Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2027 evaluations

Our latest ratings:
1630 evaluations, show
333 evaluations, show
43 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant


100%

From: anonymous09.01.25

Excellent!!!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear guest, We are amazed about the awesome review of your recent visit to our hotel. Thanks a million for sharing the throughout positive impressions you experienced during your delightful stay with us. Hopefully we can welcome you back again someday and enable your time just as memorable. Warm regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

09.01.25


90%

From: Alexandra08.01.25

It was a pleasent stay, the room was modern, clean and cosy. The only thing that bothered me was that in the room it was a switch to turn on the floor heating, but for our room it did not work. The breakfast was great and the staff were helpfull and nice !
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Alexandra, Many thanks for leaving us and our future guests a great review. We are happy that you had a comfortable and pleasant stay at our hotel. Your hint which we apologize for also is appreciated and will be forwarded to our maintenance team. Hopefully we can welcome you back again someday for an even more enjoyable abidance. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.01.25


80%

From: anonymous08.01.25

Bad breakfast, nice and clean room
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    20 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for staying at our hotel and for bringing your experiences to our attention. We are grateful for your good 80% rating and glad to know that you had a pleasant time with us. However we regret that our otherwise popular breakfast wasn't to your full satisfaction. To help improving our quality and selection we would have liked to know what we can do in your opinion to make it more enjoyable. Hopefully you will give us another opportunity to be your host and enhance your impressions. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.01.25


100%

From: anonymous08.01.25

Very good, I’ve stayed here for several times.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a million for your loyalty and for sharing a lovely review. We are happy about your beautiful words confirming that you keep enjoying your time at our hotel and that you appreciated our great conveniences once again. We look forward to enabling many more future visits for you just as delightful. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.01.25


92%

From: anonymous08.01.25

Pleasant
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    60 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Many thanks for sharing a lovely feedback with us and our future guests. We are happy that our amenities met your expectations just as much as the great service of our obliging staff. Please come back soon and enjoy another pleasant stay with us in the heart of Budapest. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.01.25


82%

From: anonymous08.01.25

  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    20 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for posting a good review of your recent stay at our hotel. We are glad that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

08.01.25


100%

From: J’ai04.01.25

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are delighted about the fantastic rating of your recent stay at our hotel. Thanks a million for letting us and our future guests know that you had a very pleasant time with all the comfort you expected. Please recommend us to your friends and re-experience our warm hospitality during a future visit. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

04.01.25


62%

From: anonymous31.12.24

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    40 / 100
  • Restaurant
    40 / 100
  • Location
    100 / 100
  • Price
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you very much for reviewing our hotel and helping us with our continuous development. We are sorry that we couldn't fully meet your expectations in some areas. In particular, we would like to know what we can improve regarding service, breakfast and the value for money, to better meet your expectations. Your opinion is very important to us, and we would like to use it as a foundation to continuously improve our service. Please don't hesitate to share any further details or suggestions – we look forward to your feedback! Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

31.12.24


96%

From: Maurizio31.12.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    80 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Maurizio, We were delighted to see from your excellent review that you were very satisfied with your stay. We are already looking forward to your next stay in beautiful Budapest and wish you a pleasant time and a happy new year. Best regards, Your team from H-Hotels, Nicole Krötz - Online Reputation Manager

31.12.24


60%

From: Christina29.12.24

  • Room
    40 / 100
  • Cleanliness
    40 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Location
    80 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Christina, Thank you for review. We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time. Until then we wish you a great time. Best regards, Your H-Hotels Team Nicole Krötz – Online Reputation Manager

29.12.24


70%

From: Edoard r.29.12.24

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Restaurant
    40 / 100
  • Location
    40 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Edoard, Thank you for staying at our H2 Hotel and for rating it. We are sorry that you did not like it 100%. We hope you still had a great time in Budapest. Best regards, Your H-Hotels Team Nicole Krötz – Online Reputation Manager

29.12.24


76%

From: anonymous29.12.24

  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, vielen Dank, dass Sie unser H2 Hotel in Budapest besucht und Ihren Aufenthalt noch vor Ort bewertet haben. Es tut uns leid, dass nicht alles zu Ihrer Zufriedenheit war. Wir werden weitere daran arbeiten, damit zukünftig alles perfekt ist. In der Hoffnung, Sie alle erneut in Budapest empfangen zu dürfen, verbleiben wir mit freundlichen Grüßen, Ihr Team von den H-Hotels Nicole Krötz

29.12.24


70%

From: anonymous25.12.24

Good only the breakfast
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    40 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for your feedback! We’re glad to hear that you were satisfied with your H2 Hotel Budapest. At the same time, we sincerely regret that our breakfast did not meet your expectations. Your feedback is invaluable to us, and we will share your concerns regarding the breakfast quality with our team to ensure improvements are made. We hope to welcome you again in the future and provide you with a stay that exceeds your expectations. If you have any additional suggestions or requests, please don’t hesitate to let us know! Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

25.12.24


100%

From: anonymous24.12.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

24.12.24


96%

From: Roberto22.12.24

  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Roberto, thank you very much for taking the time to review your stay. We are looking forward to welcoming you soon again! Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

22.12.24


100%

From: De W.22.12.24

Komen zekerterug
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for your review! It was nice to host you in our hotel and we are looking forward to a repetition! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

22.12.24


100%

From: anonymous16.12.24

Hajnalka the best
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.12.24


48%

From: anonymous11.12.24

  • Room
    40 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, danke, dass Sie unser Gast waren und sich die Mühe machten, eine Bewertung hinsichtlich Ihrer Erfahrungen abzugeben. Bezugnehmend auf Ihre vergebenen 48% finden wir es jedoch sehr schade, dass Sie keine besseren Eindrücke bei uns im Hause sammeln konnten und Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Gern hätten wir detailliert erfahren, was wir Ihrer Meinung nach verbessern können, um Ihnen ein besseres Erlebnis zu bieten und Ihren Ansprüchen gerecht zu werden. Die Zufriedenheit unserer Gäste liegt uns sehr am Herzen, daher hoffen wir auf eine weitere Gelegenheit, Ihnen genau dies zu beweisen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

11.12.24


68%

From: anonymous11.12.24

  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für Ihren Aufenthalt und die Zeit, welche Sie sich für Ihre Bewertung nahmen, möchten wir uns bei Ihnen bedanken. Bezugnehmend auf Ihre vergebenen 68% sind wir froh, dass Ihre positiven Eindrücke überwogen und Sie sich insgesamt bei uns wohl gefühlt haben. Schade nur, dass wir Sie nicht vollständig vom Qualitätsniveau unseres modernen Hauses überzeugen konnten und von Ihnen keine weiteren Hinweise hierfür bekamen. Während Ihres nächsten Aufenthaltes möchten wir Ihnen daher gern beweisen, dass Sie sich bei uns im H2 Hotel Budapest rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

11.12.24


100%

From: anonymous08.12.24

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Location
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.12.24


Our Customer Satisfaction Index
89%

Based on 2027 ratings

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  • Evaluations from real guests without manipulating

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance89%
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