Recensione: H2 Hotel Budapest
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest
Valutazione complessiva di 1982 recensioni
Dichiarazioni degli ospiti:
„Personale molto cordiale” hanno detto 802 ospiti
„Camere molto piacevoli” hanno detto 805 ospiti
„Colazione molto ricca” hanno detto 679 ospiti
„Posizione ideale” hanno detto 816 ospiti
„Prezzo perfetto” hanno detto 801 ospiti
73%
It was quite nice. But I think the hotel needs to check their beds and the linen for fleas and bed bugs.
- Camera80 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.07.24
70%
Posizione dell’hotel comoda per visitare Budapest.
Nella camera manca il frigobar, ci sono poche grucce e pochi appendiabiti.
Poca privacy per la doccia
Regolazione del condizionamento inesistente
Colazione internazionale da migliorare come qualità.
Possibilità di parcheggio moto, ma al prezzo di un’auto.
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 70% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
18.07.24
76%
nice and clean room. The air conditioner worked perfectly.
Too bad there was no television on the 1st day.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN60 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.07.24
76%
NEed more variety, no safecor fridege in room?
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.07.24
68%
Basic clean hotel with not many amenities. Pillows very thin and two per person would be better than a fold over pillow Great location in town. No wake up call available for early risers for airport departure. Front staff knowledgeable and kind. Need to install a devise plug in by sink - kind of a needed item for ladies but overall for the price paid it was fine. Noisy children and loud parents on our hallway. Would pay a bit more for better amenities next time.
- Camera60 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo60 / 100
- Wifi / WLAN20 / 100
Dear Pamela,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 68% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.07.24
80%
En la sala de desayunos el personal tiene mucho que mejorar. Se trata de un trabajo cara al público y actuaban como si allí no hubiese personas. Eran lentos y poco dispuestos, por no hablar de la ausencia (total) de cualquier gesto de amabilidad (algo que no ocurría en la recepción, por ejemplo). En general ha sido una buena experiencia.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Ádega,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.07.24
80%
Hotel and location were nice, especially for walkablity of the city. Staff was not real welcoming upon arrival. Parking garage was not convenient to get to using the address provided for the hotel. Breakfast was disappointing as it lacked the variety seen at some other hotels.
- Camera100 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Colazione40 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.07.24
63%
Ok but would never come back
- Camera60 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
08.07.24
80%
Overall, I was satisfied with the experience. However, there are some essential aspects that significantly impacted my overall impression. Your staff - at least those we interacted with at the reception - did not seem particularly service-minded. It felt like they were in a hurry to get us processed so they could move on. There was a lack of information, and at check-out, there was no "Thank you for your visit, we hope you enjoyed your stay" or anything of the sort. Additionally, there was a lot of "noise" in the room - for example, the toilet flush was so extremely loud that it woke us up if one of us got up to use the bathroom at night. Furthermore, both the toilet and the shower cabin were very noisy. There was also a clicking/buzzing sound at night - possibly from the A/C. I know, the last part might seem a bit silly, but it had a significant impact on the experience
- Camera60 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Colazione100 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.07.24
73%
Da consigliare
- Camera60 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione100 / 100
- Wifi / WLAN60 / 100
Dear Cioni,
Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.07.24
66%
Good.
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto40 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.07.24
76%
Good, but skirting needs cleaning, shower gel dispenser needed filling, had to ask for more pillows and they weren’t guaranteed as the hotel was full. We weren’t aware that breakfast was included, it wasn’t on any of our paperwork, so we went out everyday for breakfast.
- Camera80 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
01.07.24
80%
El hotel muy lindo pero las personas de recepcion muy antipaticas , poco dispuestas a resolver inquietudes , nos negaron agua caliente en la noche teniendo la cafetera disponible a la vista. Nos mandaron caminar 2 cuadras !!!!
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Colazione80 / 100
- Posizione80 / 100
- Prezzo80 / 100
- Wifi / WLAN100 / 100
Dear Carolina,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.06.24
71%
Wonderful hotel
PLUS
position
Nice, modern and clean room
CONS
Breakfast, good in variety but dirty table and table cutlery ...
Bistro inexistent service the guys were constantly at the phone or at the laptop sitting at the table, no variety of food and drinks.
- Camera100 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione40 / 100
- Ristorante20 / 100
- Wifi / WLAN100 / 100
Dear Andrea,
Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
28.06.24
76%
Modern, clean and welcoming. Location is exellent and close to areas of interest. My only concern was the room having 4 bunkbeds. Also, there was no views except a large wall.
- Camera60 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Sohrab,
We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
25.06.24
76%
Das Brot/Gebäck und Marmelade war um 9:30 Uhr vergriffen ... wurde zwar aufgefüllt, hat aber einige Zeit gedauert. Auch waren die Gläser und Tassen nicht für den Andrang von Gästen in Ausreichender Menge vorhanden. Die Kaffeeautomaten waren verschmutzt (natürlich von den Gästen), diese sollten jedoch m. E. auch während der Frühstückszeit in einen sauberem Zustand gehalten werden.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
24.06.24
63%
Mala por culpa de su publicidad. No pueden ofertar una habitación con sorpresa y que la única sorpresa sean dos literas. Lamentable e impropio de un hotel de esa categoría
- Camera40 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo40 / 100
- Colazione60 / 100
- Wifi / WLAN60 / 100
Dear Mateo,
We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please note the special booking conditions: When booking this room category, the special room allocation is based on availability on the day of arrival.
Accommodation is in a comfort twin, comfort double, superior double or multiple bed room for single or double use (is declared under equipment).
Hopefully you will give us another opportunity to change your point of view during a future abidance with us.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
23.06.24
70%
Sans plus . Pour moi il est incompréhensible qu‘ on offre la chambre comme étant disponible avant 15:00 heures uniquement moyennant un paiement. Soit la chambre est prête et disponible ou elle ne l‘est pas. Buffet pas très alléchant. En arrivant à 8:45 heures, il n‘y avait pas d’œufs brouillés et 9:45 heures il n‘y en avait toujours pas. C’était le cas 1 jour.
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thanks a lot for posting a review of your recent abidance at our H2 Hotel. Please rest assured that early check in's before 3pm are realisable but can only be fulfilled due to our current availability. On the check out day every guest has the possibility to stay in their room until 12noon which makes it impossible for us to guarantee early check in's. We kindly ask for your understanding in this case and hope to meet again someday for an even more enjoyable time.
Best wishes,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
22.06.24
66%
The room was lacking in several ways. No bedside table so I keep my glasses and phone on the bare floor. Lacking electric plugs for recharging by the bed. Only a curtain between the room and bath/sink so my wife wakes me up when washing her hands. Maybe survey guests to see what they like in a room.
- Camera40 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Richard,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 67% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.06.24
76%
Overall experience was okey. Was disappointed by the room a bit, there was no refrigerator/minibar, or a safe, so we could not cool our water or other drinks that we bought. It would have been really good since it was really warm outside.
We could not buy water or other beverages either in their shop because it was closed during the day.
- Camera60 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.06.24
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