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Hotelbewertung: H+ Hotel Zürich

Hier finden Sie die Bewertungen für das H+ Hotel Zürich sowie eine Übersicht über die Hotelbewertungen auf anderen Reiseportalen.

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Bewertungsübersicht: Das sagen unsere Gäste über das H+ Hotel Zürich

Gesamtbewertung aus 1360 Bewertungen

Unsere aktuellsten Bewertungen:
1077 Bewertungen anzeigen
219 Bewertungen anzeigen
50 Bewertungen anzeigen
12 Bewertungen anzeigen
3 Bewertungen anzeigen
Gästeaussagen:

Tolles Hotel“ sagten 572 Gäste

Sehr angenehme Zimmer“ sagten 528 Gäste

Sehr freundliches Personal“ sagten 574 Gäste

Sehr gute Lage“ sagten 595 Gäste

Hervorragendes Frühstück“ sagten 262 Gäste

Detailbewertungen:

Gesamtbewertung

Zimmer

Lage

Sauberkeit

Service

Preisempfinden

Frühstück

Konferenz- / Veranstaltungsbereich


40%

Von: SS18.06.24

Poor. Unlikely to return. This is not really a hotel, it's ore a dormitory.
  • Zimmer
    40 / 100
  • Lage
    60 / 100
  • Sauberkeit
    40 / 100
  • Service
    20 / 100
  • Preisempfinden
    40 / 100
  • Wifi / WLAN
    20 / 100
Dear guest, We are very sorry that we were not able to convince you of our H+ Hotel in Zurich. Hotels and furnishings are always a matter of taste and we are very sorry that we unfortunately did not meet your taste. We hope to be able to welcome you to one of our H-Hotels at some point and wish you all the best until then. Best regards, Your team from the H-Hotels Sergej Rosenberg - Online Reputation Manager

18.06.24


40%

Von: T30.05.24

The experience was less than expected service was poor and the room had issues too.
  • Zimmer
    20 / 100
  • Lage
    60 / 100
  • Sauberkeit
    60 / 100
  • Service
    20 / 100
  • Preisempfinden
    40 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

30.05.24


28%

Von: Luca29.04.24

Un disastro. Non tornerò più nella vostra catena di hotel. Nel caso fosse necessario, avrei anche le foto da inviarvi della camera.
  • Zimmer
    20 / 100
  • Lage
    60 / 100
  • Sauberkeit
    20 / 100
  • Service
    20 / 100
  • Preisempfinden
    20 / 100
  • Wifi / WLAN
    20 / 100
Dear Luca, We value your feedback as it helps us to successfully implement our daily optimization processes. We very much regret that we did not meet your expectations for a relaxing stay in our H+ Hotel. Please apologize for the inconvenience you have experienced due to the circumstances described and rest assured that we will take your comments as an opportunity to consult with our management. The well-being of our guests is very important to us and we work every day to meet our standards. We therefore hope for another opportunity to offer you a better experience during a future visit and to convince you of the quality level of our hotel in every respect. Best regards, Your team from H-Hotels Sergej Rosenberg - Online Reputation Manager

29.04.24


26%

Von: anonym19.10.23

Pessimo mai più
  • Zimmer
    20 / 100
  • Lage
    20 / 100
  • Sauberkeit
    20 / 100
  • Service
    20 / 100
  • Frühstück
    60 / 100
  • Preisempfinden
    20 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

19.10.23


36%

Von: Marco a.15.10.23

Bad experience for the price, the staff also don’t help you in case of problem, I will not recommend the hotel for nothing
  • Zimmer
    60 / 100
  • Lage
    60 / 100
  • Sauberkeit
    20 / 100
  • Service
    20 / 100
  • Preisempfinden
    20 / 100
Dear Mr. Alsua, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

15.10.23


40%

Von: Kate17.09.23

Very poor and bad quality for the money I paid never again
  • Zimmer
    20 / 100
  • Lage
    80 / 100
  • Sauberkeit
    40 / 100
  • Service
    40 / 100
  • Frühstück
    20 / 100
  • Preisempfinden
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Kate, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

17.09.23


40%

Von: anonym09.08.23

Would not recommend it
  • Zimmer
    40 / 100
  • Lage
    60 / 100
  • Sauberkeit
    60 / 100
  • Service
    40 / 100
  • Frühstück
    20 / 100
  • Preisempfinden
    20 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. We still hope you enjoyed your stay with us, and we get a second chance to convince you of our hotel. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.08.23


