Valoración del hotel:
HYPERION Hotel Salzburg

Vista general de las valoraciones: esto es lo que dicen nuestros huéspedes sobre el HYPERION Hotel Salzburg

Valoración total de 1430 valoraciones

Nuestras últimas calificaciones:

1283 valoraciones, mostrar
116 valoraciones, mostrar
25 valoraciones, mostrar
5 valoraciones, mostrar
2 valoraciones, mostrar

Testimonios de los huéspedes:

"Muy buen hotel" dijeron 753 invitados

"Habitaciones muy modernas" dijeron 750 invitados

"Ubicación superior" dijeron 451 invitados

"Personal muy amable" dijeron 725 invitados

"Fantástico desayuno" dijeron 263 invitados

Valoraciones detalladas

Total
Habitación
Ubicación
Limpieza
Servicio
Price
Desayuno
Restaurante
Bar

93%
Por: Karl
14.07.25
I shouldn't tell others how good it is
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    80 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    80 / 100
Dear Karl, Many thanks for your great rating. We already look forward to your next stay. Greetings from Salzburg! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
14.07.25

100%
Por: Paul and Robert from C.
13.07.25
Top drawer. We would recommend it to anyone.
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Bar
    100 / 100
  • Price
    100 / 100
Dear Paul, dar Rpobert, We are delighted that the positive impressions of your recent stay made you rate us with amazing 100%. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our HYPERION Hotel in modern ambiance. Please recommend us to your friends and come back again someday for another wonderful abidance in Salzburg. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
13.07.25

100%
Por: anónimo
12.07.25
Excellent - really cant fault anything
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    100 / 100
  • Servicio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a million for giving your abidance at our HYPERION Hotel Salzburg such an amazing rating confirming your delightful impressions and appreciation for our daily efforts. We hope that we can welcome you back again someday and enable your next stay just as pleasant. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
12.07.25

93%
Por: SUHWA C.
11.07.25
Very kind and considerate
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    60 / 100
  • Price
    60 / 100
Dear Suhwa Chang, Thank you very much for the kind review you gave our HYPERION Hotel Salzburg. We are delighted that you enjoyed your stay with us. We would like to take this opportunity to inform you about our pricing structure. Our hotel uses a dynamic pricing system, where room rates are based on current demand, occupancy levels, and local events or trade fairs in Salzburg. As a result, prices vary daily, and it is possible to find attractive rates throughout most of the year. Our tip – try HotMiles: With HotMiles, the bonus program from H-Hotels.com, your loyalty is rewarded. Collect HotMiles for free overnight stays and enjoy exclusive status benefits. You can also save up to 20% on your bookings made through www.h-hotels.com. Simply download our free app, register for HotMiles, and start earning valuable points and status perks. We hope to welcome you back again soon! Best regards, Your team from H-Hotels Christina Dinklage – Online Reputation Manager
11.07.25

96%
Por: anónimo
10.07.25
Nice hotel
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    80 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear guest, We couldn't be happier about the fact that you had such a pleasant stay with us, and we would like to thank you for your awesome rating which confirms your consistently positive impressions. Hopefully we will meet again soon as we look forward to enabling your future visit just as enjoyable. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
10.07.25

100%
Por: anónimo
10.07.25
It was a Great stay Great Staff and Great Food and dirnk everthing perfect
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  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Servicio
    100 / 100
Dear guest, Thanks a million for sharing the beautiful impressions of your recent stay with us and our future guests. We are thrilled about your fantastic rating and the lovely words confirming your appreciation for our conveniences which made your abidance so delightful. Please come back soon and re-experience our excellent service as well as warm hospitality. We can't wait to meet again. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
10.07.25

100%
Por: Essa
10.07.25
Perfect Location Stauffer are top frindly and clean
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Servicio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Essa, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
10.07.25

100%
Por: anónimo
10.07.25
Perfect and sure will come again
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Servicio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, How lovely to know that your stay at our hotel was associated with fantastic impressions which is the reason for your awesome rating. The satisfaction of our guests is our highest priority, and we are more than happy that we have reached your expectations of a pleasant stay to the fullest and you will come back. Please visit us again and re-experience our warm as well as excellent hospitality. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
10.07.25

