Recensione: H4 Hotel Berlin Alexanderplatz
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H4 Hotel Berlin Alexanderplatz
Valutazione complessiva di 2813 recensioni
Dichiarazioni degli ospiti:
„Molto bene prezzo” hanno detto 937 ospiti
„Posizione ottimale” hanno detto 1097 ospiti
„Camere molto accoglienti” hanno detto 1010 ospiti
„Personale molto competente” hanno detto 1051 ospiti
„Colazione favolosa” hanno detto 656 ospiti
80%
It is very nice
- Camera80 / 100
- Posizione100 / 100
- Prima colazione80 / 100
- Ristorante80 / 100
- Rapporto qualità prezzo60 / 100
- Pulizia80 / 100
- Servizio80 / 100
Dear guest,
Thank you for choosing our hotel for your recent stay in Berlin and for sharing your experiences. Good to know that you enjoyed your time with us and appreciated our amenities. During your next abidance we would like to fully convince you of our great quality level and hope to meet again someday.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
02.12.22
100%
Ich habe mich sehr wohl gefühlt. Das Personal war sehr aufmerksam und freundlich.
- Camera100 / 100
- Posizione100 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Lieber Gast,
auf diesem Weg möchten wir uns ganz herzlich für Ihren Aufenthalt im H4 Hotel bedanken und dafür, dass Sie ein wunderbares Feedback bezüglich Ihrer Erfahrungen abgegeben haben. Super, dass wir Ihnen mit tollen Annehmlichkeiten und freundlichem, sowie gastorientierten Service eine solch erholsame Zeit bereiten konnten. Berlin ist immer eine Reise wert und wir würden uns sehr freuen, Sie während Ihres nächsten Besuches in unserem Hause aufs Neue zu begeistern.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
02.12.22
97%
- Camera100 / 100
- Posizione100 / 100
- Prima colazione100 / 100
- Ristorante100 / 100
- Bar100 / 100
- Rapporto qualità prezzo80 / 100
- Pulizia100 / 100
- Servizio100 / 100
Dear guest,
We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay in the heart of Berlin.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
02.12.22
70%
Zusammengefasst für ein 4 Sternhotel eher enttäuschend.
- Camera80 / 100
- Posizione60 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo60 / 100
- Pulizia60 / 100
- Servizio60 / 100
Lieber Gast,
danke, dass Sie nach Ihrer Heimkehr an uns gedacht haben und eine Einschätzung Ihrer Aufenthaltserfahrungen abgaben. Ihr Feedback, welches sowohl Ihre positiven, als auch negativen Eindrücke wiedergibt, wissen wir zu schätzen und nehmen uns Ihre Kritik zu Herzen. Bitte entschuldigen Sie die Unannehmlichkeiten, welche Ihnen aufgrund der aufgeführten Mängel in Ihrem Zimmer entstanden sind und seien Sie versichert, dass wir diese umgehend prüfen, sowie beheben werden. Des weiteren bedauern wir Ihre unschönen Erlebnisse mit unserem sonst so beliebten Empfangsteam und haben Ihre Anmerkungen hierzu bereits entsprechend weitergeleitet. Hoffentlich besuchen Sie uns eines Tages erneut, damit wir die Möglichkeit haben, Ihre Meinung zu verbessern und Sie für unser modernes Stadthotel zu gewinnen.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
01.12.22
100%
Wonderful hotel, friendly staff, great room and great amenities, will definitely be back!
- Camera100 / 100
- Posizione100 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Dear guest,
We are delighted to have convinced you of our great comfort and excellent service features. Thanks a million for sharing your throughout positive impressions and please visit us again someday for another wonderful stay.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
01.12.22
100%
- Camera100 / 100
- Posizione100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Dear Ece,
Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience and nice location.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
01.12.22
66%
DA UN 4 STELLE CI SI ASPETTA DI PIU
- Camera80 / 100
- Posizione100 / 100
- Prima colazione40 / 100
- Rapporto qualità prezzo60 / 100
- Pulizia40 / 100
- Servizio80 / 100
Dear guest,
Thank you for your time to rate and comment on your recent abidance. We are glad that our super central location met your expectations but at the same time we deeply regret mentioned inconveniences. Please accept our apologies for the lack of cleanliness in your bathroom and rest assured that this issue will be discussed with our responsible colleagues as spotlessly tidiness is one of our highest priority. Furthermore we are sorry that our breakfast wasn't to your full satisfaction although it generally is very popular with our guests. Actually we do offer sweet yeast braid which is similar to Brioche and intended to replace croissants or cake. We hope to welcome you back again someday as we would like to win you with our great advantages.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
01.12.22
76%
Good hotel, but nothing special. Dont think that I would choose you for the next visit.
