Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2992 evaluations

Our latest ratings:
2499 evaluations, show
427 evaluations, show
48 evaluations, show
14 evaluations, show
4 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


86%

From: ROBERTA13.10.22

ottimale per posizione e per pulizia camera. servirebbe pero' un frigobar nella camera o una bottiglietta di acqua complimentary per la notte
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Dear Roberta, Thanks a lot for rating on your recent stay at our modern H2 Hotel. We are grateful for your given 87% and happy to know that you enjoyed your time with us. Please come back soon and re-experience our warm hospitality as well as personalized service features. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

13.10.22


77%

From: Franz Z.13.10.22

Sehr schönes neues Hotel mit einigen Schwächen. Es gibt keine Hotelbar, nur ein Selbstbedienungs- Bistro ( mit Getränken aus der Flasche und Fastfood-Essen) und das war kurz nach 23Uhr geschlossen. Auch wurde das Shampoo in der Dusche 2 Tage nicht aufgefüllt. Und dazu noch das sehr unpersönliche Team an der Rezeption, die schlecht Englisch und kein Deutsch sprachen.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    20 / 100
Sehr geehrter Herr Zehentner, danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

13.10.22


46%

From: anonymous13.10.22

Hladno u sobi, doručak jako slab.
  • Room
    60 / 100
  • Cleanliness
    40 / 100
  • Service
    40 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    20 / 100
Dear Guest, With regrets we must realize that the impressions you gained at our hotel didn't fully meet your expectations of a pleasant stay. We are really sorry that especially our breakfast which usually is appreciated by our guests wasn't to your satisfaction. To our understanding we would have liked to know in detail how we can improve quality and selection in your opinion to ensure better indentations. We hope to meet again someday to improve your impressions and thus change your point of view. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

13.10.22


100%

From: Silviu O.12.10.22

etraordinary. The location the hotel is situated is very good.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Mr. Onitoiu, Many thanks for sharing your amazing rating. How lovely to know that you gained such fantastic impressions while staying at our modern hotel. Please recommend us to your friends and come back soon to experience our warm hospitality as well as great service once again. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.10.22


96%

From: Natalia12.10.22

Ottimo
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Natalia, Thanks a million for giving your recent stay at our H2 Hotel such a fabulous rating. We are more than happy that you acknowledged our conveniences and excellent service features just as much as our warm hospitality. Please come back again soon and enjoy another delightful abidance with us. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.10.22


90%

From: anonymous12.10.22

Das Hotel ist sehr modern und sauber. Die Zimmer sind mit allem ausgestattet was man braucht. Die Lage ist perfekt!
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Lieber Gast, wir danken Ihnen dafür, dass Sie Ihren Aufenthalt in unserem Hause so super bewertet haben. Wie schön, dass wir Ihnen mit herzlicher Gastfreundschaft, sowie tollem Service und Komfort eine angenehme Zeit bereiten konnten. Hoffentlich dürfen wir Sie bald wieder einmal willkommen heißen, um Ihre Eindrücke sogar noch weiter zu verbessern. Herzliche Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

12.10.22


100%

From: anonymous12.10.22

Great!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.10.22


96%

From: anonymous11.10.22

Eccellente
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, We are thrilled how much you enjoyed your abidance at our hotel and we would like to thank you for your amazing rating. How lovely to know that our comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

11.10.22


90%

From: anonymous11.10.22

Great location very clean room - a modern no frills room but with some nice touches
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Guest, Many thanks for having stayed at our H2 Hotel and for giving us a great rating. We are happy that you enjoyed your abidance and we would be pleased to welcome you back again soon for another delightful time with us. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

11.10.22


93%

From: Grit Z.11.10.22

Sehr schönes, zentral gelegenes Hotel. Die Zimmer sind sehr geschmackvoll eingerichtet. Ein super Pluspunkt ist die Tiefgarage. Als kleines Manko würde ich die fehlende Parktasche vorm Hotel bewerten. Es würde den Gästen das Ein- und Ausladen des Gepäcks, ungemein erleichtern.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Sehr geehrte Frau Zindler, besten Dank für die positive Bewertung unseres Hauses. Toll, dass wir Ihnen mit personalisiertem Service, sowie herzlicher Gastfreundschaft und schönem Ambiente einen angenehmen Aufenthalt bereiten konnten. Gern möchten wir Sie sogar noch mehr begeistern und hoffen auf ein baldiges Wiedersehen im H2 Hotel Budapest. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann- Online Reputation Manager

11.10.22


88%

From: anonymous10.10.22

Buono
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    80 / 100
Dear Guest, Thanks a lot for giving your recent and pleasant abidance at our hotel a great rating. We are happy that you experienced super guest oriented service and warm hospitality which made your time with us delightful. Please visit us again someday for another enjoyable stay. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.10.22


86%

From: Laura10.10.22

Buon soggiorno. Una maggior varietà dellofferta della colazione sarebbe auspicabile.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Laura, We are happy that you gave your recent stay at our H2 Hotel a super rating which confirms your mostly delightful impressions. It was our pleasure to have satisfied your expectations in almost every way and we hope to welcome you back again someday for another or even more enjoyable time with us. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.10.22


73%

From: anonymous10.10.22

Good
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, Regarding to your 73% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.10.22


76%

From: Gerd09.10.22

Alles OK
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Lieber Gerd, wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

09.10.22


90%

From: anonymous09.10.22

Perfekte Lage, nettes Personal, ein Schrank fehlt, sonst sehr gutes Zimmer
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Lieber Gast, herzlichen Dank für die super Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich bei uns wohl fühlten und wären begeistert, schon bald wieder einmal Ihr Gastgeber sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

09.10.22


100%

From: anonymous09.10.22

perfect, the whole family enjoyed, lovely personnel
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Dear Guest, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.10.22


93%

From: Mike09.10.22

Great location, right near St. Stephen's and public transit. Staff was friendly and the room was nice
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Dear Mike, We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our Hotel just as or even more delightful. Best wishes, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.10.22


86%

From: anonymous08.10.22

Good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

08.10.22


83%

From: anonymous08.10.22

I really loved the place except the rooms were not soundproof. I could hear someone snoring from the next room. Otherwise I cannot complain
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

08.10.22


100%

From: anonymous08.10.22

N/A
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Dear Guest, Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

08.10.22


Our Customer Satisfaction Index
90%

Based on 2992 ratings

Certificate from:
Customer Alliance
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  • Evaluations from real guests without manipulating

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Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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