Valutazione dell'hotel:
HYPERION Hotel Salzburg

Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' HYPERION Hotel Salzburg

Valutazione complessiva di 1520 recensioni

Le nostre ultime valutazioni:
1397 recensioni, mostra
87 recensioni, mostra
28 recensioni, mostra
5 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

"Hotel molto bello" hanno detto 753 ospiti

"Camere molto moderne" hanno detto 750 ospiti

"Posizione top" hanno detto 451 ospiti

"Personale molto cordiale" hanno detto 725 ospiti

"Colazione fantastica" hanno detto 263 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

100%

Da: L M.13.09.23

Outstanding, the room was huge and the bedding so soft! Very clean, new, modern, and perfect
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

13.09.23


96%

Da: Cameron S.13.09.23

Great. Nice selection and comfortable seating. Helpful staff.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Cameron, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. It is our aim to make our guests' stay as pleasant as possible. Of course, this also includes first-class service. I am happy to pass on your praise in this regard to all employees. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

13.09.23


96%

Da: Peter R.12.09.23

Very nice hotel and helpful staff.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Peter, Thank you for your positive review that you have written for our Hyperion Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Salzburg. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

12.09.23


86%

Da: anonimo11.09.23

Wir waren 5 Tage in diesem Hotel. Unser "Komfort"-Zimmer hat uns allerdings enttäuscht aufgrund seiner Unzweckmäßigkeit. Es fehlen kl. Schränke mit Ablageflächen bzw. Schubladen für Oberteile, Accessoires und Wäsche. Die beiden Ablagen im Schrank befinden sich in fast unerreichbarer Höhe. Wir haben also diesbezüglich aus dem Koffer gelebt. Das mag für 1 Übernachtung akzeptabel sein, jedoch nicht für einen längeren Aufenthalt!
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    100 / 100
Lieber Gast, vielen Dank für Ihre Bewertung. Schön, dass wir Ihr Gastgeber in unserem Hyperion Hotel sein durften. Wir hoffen, dass Sie einen angenehmen Aufenthalt hatten. Wir freuen uns auf ein Wiedersehen im schönen Salzburg, damit wir sie vollkommen von uns überzeugen können. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

11.09.23


96%

Da: .11.09.23

  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

11.09.23


100%

Da: anonimo11.09.23

  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, das gesamte Team sagt „Dankeschön“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hyperion Hotel so klasse bewertet haben. Wir freuen uns, dass auch dieser Aufenthalt mit so vielen tollen Eindrücken verbunden war, dass wir uns schon heute darauf freuen, Sie erneut von unserem Service begeistern zu dürfen. Dass Sie uns erneut besuchen würden, ist das schönste Lob, dass Sie aussprechen können und wir sind sehr stolz und dankbar für Ihre lobenden Worte. Bis ganz bald im schönen Salzburg. Herzliche Grüße, Ihr Team von den H-Hotels, Stefanie Bergforth – Online Reputation Manager

11.09.23


100%

Da: Fred G.10.09.23

An impressively underrated property
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Fred, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

10.09.23


100%

Da: anonimo10.09.23

An incredible hotel. The food is great. The staff is extremely friendly. The room was amazing, clean, and modern technology built in.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for taking part in our survey and for giving us such a good rating for our Hyperion Hotel. It's great to see that everything went well for you. It is always a great pleasure for us when we can give our guests a pleasant time. We are pleased that you enjoyed your stay with us and hope to welcome you again soon in Salzburg. Your H-Hotels team Stefanie Bergforth – Online Reputation Manager

10.09.23


100%

Da: anonimo10.09.23

I loved your hotel, your staff are a credit to you and their attentiveness and professionalism was a delight. I loved the extras included. If I return to Salzburg in the future i will definitely stay with Hyperion again
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for taking part in our survey and for giving us such a good rating for our Hyperion Hotel. It's great to see that everything went well for you. It is always a great pleasure for us when we can give our guests a pleasant time. We are pleased that you enjoyed your stay with us and hope to welcome you again soon in Salzburg. Your H-Hotels team Stefanie Bergforth – Online Reputation Manager

10.09.23


100%

Da: Sohiela09.09.23

Great
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Sohiela, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