28%

Von: Amal a.11.07.23

للأسف سيئة ولن تتكرر
  • Zimmer
    20 / 100
  • Lage
    20 / 100
  • Sauberkeit
    60 / 100
  • Service
    20 / 100
  • Preisempfinden
    20 / 100
  • Wifi / WLAN
    20 / 100
Dear Amal Alwabel, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from the H+ Hotel Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.07.23


32%

Von: Manuel R.05.07.23

Mal. Muy muy caro. Ningún servicio de habitación.
  • Zimmer
    20 / 100
  • Lage
    60 / 100
  • Sauberkeit
    20 / 100
  • Service
    40 / 100
  • Wifi / WLAN
    60 / 100
  • Preisempfinden
    20 / 100
Dear Mr. Rivera, Thank you for your honest critics. We are very sorry that you got such a bad experience with our Housekeeping service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

05.07.23


36%

Von: anonym14.06.23

Der Tiere fois ici
  • Zimmer
    20 / 100
  • Lage
    80 / 100
  • Sauberkeit
    20 / 100
  • Service
    40 / 100
  • Preisempfinden
    20 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

14.06.23


40%

Von: anonym06.05.23

Terrible bed, unclean room and staff not helpful.
  • Zimmer
    20 / 100
  • Lage
    80 / 100
  • Sauberkeit
    20 / 100
  • Service
    20 / 100
  • Frühstück
    80 / 100
  • Preisempfinden
    20 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

06.05.23


40%

Von: Rana20.10.22

By not miss-leading the guest and saying it is a 4 stars hotel were we have to come down to the reception to pick up essential things !!! Staff are very rude!!!
  • Zimmer
    60 / 100
  • Lage
    20 / 100
  • Sauberkeit
    80 / 100
  • Service
    20 / 100
  • Preisempfinden
    20 / 100
Dear Rana, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

20.10.22


Unser Kunden-zufriedenheitsindex
88%

Basierend auf 1360 Bewertungen

Zertifikat von
Customer Alliance
  • Unabhängiger Bewertungsservice
  • Bewertungen von realen Gästen ohne zu manipulieren

Was ist das Customer Alliance Zertifikat?

Customer Alliance ist ein unabhängiger Bewertungsservice für Unternehmen, der Hilfestellung bei der Gewinnung von authentischem Kundenfeedback leistet. Dies findet Ausdruck im Review Zertifikat und sorgt für Vertrauen zwischen den Unternehmen und Ihnen - dem Kunden.

Wie läuft der Bewertungsprozess ab?

Unser Fragebogen wird an alle Kunden verschickt. Daher ist jede einzelne Bewertung, die Sie hier einsehen können, von einem echten Kunden abgegeben ohne die Möglichkeit diese zu manipulieren. Nur Kunden, die tatsächlich mit dem Unternehmen interagiert haben, können Bewertungen hinterlassen.

Was ist der Kundenzufriedenheitsindex?

Der Kundenzufriedenheitsindex bietet Ihnen eine Durchschnittsnote basierend auf sämtlichen Kundenbewertungen. Es zeigt Ihnen also auf, wie zufrieden die Kunden mit einem Unternehmen sind. 100% ist dabei die maximal zu erreichende Punktzahl.

Was ist das?
Gesamtbewertung
  • Customer Alliance88%

Die Hotelgastbewertungen auf einen Blick

Viele Gäste empfanden Ihren Aufenthalt im H+ Hotel Zürich als hundertprozentig zufriedenstellend. Es sei „alles tadellos“ verlaufen, ein Gast charakterisiert das H+ Hotel Zürich als „perfektes Hotel für ein Wochenende in Zürich“. Es sei „modern“, „gepflegt“, „großzügig“ – und generell „sehr empfehlenswert“. Die „gute Anbindung an öffentliche Verkehrsmittel“, an das Zentrum sowie an die Autobahn scheint den Reisenden sehr entgegenzukommen. Lobend erwähnt werden auch der Service und das „reichhaltige Frühstück“, das „keine Wünschen offen“ lässt. Das Personal sei „durchweg sehr freundlich und hilfsbereit“.

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