Valutazione dell'hotel:
HYPERION Hotel Salzburg
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' HYPERION Hotel Salzburg
Valutazione complessiva di 1474 recensioni
Dichiarazioni degli ospiti:
"Hotel molto bello" hanno detto 753 ospiti
"Camere molto moderne" hanno detto 750 ospiti
"Posizione top" hanno detto 451 ospiti
"Personale molto cordiale" hanno detto 725 ospiti
"Colazione fantastica" hanno detto 263 ospiti
Le recensioni in dettaglio
Valutazione complessiva
Camera
Posizione
Pulizia
Servizio
Prezzo
Colazione
Ristorante
Bar
63%
Da: M.K.
19.01.25It was ok - totally overpriced for the whole package.
Mostra dettagli
- Camera40 / 100
- Pulizia100 / 100
- Servizio40 / 100
- Posizione100 / 100
- Colazione80 / 100
- Wifi / WLAN60 / 100
- Prezzo20 / 100
Dear M.K.,
Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We are sorry if your stay was not 100% perfect. We will keep working on it. We hope to be able to welcome you again soon in our HYPERION Hotel.
Kind regards from Salzburg,
Your H-Hotels Team
Nicole Krötz – Online Reputation Manager
19.01.25
80%
Da: anonimo
12.12.24Staff was pleasant, Food good, housekeeping sub standard
Mostra dettagli
- Camera80 / 100
- Posizione80 / 100
- Pulizia40 / 100
- Prezzo100 / 100
- Servizio100 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your feedback! We’re delighted to hear that you found our staff pleasant and enjoyed the food during your stay. Your comments about the housekeeping standard are noted, and we’ll ensure to maintain and improve where necessary.
We hope to welcome you back again soon!
Your team from H-Hotels
Stefanie Bergforth – Online Reputation Manager
12.12.24
66%
Da: Mouttapa
04.11.24
Mostra dettagli
- Camera60 / 100
- Pulizia20 / 100
- Servizio60 / 100
- Posizione100 / 100
- Prezzo60 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then.
With kind regards
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
04.11.24
76%
Da: Nilay s.
03.10.24
Mostra dettagli
- Camera100 / 100
- Pulizia20 / 100
- Servizio100 / 100
- Posizione100 / 100
- Prezzo60 / 100
- Wifi / WLAN20 / 100
Dear Nilay,
thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then.
With kind regards
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
03.10.24
76%
Da: anonimo
27.09.24
Mostra dettagli
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
27.09.24
68%
Da: anonimo
28.08.24
Mostra dettagli
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Posizione80 / 100
- Prezzo40 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
herzlichen Dank für die Bewertung Ihres Aufenthaltes. Nur durch Gäste, die sich die Zeit nehmen, uns Ihre Erlebnisse mitzuteilen, können Verbesserungen in unseren Hotels herbeigeführt werden. Schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit.
Mit herzlichen Grüßen
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
28.08.24
80%
Da: anonimo
26.08.24Gutes Stadthotel mit schönem Zimmer und guter Lage
Mostra dettagli
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Colazione40 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für Ihr super Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im Hyperion Hotel genossen und sich bei uns rundum wohlgefühlt haben. Wir hoffen, Sie hatten eine angenehme Heimreise und kommen uns wieder einmal in Salzburg besuchen. Wir freuen uns schon auf Sie!
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
26.08.24
76%
Da: anonimo
20.08.24Gute Lage für einen Kurzaufenthalt von 2-3 Tagen!
Mostra dettagli
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
herzlichen Dank für Ihr ausgezeichnetes Feedback! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns im Hotel genossen haben und sich rundum wohlgefühlt haben. Ihre Zufriedenheit ist unser größtes Ziel, und es erfüllt uns mit Freude zu wissen, dass wir diesem gerecht werden konnten.
Wir hoffen, Sie hatten eine angenehme Heimreise und würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
20.08.24
63%
Da: anonimo
20.08.24とにかく毎日の部屋の掃除を適切な時間に仕あげてほしい
Mostra dettagli
- Camera60 / 100
- Pulizia60 / 100
- Servizio40 / 100
- Posizione100 / 100
- Prezzo40 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for taking the time to write a review. We are very sorry that your stay was not perfect in all areas. We will continue to work on this so that you are completely satisfied next time and keep us in positive memory.
