Recensione: H+ Hotel München
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Scoprite quello che pensano gli ospiti del nostro H+ Hotel München! Di seguito è fornita una panoramica delle recensioni sull’hotel, che gli ospiti hanno lasciato su diversi siti.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H+ Hotel München
Valutazione complessiva di 1408 recensioni
Dichiarazioni degli ospiti:
"Personale molto amichevole" hanno detto 830 ospiti.
"Colazione perfetta" hanno detto 429 ospiti.
"Eccellente prezzo" hanno detto 749 ospiti.
"Camere attraenti" hanno detto 777 ospiti.
"Molto vicino alla stazione" hanno detto 793 ospiti.
32%
Avoid at all cost!! Not safe!! Came back to our room on the second night to find a random drunk man sleeping in or bed. The man at the reception had let him into our room because "he said he lived there". So I guess he never even checked if his name checked out with the one on the room??When my friend went down to the receptionist he was like "oh okay". Didn't even give us new bedsheets until we asked for it. Never experienced anything like it.
- Camera20 / 100
- Posizione80 / 100
- Pulizia20 / 100
- Servizio20 / 100
- Rapporto qualità prezzo20 / 100
Dear Mr. Karlsson,
First of all we want to thank you for choosing our hotel for your recent stay in Munic and for sharing a corresponding review with you experiences as it is helpful to constantly improve ourselves. With regrets we must realize that we couldnt convince you of our common warm hospitality which leaves us just as disappointed as you are. Please accept our sincerest apologies for the inconveniences you had during your stay and be assured that your points of criticism don't meet our usual helpful as well as attentive proceeding our entire team is appreciated for. We are glad that we were able to clarify the unpleasant experience over the phone. We imploringly hope that you will give us another opportunity to prove our general kind as well as excellent service features and thus change your point of view.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
03.10.22
23%
Der Gast reist Abtes kommen ja neue.Wir auf keinen Fall wieder. Wir werden es auf keinen Fall weiter empfehlen,für den Preis so eine Leistung, traurig.
- Camera20 / 100
- Posizione20 / 100
- Pulizia20 / 100
- Servizio20 / 100
- Prima colazione40 / 100
- Rapporto qualità prezzo20 / 100
Sehr geehrter Gast,
Ich habe einige Fragen zu Ihrer Bewertung, da wir diese nicht wirklich nachvollziehen können. Waren Sie wirklich in unserem Hotel? Wir bringen normalerweise keine Getränke zum Tisch, wir kooperieren nur mit einem Parkhaus und stellen die Karten nicht selber aus und haben keinen Einfluss auf den Bezahlvorgang sondern rabattieren diese nur. Was exakt hatten Sie am Personal zu bemängeln? Haben Sie sich bezüglich der Beschwerden an unser Personal während des Aufenthalts gewandt?
Das tut uns sehr leid, dass Sie Ihren Aufenthalt bei uns nicht genießen konnten.
Ich nehme Ihre Bewertung sehr ernst, bin mir jedoch nicht sicher, ob Sie wirklich das richtige Hotel bewertet haben. Ich wäre Ihnen sehr dankbar ihre Beschwerde persönlich an mich zu richten, da sie mir und meinem Team sehr zu Herzen geht.
[email protected]
Vielen Dank vorab und VG
22.08.22
Il nostro Indice di Customer Satisfaction
Valutazione media