Valoraciones: H+ Hotel Zürich
No busque más - todas las valoraciones de un vistazo
Descubra qué piensan los huéspedes de nuestro hotel H+ Hotel Zürich. Aquí le presentamos un resumen de las valoraciones publicadas por clientes de hoteles en diversos portales.
Reserve directamente aquí con el mejor precio garantizado y benefíciese de nuestras ventajas exclusivas.
Vista general de las valoraciones: esto es lo que dicen nuestros huéspedes sobre el H+ Hotel Zürich
Valoración total de 1548 valoraciones
Testimonios de los huéspedes:
„Gran hotel" dijeron 572 invitados.
„Habitaciones muy agradables“ dijeron 528 invitados.
„Personal muy amable“ dijeron 574 invitados.
„Muy buena ubicación“ dijeron 595 invitados.
„Excelente desayuno“ dijeron 262 invitados.
26%
Pessimo mai più
- Habitación20 / 100
- Ubicación20 / 100
- Limpieza20 / 100
- Servicio20 / 100
- Desayuno60 / 100
- Relación calidad/precio20 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
19.10.23
36%
Bad experience for the price, the staff also don’t help you in case of problem, I will not recommend the hotel for nothing
- Habitación60 / 100
- Ubicación60 / 100
- Limpieza20 / 100
- Servicio20 / 100
- Relación calidad/precio20 / 100
Dear Mr. Alsua,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
15.10.23
40%
Very poor and bad quality for the money I paid
never again
- Habitación20 / 100
- Ubicación80 / 100
- Limpieza40 / 100
- Servicio40 / 100
- Desayuno20 / 100
- Relación calidad/precio40 / 100
- Wifi / WLAN80 / 100
Dear Kate,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
17.09.23
40%
Would not recommend it
- Habitación40 / 100
- Ubicación60 / 100
- Limpieza60 / 100
- Servicio40 / 100
- Desayuno20 / 100
- Relación calidad/precio20 / 100
- Wifi / WLAN40 / 100
Dear guest,
Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. We still hope you enjoyed your stay with us, and we get a second chance to convince you of our hotel.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
09.08.23
28%
للأسف سيئة ولن تتكرر
- Habitación20 / 100
- Ubicación20 / 100
- Limpieza60 / 100
- Servicio20 / 100
- Relación calidad/precio20 / 100
- Wifi / WLAN20 / 100
Dear Amal Alwabel,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from the H+ Hotel Zürich.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
11.07.23
32%
Mal. Muy muy caro. Ningún servicio de habitación.
- Habitación20 / 100
- Ubicación60 / 100
- Limpieza20 / 100
- Servicio40 / 100
- Wifi / WLAN60 / 100
- Relación calidad/precio20 / 100
Dear Mr. Rivera,
Thank you for your honest critics. We are very sorry that you got such a bad experience with our Housekeeping service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service.
Sincerely,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
05.07.23
36%
Der Tiere fois ici
- Habitación20 / 100
- Ubicación80 / 100
- Limpieza20 / 100
- Servicio40 / 100
- Relación calidad/precio20 / 100
Dear guest,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team,
Sergej Rosenberg - Online Reputation Manager
14.06.23
40%
Terrible bed, unclean room and staff not helpful.
- Habitación20 / 100
- Ubicación80 / 100
- Limpieza20 / 100
- Servicio20 / 100
- Desayuno80 / 100
- Relación calidad/precio20 / 100
Dear guest,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team,
Sergej Rosenberg - Online Reputation Manager
06.05.23
40%
By not miss-leading the guest and saying it is a 4 stars hotel were we have to come down to the reception to pick up essential things !!! Staff are very rude!!!
- Habitación60 / 100
- Ubicación20 / 100
- Limpieza80 / 100
- Servicio20 / 100
- Relación calidad/precio20 / 100
Dear Rana,
Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service.
Sincerely,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
20.10.22
40%
SECURITY ISSUE!!
I was sleeping and Somebody broke into my room!! I was like WHO IS THAT and she immediately closed the door! this happened in my firs night at 7pm.
After that i went to reception to report about it but they said it was housekeeper!!! WHAT? cleaning room at 7pm?????????? doesn't make sense!
I was about to call the police and check out but couldn't find another hotel with cheap price so I decided to take the risk and stay with extra protection!
- Habitación40 / 100
- Ubicación40 / 100
- Limpieza20 / 100
- Servicio60 / 100
- Relación calidad/precio40 / 100
Dear guest,
Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. Of course, we want all our guests to feel safe and comfortable with us. Our housekeeping late service still had a few rooms to check and is unfortunately in your room because it was displayed as not occupied due to a system error.
We would like to prove to you that you can feel completely comfortable and safe with us, and we hope to get the chance to welcome you back. Let us know if we can do anything for you.
Greetings from Zürich.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
03.10.22
28%
- Habitación20 / 100
- Ubicación20 / 100
- Limpieza60 / 100
- Servicio20 / 100
- Relación calidad/precio20 / 100
Dear guest,
Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time!
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
07.07.22
Nuestro índice de satisfación
Certificado por:
- Servicio de valoración independiente
- Valoraciones de huéspedes reales sin manipularlas
Evaluación promedio