100%
Por: anónimo
10.07.25
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Servicio
    100 / 100
Dear guest, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
10.07.25

100%
Por: anónimo
10.07.25
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    100 / 100
  • Servicio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are deeply grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations, and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
10.07.25

100%
Por: Nicky L.
10.07.25
Superb! Definitely will return
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Servicio
    100 / 100
Dear Nicky, “Definitely will return”, that is the best compliment. We are very happy to read that you had a good experience at the HYPERION Hotel Salzburg. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Salzburg! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
10.07.25

100%
Por: Lynn unterhielt s.
09.07.25
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    100 / 100
  • Servicio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Lynn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Salzburg! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
09.07.25

100%
Por: anónimo
09.07.25
 Mostrar detalles
  • Habitación
    100 / 100
  • Ubicación
    100 / 100
  • Limpieza
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    100 / 100
  • Servicio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you for posting a 100% rating of your stay at our HYPERION Hotel Salzburg. We are pleased to learn that you had a pleasant experience and would be delighted to welcome you very soon again. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
09.07.25

96%
Por: anónimo
08.07.25
Good
 Mostrar detalles
  • Habitación
    80 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    100 / 100
Dear guest, Thanks a million for choosing our hotel for your trip to Salzburg. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us and come back soon for another fantastic stay. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
08.07.25

100%
Por: Bregy
08.07.25
Tipptopp
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Price
    100 / 100
Lieber Herr Bregy, ich bedanke mich im Namen des gesamten Teams des HYPERION Hotels von ganzem Herzen für das durchweg grandiose Feedback. Es macht mich mehr als glücklich, dass Sie eine schöne Zeit in unserem Haus verbracht haben. In der Hoffnung Sie bei Ihrem nächsten Besuch in Salzburg wieder bei uns begrüßen zu dürfen verbleiben wir mit herzlichen Grüßen, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
08.07.25

93%
Por: Justus E.
08.07.25
Lovely hotel with very friendly and helpful staff and delicious breakfast. A bit more space to store clothing for two people would have been great. Maybe reconfigure some rooms for two-person occupancy and build in a bit more storage, for example a chest of drawers and an extra place to sit?
 Mostrar detalles
  • Habitación
    80 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    80 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear Justus, Thank you for your detailed feedback and for sharing your impressions of your stay with us at the HYPERION Hotel Salzburg. We are delighted that you enjoyed our hotel so much and that you were particularly impressed by our friendly team and breakfast. Such compliments are a great incentive for us and show that our daily commitment to our guests pays off. Our hotel offers various room categories with different sizes. Perhaps you could try our 26 sq m Deluxe Double Room, the 32 sq m Junior Suite, or a 45 sq m Suite on your next booking. If you need help choosing the right room for you, we would be happy to advise you. We are delighted that you also found our hotel's location ideal – right next to Mirabell Palace and the many culinary offerings in the neighborhood. Our HYPERION Hotel Salzburg is located in the listed Palais Faber building complex in the heart of Salzburg's Neustadt district – a perfect starting point for exploring the city. We hope to welcome you back on your next trip to Salzburg and wish you all the best until then! Best regards from Salzburg, Your H-Hotels team, Christina Dinklage - Online Reputation Manager
08.07.25

44%
Por: S.M.
07.07.25
Overall the staff tried but the hotel itself is not 5 stars. Housekeeping needs to do better. Front desk needs to heed the notes in the customer's booking. Also, when arranging a special dessert treat for a birthday, please give high importance to food allergies. We really appreciated the gesture and adorable note for my daughter, but the gentleman who took us to our room with the dessert had poor english, and was not certain which one had the specific nuts she was allergic to. They were all on the same plate, which is a big "no-no" when it comes to food allergies. Please take time to train staff and give more importance as it is a life and death matter. Another point on this is that we changed rooms due to noise, and left the dessert plate behind in the previous room. We left a "do not enter" room door light indicator on our door and left the hotel, to come back with the dessert plate in our room. While they may have thought it was a positive gesture, it was not because #1 for every hotel guest is security and safety - they did not listen to my request to not enter the room. This is not ok and must never happen again. They could have kept the dessert plate in a refrigerator at the kitchen and given it to us when the door light was off.
 Mostrar detalles
  • Habitación
    40 / 100
  • Limpieza
    20 / 100
  • Servicio
    60 / 100
  • Ubicación
    80 / 100
  • Wifi / WLAN
    60 / 100
  • Price
    20 / 100
Dear guest, Please accept our apologies as well as every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen completely in your instance. Upon your request to change rooms, our team offered you an alternative that was actually an upgraded category. We informed you at the time that this room was located next to the elevator, and also reassured you that our rooms are very well soundproofed. You kindly confirmed that this was acceptable to you. We are also sorry for the issues you experienced and the inconvenience caused. Your feedback is important to us as it helps to improve our guest experience going forward. We hope you will return so we can provide you with the hospitality you deserve. Sincerely, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
07.07.25