09.09.23


66%

Da: anonimo09.09.23

We loved our room and the location of the hotel, but housekeeping was very bad. Coffee and minibar waters were not replaced. We had to ask for them at night. Not all towels were replaced. Room floor was not swept/cleaned. At check out, service was slow and not very efficient.
  • Camera
    100 / 100
  • Pulizia
    20 / 100
  • Servizio
    20 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, thank you very much for taking the time to rate our hotel. We are sorry to read that we were unable to convince and inspire you in several areas. Please be assured that we want to give each of our guests a pleasant stay. We are therefore very interested in your impressions and experiences and would like to take this opportunity to apologize for the inconvenience. We are sorry to hear that we were not able to meet your expectations in every respect. We would like to take this opportunity to apologize for the careless behavior of the reception. Of course, this does not correspond to our standard and we will make our employees aware of this again and have a conversation with the department. Of course we hope that one day we will be able to convince you of our Hyperion Hotel and our standards. Until then, we wish you all the best and a good time. Best regards, Your H-Hotels team Stefanie Bergforth – Online Reputation Manager

09.09.23


93%

Da: Clair B.08.09.23

Sehr schönes Hotel mit sehr freundlichem Personal!
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Liebe Clair, tausend Dank für Ihre wundervolle Bewertung, über die sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hyperion Hotel überzeugen konnten und hoffentlich auch zukünftig Sie in Salzburg überzeugen werden. Alles Gute bis dahin wünschen wir Ihnen. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

08.09.23


100%

Da: anonimo08.09.23

Check-in was great. Friendly staff
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. It is our aim to make our guests' stay as pleasant as possible. Of course, this also includes first-class service. I am happy to pass on your praise in this regard to all employees. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

08.09.23


100%

Da: المحامي مجبل ا.06.09.23

بصراحة اجمل فندق نزلت به في حياتي راقي وفخم وهادئ وتعامل جميع العالمين ممتاز الطاقم ودود جداً ومحبين للخدمة اشكرهم من اعماق قلبي وشكر خاص لمدير الفندق وللموظف جائير وسأعود التجربة بأذن الله
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the Hyperion Hotel and that you felt completely comfortable with us. We hope you had a pleasant journey home and will visit us again in Salzburg. We are looking forward to seeing you! Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

06.09.23


100%

Da: Brenda06.09.23

It was amazing. Everybody was extremely friendly and helpful!
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Brenda, Thank you for taking part in our survey and for giving us such a good rating for our Hyperion Hotel. It's great to see that everything went well for you. It is always a great pleasure for us when we can give our guests a pleasant time. We are pleased that you enjoyed your stay with us and hope to welcome you again soon in Salzburg. Your H-Hotels team Stefanie Bergforth – Online Reputation Manager

06.09.23


100%

Da: Tam06.09.23

It was wonderful.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Tam, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

06.09.23


96%

Da: anonimo05.09.23

We enjoyed everything except the dinner. We ordered room service: steak, tartare, linguine, and gnocchi. We weren’t impressed with anything. It was just okay. I don’t think I’d recommend the restaurant to anyone. The staff person who delivered the food was wonderful!
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. Es ist uns ein Bestreben, unseren Gästen den Aufenthalt so angenehm wie möglich zu machen. Hierzu gehört selbstverständlich auch ein erstklassiger Service. Ihr Lob diesbezüglich gebe ich sehr gerne an alle Mitarbeiterinnen und Mitarbeiter weiter. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

05.09.23


93%

Da: anonimo05.09.23

Relaxing and enjoyable
  • Camera
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

05.09.23


100%

Da: Francesco G.05.09.23

  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre positive Bewertung, die Sie für unser Hyperion Hotel geschrieben haben. Wir freuen uns, dass Sie eine schöne und angenehme Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

05.09.23


96%

Da: Ralph05.09.23

Very unique hotel. Old yet modern. Beautifully decorated. Congrats to the designer.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Ralph, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager

05.09.23


Il nostro Indice di Customer Satisfaction
95%

Sulla base di 1520 valutazioni

Certificato da:
cusomer alliance logo
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance95%
prenota