Évaluation: H+ Hotel Zürich
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Évaluation: H+ Hotel Zürich

Ne cherchez pas plus loin - toutes les évaluations en un coup d’œil

Découvrez ce que pensent nos clients du H+ Hotel Zürich ! Nous vous présentons ici un aperçu des évaluations laissées par les voyageurs concernant notre hôtel sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H+ Hotel Zürich

Note totale sur 1365 évaluations

Nos dernières notations:
1080 évaluations, afficher
219 évaluations, afficher
51 évaluations, afficher
12 évaluations, afficher
3 évaluations, afficher
Témoignages:

«Super hôtel» a déclaré 572 invités

«Chambres très agréables» a déclaré 528 invités

«Personnel très sympathique» a déclaré 574 invités

«Très bon emplacement» a déclaré 595 invités

«Excellent petit-déjeuner» a déclaré 262 invités

Évaluations détaillées

Général

Chambre

Localisation

Propreté

Service

Prix

Petit-déjeuner

Espace conférence


40%

De: SS18.06.24

Poor. Unlikely to return. This is not really a hotel, it's ore a dormitory.
  • Chambre
    40 / 100
  • Localisation
    60 / 100
  • Propreté
    40 / 100
  • Service
    20 / 100
  • Prix
    40 / 100
  • Wifi / Connexion à Internet
    20 / 100
Dear guest, We are very sorry that we were not able to convince you of our H+ Hotel in Zurich. Hotels and furnishings are always a matter of taste and we are very sorry that we unfortunately did not meet your taste. We hope to be able to welcome you to one of our H-Hotels at some point and wish you all the best until then. Best regards, Your team from the H-Hotels Sergej Rosenberg - Online Reputation Manager

18.06.24


40%

De: T30.05.24

The experience was less than expected service was poor and the room had issues too.
  • Chambre
    20 / 100
  • Localisation
    60 / 100
  • Propreté
    60 / 100
  • Service
    20 / 100
  • Prix
    40 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

30.05.24


28%

De: Luca29.04.24

Un disastro. Non tornerò più nella vostra catena di hotel. Nel caso fosse necessario, avrei anche le foto da inviarvi della camera.
  • Chambre
    20 / 100
  • Localisation
    60 / 100
  • Propreté
    20 / 100
  • Service
    20 / 100
  • Prix
    20 / 100
  • Wifi / Connexion à Internet
    20 / 100
Dear Luca, We value your feedback as it helps us to successfully implement our daily optimization processes. We very much regret that we did not meet your expectations for a relaxing stay in our H+ Hotel. Please apologize for the inconvenience you have experienced due to the circumstances described and rest assured that we will take your comments as an opportunity to consult with our management. The well-being of our guests is very important to us and we work every day to meet our standards. We therefore hope for another opportunity to offer you a better experience during a future visit and to convince you of the quality level of our hotel in every respect. Best regards, Your team from H-Hotels Sergej Rosenberg - Online Reputation Manager

29.04.24


26%

De: Anonyme19.10.23

Pessimo mai più
  • Chambre
    20 / 100
  • Localisation
    20 / 100
  • Propreté
    20 / 100
  • Service
    20 / 100
  • Petit-déjeuner
    60 / 100
  • Prix
    20 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

19.10.23


36%

De: Marco a.15.10.23

Bad experience for the price, the staff also don’t help you in case of problem, I will not recommend the hotel for nothing
  • Chambre
    60 / 100
  • Localisation
    60 / 100
  • Propreté
    20 / 100
  • Service
    20 / 100
  • Prix
    20 / 100
Dear Mr. Alsua, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

15.10.23


40%

De: Kate17.09.23

Very poor and bad quality for the money I paid never again
  • Chambre
    20 / 100
  • Localisation
    80 / 100
  • Propreté
    40 / 100
  • Service
    40 / 100
  • Petit-déjeuner
    20 / 100
  • Prix
    40 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Kate, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

17.09.23


40%

De: Anonyme09.08.23

Would not recommend it
  • Chambre
    40 / 100
  • Localisation
    60 / 100
  • Propreté
    60 / 100
  • Service
    40 / 100
  • Petit-déjeuner
    20 / 100
  • Prix
    20 / 100
  • Wifi / Connexion à Internet
    40 / 100
Dear guest, Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. We still hope you enjoyed your stay with us, and we get a second chance to convince you of our hotel. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

09.08.23


28%

De: Amal a.11.07.23

للأسف سيئة ولن تتكرر
  • Chambre
    20 / 100
  • Localisation
    20 / 100
  • Propreté
    60 / 100
  • Service
    20 / 100
  • Prix
    20 / 100
  • Wifi / Connexion à Internet
    20 / 100
Dear Amal Alwabel, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from the H+ Hotel Zürich. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.07.23


32%

De: Manuel R.05.07.23

Mal. Muy muy caro. Ningún servicio de habitación.
  • Chambre
    20 / 100
  • Localisation
    60 / 100
  • Propreté
    20 / 100
  • Service
    40 / 100
  • Wifi / Connexion à Internet
    60 / 100
  • Prix
    20 / 100
Dear Mr. Rivera, Thank you for your honest critics. We are very sorry that you got such a bad experience with our Housekeeping service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

05.07.23


36%

De: Anonyme14.06.23

Der Tiere fois ici
  • Chambre
    20 / 100
  • Localisation
    80 / 100
  • Propreté
    20 / 100
  • Service
    40 / 100
  • Prix
    20 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

14.06.23


40%

De: Anonyme06.05.23

Terrible bed, unclean room and staff not helpful.
  • Chambre
    20 / 100
  • Localisation
    80 / 100
  • Propreté
    20 / 100
  • Service
    20 / 100
  • Petit-déjeuner
    80 / 100
  • Prix
    20 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich. Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

06.05.23


40%

De: Rana20.10.22

By not miss-leading the guest and saying it is a 4 stars hotel were we have to come down to the reception to pick up essential things !!! Staff are very rude!!!
  • Chambre
    60 / 100
  • Localisation
    20 / 100
  • Propreté
    80 / 100
  • Service
    20 / 100
  • Prix
    20 / 100
Dear Rana, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

20.10.22


Notre indice de satisfaction client
88%

Basé sur 1365 avis

Certificat de
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance88%
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