Warm regards from Salzburg,
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
20.08.24
73%
Da: anonimo
19.08.24Gut
Mostra dettagli
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung unseres Hotels. Wir freuen uns über Ihr Feedback und sind erfreut zu hören, dass Ihr Aufenthalt angenehm war. Ihre Meinung ist uns wichtig, und wir werden Ihr Lob an unser Team weitergeben.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Stefanie Bergforth - Online Reputation Manager
19.08.24
80%
Da: anonimo
19.08.24Sehr angenehm mit massiven Lücken für 5 Sterne
Mostra dettagli
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Posizione100 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Wifi / WLAN60 / 100
Lieber Gast,
herzlichen Dank für die Bewertung Ihres Aufenthaltes. Nur durch Gäste, die sich die Zeit nehmen, uns Ihre Erlebnisse mitzuteilen, können Verbesserungen in unseren Hotels herbeigeführt werden. Schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit.
Mit herzlichen Grüßen
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
19.08.24
73%
Da: anonimo
14.08.24Generally happy but expected more for the price of the rooms.
Mostra dettagli
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then.
With kind regards
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
14.08.24
73%
Da: anonimo
12.08.24
Mostra dettagli
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then.
With kind regards
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
12.08.24
64%
Da: anonimo
08.08.24
Mostra dettagli
- Camera60 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Posizione80 / 100
- Prezzo20 / 100
- Wifi / WLAN100 / 100
Dear Guest,
thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then.
With kind regards
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
08.08.24
63%
Da: Giovanni
08.08.24Sufficiente! Personale poco attento alle varie esigenze.
Mostra dettagli
- Camera80 / 100
- Pulizia40 / 100
- Servizio40 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Wifi / WLAN60 / 100
Dear Giovanni,
How nice that we were able to meet your expectations for the most part and that you had a pleasant time with us. We are therefore very sorry that our service from the staff, for which we otherwise only receive praise, did not meet your expectations. We will sit down with our team and train here accordingly. Our team would be very happy to see you again soon. Best regards,
Your H-Hotels team,
Stefanie Bergforth - Online Reputation Manager
08.08.24
72%
Da: anonimo
08.08.24
Mostra dettagli
- Camera60 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Posizione80 / 100
- Prezzo60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
thank you very much for the evaluation of your stay. It is only through guests who take the time to share their experiences with us that improvements can be made in our hotels. Too bad you didn't write what you missed. Nevertheless, we hope that we will get the opportunity to inspire you again and wish you a nice time until then.
With kind regards
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
08.08.24
76%
Da: anonimo
07.08.24Alles immer wunderbar , dismal mit der ausnahme eines unaufmerksamen zimmermädchens
Mostra dettagli
- Camera60 / 100
- Pulizia40 / 100
- Servizio100 / 100
- Posizione80 / 100
- Prezzo80 / 100
- Colazione100 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
herzlichen Dank für Ihre großartige Bewertung! Es freut uns außerordentlich zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Ihre Zufriedenheit ist unser Ansporn, und wir werden auch weiterhin unser Bestes geben, um unseren Gästen unvergessliche Erlebnisse zu bieten. Wir möchten uns dennoch nochmal aufrichtig wegen der Lage mit dem Zimmermädchen entschuldigen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen!
Ihr Team von den H-Hotels
Stefanie Bergforth – Online Reputation Manager
07.08.24
80%
Da: anonimo
04.08.24
Mostra dettagli
- Camera100 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Posizione80 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
herzlichen Dank für Ihre großartige Bewertung! Es freut uns außerordentlich zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Ihre Zufriedenheit ist unser Ansporn, und wir werden auch weiterhin unser Bestes geben, um unseren Gästen unvergessliche Erlebnisse zu bieten. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen!
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
04.08.24
80%
Da: anonimo
22.07.24Good
Mostra dettagli
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Posizione80 / 100
- Prezzo80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the Hyperion Hotel and that you felt completely comfortable with us. We hope you had a pleasant journey home and will visit us again in Salzburg. We are looking forward to seeing you!
Your H-Hotels team
Stefanie Bergforth - Online Reputation Manager
22.07.24
80%
Da: anonimo
17.07.24Tolles Gebäude in guter Lage. Personal freundlich und korrekt. Persönlichkeit und Stil fehlt. Im Detail ausreichend.
Mostra dettagli
- Camera60 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Posizione100 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN20 / 100
Lieber Gast,
vielen Dank für Ihre freundlichen Worte! Es macht uns glücklich zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten. Ihre Zufriedenheit ist unser größtes Ziel, und wir werden auch weiterhin hart daran arbeiten, um unseren Gästen einen ausgezeichneten Service zu bieten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
Ihr Team von den H-Hotels
Stefanie Bergforth - Online Reputation Manager
17.07.24
Il nostro Indice di Customer Satisfaction
94%
Sulla base di 1474 valutazioni
Certificato da
- Servizio di valutazione indipendente
- Recensioni di ospiti reali senza manipolazioni
Valutazione media
- Customer Alliance94%