Junior suite was Ok. Amenities and lack of minibar items when check in was a dissapointment. You should pay attention for the customers who want to pay extra for a better room. Suites must be in perfect condition.
- Camera80 / 100
- Posizione80 / 100
- Prima colazione80 / 100
- Rapporto qualità prezzo60 / 100
- Pulizia80 / 100
- Servizio80 / 100
Dear guest,
Thank you for your time to leave us a kind review of your stay experiences at our hotel. Good to know that you overall enjoyed being our guest and that most of our amenities were to your satisfaction. We also appreciate your suggestions for improvement and we apologize for the inconveniences. Please rest assured that we totally agree with your opinion and that we will discuss meaningful notes with our responsible colleagues. To fully convince you of our quality level we hope you will give us another opportunity to be your host again someday.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
01.12.22
76%
Hôtel bien situé - correspond bien aux informations du site web
- Camera80 / 100
- Posizione60 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo80 / 100
- Pulizia80 / 100
- Servizio60 / 100
Dear Murielle,
Thank you for sharing a kind feedback of your recent stay with us. We are glad that your positive impressions prevailed and that your abidance at our modern city hotel was overall enjoyable. Next time we would like to fully convince you of our excellent hospitality and hope to meet again.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
01.12.22
88%
wir waren zu Frieden.
- Camera80 / 100
- Posizione100 / 100
- Prima colazione80 / 100
- Ristorante80 / 100
- Rapporto qualità prezzo80 / 100
- Pulizia100 / 100
- Servizio100 / 100
Lieber Gast,
herzlichen Dank, dass Sie die positiven Eindrücke Ihres Aufenthaltes mit uns und unseren zukünftigen Gästen geteilt haben. Wie schön, dass Sie eine tolle Zeit in unserem Hause verbringen konnten und unsere Annehmlichkeiten Ihren Geschmack trafen. Hoffentlich dürfen wir Sie schon bald wieder einmal willkommen heißen.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
30.11.22
100%
Experiencia inolvidable, si regreso a Berlín, repetiré sin dudas
- Camera100 / 100
- Posizione100 / 100
- Prima colazione100 / 100
- Bar100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Dear Claudia,
Thanks a million for sharing the positive impressions of your recent abidance with us and our future guests. We love giving our very best to provide an excellent service and we are delighted that we have managed to fully satisfy your expectations of a wonderful stay. Please come back soon and allow us to enable your next visit just as memorable.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
30.11.22
94%
Perfekt
- Camera80 / 100
- Posizione80 / 100
- Prima colazione100 / 100
- Centro conferenze100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Lieber Gast,
für Ihren Aufenthalt und die daraus resultierende super Bewertung möchten wir Ihnen ganz herzlich danken. Toll, dass Ihre Zeit bei uns erholsam war und Ihr Feedback entsprechend positiv ausfiel. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem modernen und zentral gelegenen Hause willkommen heißen.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
30.11.22
72%
- Camera80 / 100
- Posizione100 / 100
- Prima colazione80 / 100
- Ristorante60 / 100
- Bar40 / 100
- Rapporto qualità prezzo80 / 100
- Pulizia80 / 100
- Servizio60 / 100
Dear Marzia,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Good to know that your positive impressions prevailed which made your stay overall enjoyable. We are sorry though that specified inconveniences clouded your impressions so much and we assure you to discuss your notes with our responsible colleagues. Next time we would like to convince you of our great facilities and super service features in every way. To do so we hope for another opportunity to be your host in Berlin.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
30.11.22
88%
- Camera80 / 100
- Posizione100 / 100
- Prima colazione100 / 100
- Ristorante80 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia60 / 100
- Servizio100 / 100
Dear guest,
Thanks a lot for choosing our hotel for your recent and pleasant stay in Berlin. We are happy that your positive impressions made you leave us such a great rating and we hope to welcome you back again soon for another enjoyable abidance.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
30.11.22
40%
Very disappointed about the lack of breakfast options for someone with a lactose intolerance. Had to go elsewhere to buy food despite having already bought breakfast and then was not given a refund for it. Would not recommend to any of our friends or family.
