Recensione: H+ Hotel München
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Valutazione complessiva di 2324 recensioni
Dichiarazioni degli ospiti:
"Personale molto amichevole" hanno detto 830 ospiti.
"Colazione perfetta" hanno detto 429 ospiti.
"Eccellente prezzo" hanno detto 749 ospiti.
"Camere attraenti" hanno detto 777 ospiti.
"Molto vicino alla stazione" hanno detto 793 ospiti.
88%
- Camera80 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione80 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
wir wissen es zu schätzen, dass Sie die Eindrücke Ihres Aufenthaltes in unserem Hause nach Ihrer Heimkehr haben Revue passieren lassen, um anschließend diese tolle Bewertung abzugeben, welche Ihre erholsame Zeit bei uns widerspiegelt. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in München sein.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
19.02.25
93%
Decent breakfast
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Colazione80 / 100
- Posizione80 / 100
- Wifi / WLAN100 / 100
Dear Peter,
Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.02.25
93%
Very good value for money, the breakfast was wonderful.
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
- Prezzo100 / 100
Dear Ionut,
Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay in best central location.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.02.25
80%
Gutes Hotel
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
- Prezzo60 / 100
Lieber Gast,
toll, dass die überwiegend positiven Eindrücke Ihres Aufenthaltes, Ihre Bewertung so gut ausfielen ließen. Wir sind froh, dass Sie sich in unserem Hause insgesamt wohl gefühlt haben und unsere Vorzüge wertschätzten. Schon heute hoffen wir auf ein baldiges Wiedersehen, um Sie dann vollständig von unserem hohen Standard in allen Bereichen überzeugen zu können.
Beste Grüße aus München,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
18.02.25
96%
Julia was very helpful. Room 312. We were to stay two nights, but our schedule changed and needed to check out after just one night. Julia stated we would receive a refund of Euro 144 the following day. Request a follow up to ensure the refund is processed. Thank you.
- Camera100 / 100
- Posizione80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione100 / 100
- Prezzo100 / 100
Dear Guest,
We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.02.25
20%
Mimo rezerwacji, nie bylo miejsc w hotelu.
- Camera20 / 100
- Posizione20 / 100
- Pulizia20 / 100
- Servizio20 / 100
- Colazione20 / 100
- Wifi / WLAN20 / 100
- Prezzo20 / 100
Dear Darek,
We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H+ Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.02.25
96%
Sehr angenehmer Aufenthalt
- Camera100 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
- Prezzo100 / 100
Lieber Gast,
Unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser Hotel nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
17.02.25
100%
We had a great stay here. Super friendly staff
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
Dear Angela,
We couldn't be happier about the fact that you had such a pleasant stay with us and we would like to thank you for your awesome rating which confirms your consistently positive impressions. Hopefully we will meet again soon as we look forward to enable your future visit just as enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.02.25
92%
Sehr nett
- Camera100 / 100
- Posizione80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo80 / 100
Lieber Gast,
vielen Dank für die super Bewertung Ihres Aufenthaltes. Diese ist für uns ein toller Beweis, dass der hohe Komfort unseres Hauses, sowie die herzliche Umgangsform all unserer Kollegen von unseren Gästen sehr geschätzt werden. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie aufs Neue begeistern möchten.
Beste Grüße aus München,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
16.02.25
92%
Buona. Hotel centralissimo . Forse la zona è frequentata da persone straniere ed è un po' sporca
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Wifi / WLAN100 / 100
- Prezzo80 / 100
Dear Luciano,
We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.02.25
20%
Dear H+ Hotel München Team,
I am reaching out to express my deep dissatisfaction with the situation regarding my reservation which I booked through Hotels.com and which was not honored due to overbooking on your part.
Upon arrival at the hotel, I was informed that there was no availability, and I was given two unacceptable options: either accept relocation to a hotel far from the city center or request a cancellation through Hotels.com without receiving an immediate refund. I was forced to accept the relocation because there was no viable alternative at the time, but this situation caused me significant inconvenience, both financially and personally.
