Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 3076 recensioni

Le nostre ultime valutazioni:
2561 recensioni, mostra
446 recensioni, mostra
52 recensioni, mostra
15 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

Ristorante


80%

Da: Dimitra10.03.22

Εαν εξαιρέσουμε το αθλιο στρώμα και μαξιλαρι κι επισης οτι δεν ειχαμε την δυνατοτητα να κανουμε check in νωριτερα χωρις εξτρα χρέωση,ολα τα αλλα ηταν πολυ Ωραια..
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
Dear Dimitra, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.03.22


80%

Da: anonimo07.03.22

Everything was good apart from having two single beds instead of a double.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    40 / 100
Dear guest, Thank you for your fantastic review regarding your recent stay at our hotel. We are more than happy about your rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team Nicole Krötz Online Reputation Manager

07.03.22


74%

Da: anonimo06.03.22

Perfect !
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    80 / 100
  • Ristorante
    60 / 100
Dear Guest, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.03.22


80%

Da: Steffen06.03.22

Centralt beliggende, virkelig dejligt sted midt i byen uden larm og støj. Lækkert med restauranter og indkøb lige ved døren samt skønne pubber m.m.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Dear Steffen, Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.03.22


80%

Da: anonimo03.03.22

Ottimo
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.03.22


66%

Da: Yakov02.03.22

The home is too small No dor to bathroom
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    60 / 100
Dear Yakov, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.03.22


73%

Da: Luigi02.03.22

Personale cordiale e disponibile. Buona pulizia.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Dear Luigi, Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.03.22


80%

Da: anonimo28.02.22

The heating floor does not work. At least in room 117. The pillows are to small. Maybe it will be great to have at least 2 per person. The heating in the room seems not to work because at determined hours it was a noise similar to the moment in which the air condition will work. The hotel location is awesome The breakfast was not that good. Only boiled eggs and something similar to an omlette but not that good. The stuff speaks an excellent english ! 10 for them !!!
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
Dear Guest, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

28.02.22


77%

Da: Maikel P.28.02.22

De douche was helaas niet stabiel in temperatuur. Hij kon niet hoger dan ongeveer 36 tot 38 graden, dit zorgde voor een mindere ervaring. De kussens waren naar mijn mening wel heel zacht en het was niet mogelijk om een extra kussen te krijgen. Ontbijt was wat rommelig doordat het buffet uit meerdere losse delen bestaat. Zou overzichtelijker zijn als dit bij elkaar wordt gevoegd, zodat je ook niet tussen alle tafels door hoeft. Mooie aanvulling zou een minibar zijn. Voor de rest zeer tevreden over de kamer.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Ristorante
    80 / 100
Dear Mrs. Pietens, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

28.02.22


80%

Da: ANDRIY Z.26.02.22

Clean and comfortable hotel. Breakfast contained large choice but it wasn't tasty.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    60 / 100
  • Ristorante
    60 / 100
Dear Mr. Zymenko, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

26.02.22


73%

Da: Laura25.02.22

Ottima posizione, hotel nuovo, camere pulite. La colazione abbondante ma senza brioches o dolci e senza rispetto per le norme anticovid. Gentilissima Laura della reception che ci ha accolti per il check-in, invece al check-out la collega, di cui non so il nome, è stata estremamente scortese e sbrigativa. Nel complesso lo consiglio
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    40 / 100
Dear Laura, Thanks for taking the time to comment on your recent stay at our modern hotel. We are glad to know that you overall enjoyed your abidance. On the other hand we would like to apologize for our colleague from the reception that didn't match your idea of guest orientated and friendly service behavior. Please be assured that this is not part of our usual standard and will therefore immediately be discussed with our front desk team as well as the head of department. Our entire team generally is very popular with our guests and we will do our best to make sure it stays that way. Hopefully you will give us another opportunity to convince you of our general warm and excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