- Camera60 / 100
- Posizione60 / 100
- Prima colazione20 / 100
- Rapporto qualità prezzo20 / 100
- Pulizia60 / 100
- Servizio20 / 100
Dear guest,
We deeply regret that we couldn't win you with the service features and great amenities our H4 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our top priority and we work hard each day to meet our quality level. Therefore we are very sad not to have reached your expectations of a pleasant stay due to the lack of lactose free breakfast products and we are sorry for the inconveniences caused. As a matter of course we will forward your meaningful feedback to our head chef for his consideration. Hopefully you will give us another opportunity to improve your impressions during a future abidance.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
30.11.22
100%
Wir hatten mit unseren 2 kleinen Kindern einen sehr schönen Aufenthalt im H4 Hotel. Für ein "Stadthotel" waren Ihre Mitarbeiter sehr kinderfreundlich, was uns wichtig ist.
Das Hotel hat uns super gefallen, besonders die Einrichtung und was einem Gast für das Geld geboten wird.
Man hat sich sofort wohlgefühlt.
- Camera100 / 100
- Posizione100 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Lieber Herr Pohle,
tausend Dank für Ihr großartiges Feedback. Wir sind begeistert, dass der Komfort unseres modernen Hauses, sowie die tollen Serviceleistungen unseres engagierten Teams Ihren Aufenthalt so wunderbar werden ließen. Das Wohl unserer Gäste liegt uns sehr am Herzen und wir freuen uns schon heute darauf, Ihren nächsten Besuch genauso angenehm zu gestalten.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
29.11.22
100%
Ottimo
- Camera100 / 100
- Posizione100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Dear Vincenzo,
Many thanks for posting a lovely review which is confirming your delightful time with us. It was our pleasure to have satisfied your expectations and we already look forward to welcome you back again someday for another wonderful stay.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
29.11.22
83%
Great hotel. Staff not so much. Only two employees were helpful. Other employees downright rude.
- Camera100 / 100
- Posizione80 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo80 / 100
- Pulizia100 / 100
- Servizio40 / 100
Dear Gabriela,
Thank you for your recent stay and kind feedback which we have read attentively. Good to know that apart from the mentioned inconveniences you enjoyed a pleasant and delightful time with us. Please accept our apologies for your uncomely experiences with some of our colleagues who have fallen short of your prospects and our usual norm. We regret the described inconveniences and it is our need to let you know that inattentive or impolite behavior is a very uncommon case at our H4 Hotel as our entire team generally is very much appreciated. During your next abidance we would like to change your point of view and convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
28.11.22
100%
Würden immer wieder das Hotel buchen
- Camera100 / 100
- Posizione100 / 100
- Prima colazione100 / 100
- Rapporto qualità prezzo100 / 100
- Pulizia100 / 100
- Servizio100 / 100
Lieber Gast,
tausend Dank, dass Sie nach Ihrer Heimreise daran gedacht haben, Ihre hervorragenden Eindrücke mit uns und unseren zukünftigen Gästen zu teilen. Wir finden es super, dass Ihnen unser modernes Haus, im zentralen Teil Berlins, so gut gefallen hat und wir Sie mit herzlicher Gastfreundschaft, sowie tollen Annehmlichkeiten gewinnen konnten. Während Ihres nächsten Aufenthaltes möchten wir Sie erneut begeistern und hoffen auf ein baldiges Wiedersehen.
Herzliche Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
28.11.22
94%
Nothing to not like at this hotel. An ideal place to explore Berlin
- Camera100 / 100
- Posizione80 / 100
- Prima colazione100 / 100
- Bar100 / 100
- Rapporto qualità prezzo80 / 100
- Pulizia100 / 100
- Servizio100 / 100
Dear guest,
Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the positive impressions of your comfortable and pleasant stay at our hotel. Hopefully we can welcome you back again someday for another enjoyable abidance with us.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
28.11.22
Il nostro Indice di Customer Satisfaction
Certificato da:
- Servizio di valutazione indipendente
- Recensioni di ospiti reali senza manipolazioni
Valutazione media