Furthermore, I have already contacted Hotels.com, and they informed me that they cannot process my refund because your hotel refuses to reimburse the money. This is completely unacceptable. I paid for a specific service that was not provided, and now both parties are shifting responsibility.
Let me be absolutely clear: I am not concerned with the internal processes between your hotel and Hotels.com. I booked through your platform, trusting that my reservation would be honored, and you failed to fulfill your obligation. European consumer protection laws fully support my case, as I was not provided with the service I paid for. I therefore demand the following, without further delay:
1. A full refund for the reservation
If I do not receive a satisfactory response within a reasonable timeframe, I will proceed with legal action to enforce my rights as a consumer. Your refusal to refund me is an unjustifiable abuse and a blatant disrespect toward your customers.
I expect your immediate response and a swift resolution to this issue.
Sincerely,
Pablo Federico Vega Carrazan
[email protected]
+393518611429
- Camera20 / 100
- Posizione20 / 100
- Pulizia20 / 100
- Servizio20 / 100
- Prezzo20 / 100
Dear Pablo Federico Vega Carrazan,
How sad to see that we didn't manage to satisfy your expectations of a pleasant stay due to mentioned issues and the inconveniences caused. We are deeply sorry for your uncomely experiences and assure you that such an incident certainly is not part of our norm or does not meet the requirements to ourselves. Our hotel manager has already sent you an email regarding this. Your meaningful feedback will therefore be discussed with our colleagues to consider your issues for being more considerate. Again we would like to apologize for all the trouble and hope for another opportunity to change your point of view during a future visit.
Kind regards,
Your team from the H-Hotels
Thea Neumann - Online Reputation Manager
16.02.25
93%
Ausgezeichnet
- Camera100 / 100
- Posizione80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
- Prezzo100 / 100
Lieber Gast,
wir wissen Ihre tolle Bewertung zu schätzen und bedanken uns ganz herzlich für Ihre Mühe, diese mit uns, sowie unseren zukünftigen Gästen zu teilen. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in München sein, um Ihnen einen weiteren angenehmen Aufenthalt in unserem Hause zu ermöglichen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
16.02.25
86%
Overall a really pleasant stay.
- Camera60 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
- Prezzo80 / 100
Dear Joseph,
Many thanks for letting us and our future guests know that your abidance at our H+ Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
15.02.25
100%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Colazione100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.02.25
96%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Colazione100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Lieber Rainer,
Ihre grandiose Bewertung, welche ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude zur Kenntnis genommen und bedanken uns dafür von Herzen. Um Sie auf's Neue zu begeistern hoffen wir, Sie schon bald wieder einmal willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
13.02.25
100%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Colazione100 / 100
- Posizione100 / 100
Dear Andrew,
Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience and central location.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.02.25
100%
Excellent
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay in Munic.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.02.25
100%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
Lieber Gast,
Ihre grandiose Bewertung, welche ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude zur Kenntnis genommen und bedanken uns dafür von Herzen. Um Sie auf's Neue zu begeistern hoffen wir, Sie schon bald wieder einmal willkommen heißen zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
13.02.25
92%
- Camera100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
wir wissen Ihre tolle Bewertung zu schätzen und bedanken uns ganz herzlich für Ihre Mühe, diese mit uns, sowie unseren zukünftigen Gästen zu teilen. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in München sein, um Ihnen einen weiteren angenehmen Aufenthalt in unserem Hause zu ermöglichen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
13.02.25
88%
Könnte noch ein Spur sauberer sein (wände, Böden etc)
- Camera80 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Prezzo100 / 100
Lieber Gast,
herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt wählten und sich Zeit nahmen, uns so super einzuschätzen. Wir sind gern Gastgeber und positive Bewertungen wie Ihre sind die schönste Belohnung für unser gesamtes Team. Hoffentlich dürfen wir Sie schon bald wieder einmal willkommen heißen, um Sie aufs Neue zu begeistern.
Mit besten Grüßen,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
12.02.25
Il nostro Indice di Customer Satisfaction
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