94%
Por: Volker P.
07.07.25
Sehr angenehmes Stadthotel. Die Lounge ist verbesserungswürdig - es wird selten geprüft, ob noch alles vorhanden bzw. was aufzufüllen ist. Geschockt war ich, dass mehrmals das Servicepersonal Wasserflaschen abgegriffen hat! Habe ich beim Checkout ebenfalls angesprochen! Öffentliche Nahverkehrskarte haben wir nur durch nachfragen erhalten!
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    80 / 100
  • Bar
    80 / 100
  • Price
    80 / 100
Lieber Volker, für die prima Bewertung Ihres Aufenthaltes, möchten wir Ihnen ganz herzlich danken. Großartig, dass Sie sich bei uns wohl fühlten und überwiegend positive Eindrücke sammeln konnten. Vielen Dank für Ihre Anmerkungen zu unserer Executive Lounge, vor allem auch, dass Sie uns dies bereits vor Ort mitgeteilt haben, denen wir nachgehen werden und mit unserem Team besprechen werden. Gern heißen wir Sie während Ihres nächsten Besuches in Salzburg erneut in unserem Hause willkommen und freuen uns schon heute auf ein Wiedersehen. Schöne Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
07.07.25

100%
Por: Ob
06.07.25
Really good
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Dear guest, Thanks a million for giving your recent stay at our HYPERION Hotel Salzburg such a fantastic rating. It shows that our daily efforts were highly appreciated, and we couldn't be happier about the fact that you enjoyed your time with us so much. Please recommend us to your friends and come back again someday for another wonderful abidance in Salzburg. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager
06.07.25

100%
Por: Nägeli B.
05.07.25
Sehr gut
 Mostrar detalles
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Ubicación
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    100 / 100
  • Price
    100 / 100
Lieber Bruno, vielen herzlichen Dank für Ihre großartige Bewertung. Wow 100 % - danke dafür! Es ist unser Anspruch, unseren Gästen den bestmöglichen Service und Komfort zu bieten, um Ihnen einen unvergesslichen und angenehmen Aufenthalt zu bereiten. Schön, dass wir dieses Ziel erreicht haben. Vielleicht kommen Sie uns wieder einmal in unserem HYPERION Hotel Salzburg besuchen, wir freuen uns auf Sie! Freundliche Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
05.07.25

Nuestro índice de satisfación

93%

Basado en 1430 valoraciones

Certificado por

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  • Valoraciones de huéspedes reales sin manipularlas

¿Que es Customer Alliance?

Customer Alliance ayuda de manera independiente a diferentes negocios a recolectar retroalimentación auténtica de sus clientes. Como resultado, este certificado de evaluaciones crea confianza entre el negocio y usted – el cliente del mismo.

¿Cómo funciona el proceso de retroalimentación?

Nuestro cuestionario se envía a todos los clientes. Lo cual asegura que cada una de las evaluaciones emitidas son opiniones reales de los mismos y no pueden ser manipuladas. Sólo los clientes que interactuaron con el negocio, pueden dejar una evaluación.

¿Qué es el índice de satisfacción?

El índice de satisfacción le ofrece un promedio de todas las evaluaciones en toda la retroalimentación. Es una indicación sobre que tan feliz esta la gente con el negocio. El mejor resultado será un 100%.

¿qué es esto?

Evaluación promedio

  • Customer Alliance93%
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