25.02.22


68%

Da: Rene k.24.02.22

In einigen Punkten muss das Personal nachgeschaut werden! Mein Wunsch ist eine durchgehende Matratze! Personal, gibt es nicht! Zimmer 711 hat aber eine! Ich wollte in der 7 Etage ein Zimmer Nähe des Fahrstuhl. Rezeption gibt mir Zimmer 712! Weit entfernt und im Nachbarhaus direkte Baustelle. Was mir besonders auffällig ist, ob beim Frühstück oder Rezeption, Personal vermeidet Augenkontakt zum Gast und grüßt nicht! Ich bin als Business Gast gezwungen ihr Hotel zu nehmen, leider sehe ich keine Verbesserung! P.s. so einfache Sachen nerven, Duschgel alle, kein Schild bitte nicht stören im Zimmer, es gibt beim Frühstück kein Nutella mehr etc. Zuviele Kleinigkeiten!
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Ristorante
    60 / 100

24.02.22


73%

Da: Teresa23.02.22

La primera noche no nos limpiaron la habitación. El fallo fue nuestro porque vimos otros carteles colgados en la puerta y lo colgamos también, pensando que lo colgamos por la parte de "limpiar habitación". Al día siguiente la limpiaron, pero no muy bien. El desayuno es correcto, pero faltaría algo de repostería. Las habitaciones son modernas y agradables. La situación es genial.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    60 / 100
Dear Teresa, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 73% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

23.02.22


80%

Da: Hugues23.02.22

Séjour agréable, hôtel bien situé proche du centre ville. Personnel très sympathique !
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

23.02.22


80%

Da: Sandra E.20.02.22

We were superhappy with the location and the room, but when we went to breakfast everything got worst. It were too many people there at the same time, without organisation and we are in a pandemic situation and there were a lot of people without mask taking food from the place where it takes everyone!! In addition, the quality and variety of the food was not good
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    40 / 100
Dear Mrs. Esteban, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.02.22


80%

Da: anonimo20.02.22

Et fint hotel der ligger meget centralt ift. Transport, seværdigheder, indkøb/shopping og restauranter
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Dear Guest, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.02.22


73%

Da: Zacharakis19.02.22

We asked for one pillow more because it was too thin and i needed another one and they yold US that the hotel is full and they dont have more... Also they didnt clean the room for 4 days only change the towels... But the room was fine and the area best
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    60 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent stay with us. Regarding to your 73% rating we are glad that you at least overall enjoyed being our guest although specified issues clouded your impressions. Please accept our apologies for the inconveniences and be assured that we take your review serious. As a matter of course we will discuss your points of criticism with our colleagues in charge to avoid further occurrences. Next time we would like to fully convince you of our common excellent hospitality and hope for another opportunity to be your host in Budapest. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.02.22


80%

Da: anonimo19.02.22

Helpful and polite personnel.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
  • Ristorante
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.02.22


70%

Da: anonimo17.02.22

It was nice hotel but it lacked in some amenities. Like the room that was provided had no view at all, if i opened a window i could directly see a wall and nothing else. Also kettle was unavailable. Floor heating was not working. But if looked at the pricing of the hotel and for just travellers, the hotel is superb and reception persons are amazing. The hotel is right in the middle of historical places. So all in all the hotel is nice
  • Camera
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent stay with us. Regarding to your 70% rating and kind words we are glad that you at least overall enjoyed being our guest although specified issues clouded your impressions. Please accept our apologies for the inconveniences and be assured that we take your review serious. As a matter of course we will discuss your points of criticism with our colleagues in charge to avoid further occurrences. Next time we would like to fully convince you of our common excellent hospitality and hope for another opportunity to be your host in Budapest. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

17.02.22


76%

Da: Marc W.15.02.22

Nice hotel! Location was perfect
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
Dear Mr. Wauthier, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

15.02.22


Il nostro Indice di Customer Satisfaction
90%

Sulla base di 3076 valutazioni

Certificato da:
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance90%
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