to convince you of our great quality level in every way. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

17.10.25

70%

From: anonymous12.10.25

Room
40 / 100
Cleanliness
60 / 100
Service
80 / 100
Breakfast
80 / 100
Location
100 / 100
Price
60 / 100
Wifi / WLAN
80 / 100

Dear guest, Regarding your 70% rating we are glad that you overall had a pleasant time with us. However, we regret that we couldn't fully convince you of the amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and to do so we hope for another opportunity to be your host in Budapest. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manage

12.10.25

73%

From: Céline07.10.25

Overall a good experience

Room
80 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
60 / 100
Wifi / WLAN
80 / 100
Location
80 / 100
Price
60 / 100

Dear Céline, Thank you for your efforts to leave us a nice review of your recent stay at our hotel. We appreciate your kind words, and we are glad that you enjoyed your time with us. Hopefully we can welcome you back again someday and then fully convince you of our excellent service features. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

07.10.25

80%

From: Fabiano05.10.25

Tutto sommato un buon hotel

Room
80 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
60 / 100
Location
100 / 100
Price
80 / 100

Dear Fabiano, We are thankful for your efforts to share a kind review which confirms the positive impressions of your recent stay. Next time we would like to fully convince you of our great advantages as well as excellent hospitality and hope to meet again. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

05.10.25

71%

From: Per S.28.09.25

Good

Room
80 / 100
Cleanliness
100 / 100
Service
40 / 100
Breakfast
60 / 100
Restaurant
40 / 100
Wifi / WLAN
80 / 100
Location
100 / 100
Price
80 / 100

Dear Per, We appreciate your revealing feedback which reflects the experiences of your visit to our H2 Hotel. Good to know that your positive impressions prevailed and that your stay was overall enjoyable. However, we regret that specified circumstances clouded your impressions a lot and we assure you to discuss your meaningful notes with our responsible colleagues from the reception as well as breakfast. Next time we would like to convince you of our great facilities and super service features in every way. To do so we hope for another opportunity to be your host in Budapest. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.09.25

76%

From: Scholz, W.26.09.25

Gepflegt Große Auswahl Alle Wünsche erfüllt bekommen Großes Lob an David, er hat uns sehr geholfen

Room
60 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
80 / 100
Wifi / WLAN
80 / 100
Location
80 / 100
Price
80 / 100

Liebe Frau Scholz, vielen Dank, dass Sie nach Ihrer Heimkehr an uns gedacht haben und Ihren Aufenthalt mit guten 77% bewerteten. Ihr freundliches Feedback, welches Ihre positiven Eindrücke widerspiegelt, wissen wir ebenfalls zu schätzen und hoffen auf ein Wiedersehen, wo wir Sie noch mehr begeistern möchten. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

26.09.25

73%

From: anonymous22.09.25

It's a shame that the reception service isn't sufficient, 1 person when there are a lot of people is not normal.

Room
80 / 100
Cleanliness
80 / 100
Service
40 / 100
Breakfast
80 / 100
Wifi / WLAN
80 / 100
Location
80 / 100
Price
80 / 100

Dear guest, Thank you for your review. Regarding your 73% rating we are glad that you overall enjoyed your stay with us. However, we regret your uncomely experiences at our front desk and apologize for the waiting time. Please rest assured that generally our reception is well staffed and that it was an exception on that particular day. We hope to meet again someday and improve your impressions. Until then we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

22.09.25

63%

From: Andre C.19.09.25

Good location but serious lack of comfort.

Room
20 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
80 / 100
Wifi / WLAN
60 / 100
Location
80 / 100
Price
40 / 100

Dear Andre, Thank you for your review. We are glad that our super central location met your expectations. However, we regret that our modern rooms and their amenities did not meet your expectations. Kindly be aware though that our H2 is a budget hotel which is designed in a minimalist industrial style and does not offer all the advantages you would expect from a 4* or 5* hotel. Besides, a detailed description of our rooms including pictures can be found on our homepage and other online booking portals. If you prefer the charm of a traditional hotel with different ambiences and additional amenities, we would like to recommend our H4, H+ or Hyperion Hotel for trips to other countries. Hopefully we can welcome you back again at one of our other H-Hotels. Until then, we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

19.09.25

76%

From: Anders A.15.09.25

Pretty good but was surprised ower the small room. Have stayed at H2 before having a bigger room for less money

Room
60 / 100
Cleanliness
100 / 100
Service
100 / 100
Breakfast
40 / 100
Wifi / WLAN
100 / 100
Location
100 / 100
Price
60 / 100

Dear guest, Thank you for your good rating and kind feedback. We are happy that you enjoyed your stay at our modern hotel in central location even though to our regrets the size of your room did not quite meet your expectations. Still, we hope to meet again someday and fully win you with our great conveniences. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.09.25

80%

From: anonymous12.09.25

Pleasant

Room
80 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
80 / 100
Location
80 / 100
Price
80 / 100

Dear guest, Thank you for sharing the positive impressions of your recent stay at our hotel. We appreciate your kind words, and we are glad that your time with us was enjoyable. Please come back someday and convince yourself of our excellent hospitality in every way. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

12.09.25

80%

From: anonymous11.09.25

Room
80 / 100
Cleanliness
80 / 100
Service
80 / 100
Location
80 / 100
Price
80 / 100
Wifi / WLAN
80 / 100

Dear guest, thanks for giving your recent stay experiences at our hotel a good 80% rating. We are glad to have satisfied your expectations in most ways and enabled your time pleasant overall. Hopefully we can welcome you back again someday to fully convince you of our great hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

