Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 3021 recensioni

Le nostre ultime valutazioni:
2524 recensioni, mostra
430 recensioni, mostra
49 recensioni, mostra
14 recensioni, mostra
4 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

Ristorante


66%

Da: Stepan P.10.11.22

Hotel quite nice, good location, nice modern rooms, fine service. However breakfast just terrible! No choice of warm buffet, crazy....
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    20 / 100
Dear Stepan, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 67% rating and glad to know that generally you enjoyed your time with us although we regret that our breakfast didn't fully meet your expectations. Still we hope to welcome you back again someday to improve your impressions and fully win you with our great advantages. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


70%

Da: anonimo10.11.22

A szobák tisztasága, a recepció segítőkészsége remek, a reggeli viszont szegényes volt, ilyen árért lehet ezt sokkal jobban csinálni.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    40 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


73%

Da: Merve Nur E.10.11.22

Odalarda ses yalıtımı yok. Yan odamda olup biten herşeyi duymak zorunda değildim. Çok konforsuzdu bu açıdan. Giysi dolabı, mini buzdolabı, telefon, komodin, tuvalette çöp kovası yoktu. Kahvaltı ve otel konumu dışında hiç memnun kalmadım. Girişte istenen ücreti çok gereksiz buldum. Otelde birşey satın aldığımda hepsinin parasını peşin ödedim zaten. Hala da param iade edilmiş değil. Ülkeme geri dönmeme rağmen. Bir daha asla kalmam ve kimseye tavsiye etmem otelinizi
  • Camera
    40 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    40 / 100
  • Prima colazione
    100 / 100
Dear Mrs. Emen, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Budapest. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We do sincerely apologize for the authorization of the amount you had already paid. It actually was our mistake and we assure you that authorizations will always be released automatically after a few days. So by now you should have your money back and we kindly ask you to contact us in case it isn't. Hopefully you will give us another opportunity to change your point of view during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


97%

Da: Iulia10.11.22

Awesome!
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Ristorante
    80 / 100
Dear Iulia, Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


96%

Da: Emanuelle L.10.11.22

The hotel is very well located, just a few steps from the basilika and Budapest eye and the service and accomodations are exceptional
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
Dear Emanuelle Lima, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.11.22


93%

Da: anonimo09.11.22

all good
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Lieber Gast, herzlichen Dank, dass Sie sich nach Ihrer Heimkehr Zeit nahmen, die positiven Eindrücke Ihres Aufenthaltes Revue passieren zu lassen, um anschließend eine super Bewertung abzugeben. Toll, dass es Ihnen so gut bei uns gefallen hat und unsere Annehmlichkeiten überzeugten. Gern möchten wir Sie erneut begeistern und hoffen auf ein baldiges Wiedersehen. Herzlichst, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

09.11.22


73%

Da: anonimo09.11.22

Some of the receptionists didn't seem to care about service. but overall great hotel.
  • Camera
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    40 / 100
Dear Guest, Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isnt part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.11.22


96%

Da: anonimo07.11.22

Very good and perfect location nearby The Parlament and Donau.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
Dear Guest, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


100%

Da: anonimo07.11.22

Jättefint hotell med bra läge.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
Dear Guest, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


93%

Da: Aurora S.07.11.22

hotel centralissimo; camere funzionali, moderne e pulite; personale gentile e disponibile in tutto, colazione molto buona. Lunico consiglio che darei è di aggiungere qualche fetta di torta/ ciambella da porter scegliere per chi fa la colazione dolce. Complessivamente il mio soggiorno in hotel è stato molto gradito, sicuramente lo risceglierò nel caso dovessi visitare di nuovo la capitale.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Dear Mrs. Salzano, Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


76%

Da: anonimo07.11.22

Eigentlich recht gut - nicht nachvollziehen kann ich, warum man das Frühstück selbst abdecken muss
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Lieber Gast, toll, dass die überwiegend positiven Eindrücke Ihres Aufenthaltes, Ihre Bewertung so gut ausfielen ließen. Wir sind froh, dass Sie sich in unserem Hause insgesamt wohl gefühlt haben und unsere Vorzüge wertschätzten. Schon heute hoffen wir auf ein baldiges Wiedersehen, um Sie dann vollständig von unserem hohen Standard in allen Bereichen überzeugen zu können. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


96%

Da: Liat07.11.22

the hotel is great - clean and near all the sites in Budapest. The hotel services were very good.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
Dear Liat, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


96%

Da: Larry E S.07.11.22

Fantastic value for the money. Perfect location. Seconds from Saint Stephens Basilica, dozens of restaurants within a 5 minute walk. Tram stop about a 10 minute walk. Very pleasant staff.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
Dear Mr. Smith, We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.11.22


100%

Da: anonimo06.11.22

Excellente.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
Dear Guest, We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us. Warmest regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


96%

Da: Quincy F.06.11.22

Overall great experience. Great location, clean, comfortable room. We loved the balcony!
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
Dear Mr. Ford, Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


100%

Da: Butka M.06.11.22

Nagyon kellemes szálloda a belváros szívében, tiszta, kényelmes, modern szobákkal, nagyszerű személyzettel.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
Dear Mrs. Butka, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


90%

Da: anonimo06.11.22

Sehr modern, gute Lage, sehr gutes Frühstück, alles in allem auf jeden Fall weiter zu empfehlen
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
Lieber Gast, wir danken Ihnen für Ihre tolle Bewertung und sind froh, dass wir Sie mit hohem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem Hause willkommen heißen, um Ihnen einen weiteren gelungenen Aufenthalt zu ermöglichen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


76%

Da: Giorgio06.11.22

Hotel ottimo ci ritornerei grazie.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
Dear Giorgio, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


43%

Da: Almudena06.11.22

Limpieza deficiente, la gente de la recepción poco agradable. El hotel no tiene bistró
  • Camera
    40 / 100
  • Pulizia
    20 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    40 / 100
  • Prima colazione
    60 / 100
Dear Almudena, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.11.22


100%

Da: Danilo R.04.11.22

Super Preis-/Leistungsverhältnis. Sehr zentral gelegenes Hotel - alle Sehenswürdigkeit fußläufig erreichbar
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
Lieber Danilo, herzlichen Dank für Ihren kürzlichen Aufenthalt und für Ihre Mühe, diesen so fantastisch zu bewerten. Wir sind begeistert, dass Ihnen die Annehmlichkeiten unseres Hauses so gut gefallen haben und Sie eine wunderbare Zeit in schönem Ambiente verbrachten. Hoffentlich dürfen wir Sie schon bald wieder einmal als unseren geschätzten Gast willkommen heißen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

04.11.22


Il nostro Indice di Customer Satisfaction
90%

Sulla base di 3021 valutazioni

Certificato da:
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance90%
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