11.09.25

73%

From: anonymous08.09.25

Das Hotel ist eigentlich schön an der Sauberkeit müsste man aber arbeiten

Room
60 / 100
Cleanliness
40 / 100
Service
100 / 100
Breakfast
80 / 100
Wifi / WLAN
100 / 100
Location
100 / 100
Price
60 / 100

Lieber Gast, vielen Dank für Ihre Zeit, uns hinsichtlich Ihrer Aufenthaltserfahrungen bewertet zu haben. Wie schön, dass unser zentraler Standort überzeugte und Sie sich auch sonst wohl fühlten. Die mangelnde Sauberkeit in Ihrem Zimmer bedauern wir hingegen sehr und entschuldigen uns aufrichtig für die unschönen Umstände. Bitte seien Sie versichert, dass dies keinesfalls unserem Niveau oder Anspruch an uns selbst gleichkommt und wir Ihre Anmerkungen umgehend mit unserem Team vom Housekeeping besprechen werden. Gästeorientierte Serviceleistungen, sowie einwandfreie Hygiene haben in unserem Hause höchste Priorität und werden von unseren Gästen üblicherweise auch sehr geschätzt. Es wäre super, wenn wir von Ihnen eine weitere Gelegenheit bekämen, Sie von unserer herkömmlichen Reinheit in allen Bereichen zu überzeugen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

08.09.25

70%

From: Ferrari08.09.25

Good, but still waiting for the receipt. It is not the first time that the system doesn't work!

Room
80 / 100
Cleanliness
80 / 100
Service
60 / 100
Breakfast
40 / 100
Location
100 / 100
Price
60 / 100

Dear Ferrari, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your experiences. Good to know that you enjoyed your time with us and appreciated our amenities. However, we regret that you still did not get your invoice. Please rest assured that we will send it to you as soon as the technical issue has been solved. During a future visit we would like to fully convince you of our great quality level and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.09.25

73%

From: Beatrice T.05.09.25

Fit for the occasion well.

Room
60 / 100
Cleanliness
80 / 100
Service
60 / 100
Breakfast
80 / 100
Wifi / WLAN
100 / 100
Location
80 / 100
Price
80 / 100

Dear Beatrice, We appreciate your revealing feedback which reflects the experiences of your visit to our H2 Hotel. Good to know that your positive impressions prevailed and that your stay was overall enjoyable. We are sorry though that specified circumstances clouded your impressions a lot and we assure you to discuss your meaningful notes with our responsible colleagues. Next time we would like to convince you of our great facilities and super service features in every way. To do so we hope for another opportunity to be your host in Budapest. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

05.09.25

80%

From: Anat & Abraham B.05.09.25

It was nice but has some improvements to make

Room
80 / 100
Cleanliness
60 / 100
Service
100 / 100
Breakfast
60 / 100
Location
100 / 100
Price
80 / 100

Dear Anat & Abraham, We appreciate your 80% rating just as much as your meaningful notes regarding our breakfast selection and housekeeping service. Please accept our apologies for the lack of cleanliness in your room and rest assured that we will discuss the matter with our responsible colleagues. Good to know that otherwise your stay with us was overall enjoyable. During a future visit we would like to fully win you with our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

05.09.25

80%

From: Daniel G.04.09.25

Very good.

Room
80 / 100
Cleanliness
80 / 100
Service
80 / 100
Breakfast
80 / 100
Restaurant
80 / 100
Location
80 / 100
Price
80 / 100

Dear Daniel Giha, We thank you very much for your positive review and are pleased that you were satisfied with your stay, our rooms, the central location, and our service. Your appreciation motivates our team to continue providing a pleasant stay for our guests and we look forward to welcoming you back to our hotel at a future opportunity. Best regards, Your H-Hotels Team, Chiara Morano – Online Reputation Manager

04.09.25

73%

From: anonymous04.09.25

Everything is fine with me.

Room
80 / 100
Cleanliness
100 / 100
Service
60 / 100
Breakfast
60 / 100
Wifi / WLAN
80 / 100
Location
80 / 100
Price
60 / 100

Dear Guest, Thank you for your review and for sharing your impressions of your recent stay with us. We are pleased that you were overall satisfied and particularly appreciated the cleanliness and central location. We regret that technical difficulties prevented us from providing you with the bill directly upon your departure. Your feedback shows us how important a smooth checkout process and a complete service are to our guests. Please be assured that your concern regarding the bill is being taken very seriously by our team. We hope that we can provide you with a consistently pleasant experience during your future stay. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.09.25

63%

From: anonymous04.09.25

Room was not very nice. AC did NOT work at all. It was quite hot. When I told the reception, they could have cared less about it.

Room
40 / 100
Cleanliness
80 / 100
Service
60 / 100
Breakfast
60 / 100
Wifi / WLAN
60 / 100
Location
100 / 100
Price
40 / 100

Dear Guest, Thank you for taking the time to share your impressions with us. We are very sorry to hear that your expectations regarding the room, and especially the air conditioning, were not met, and that you felt uncomfortable as a result. We also regret that you felt inadequately looked after at reception. This certainly does not meet our standards, as your well-being is always our top priority. We take your comments regarding missing amenities and the limited TV options seriously and use them to further improve our services. It's nice to read that our central location and the cleanliness of the hotel were impressive. We thank you for your honest feedback and hope you will give us another chance at a later date. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.09.25

Our Customer Satisfaction Index

89%

Based on 1729 ratings

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