Hotelbewertung: H2 Hotel Budapest
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Bewertungsübersicht: Das sagen unsere Gäste über das H2 Hotel Budapest
Gesamtbewertung aus 3042 Bewertungen
Gästeaussagen:
„Sehr freundliche Mitarbeiter” sagten 802 Gäste
„Sehr angenehme Zimmer” sagten 805 Gäste
„Sehr reichhaltiges Frühstück” sagten 679 Gäste
„Ideale Lage” sagten 816 Gäste
„Perfekter Preis” sagten 801 Gäste
63%
The room was not clean and there was a problem with the air conditioning. Check-in took more than an hour
- Zimmer80 / 100
- Sauberkeit40 / 100
- Service60 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden40 / 100
- Frühstück80 / 100
Dear Guest,
Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
02.09.22
80%
Overordnet fint hotel. Beliggenhed helt perfekt. P kælder fin. Smilende og venligt personale i receptionen og gode til engelsk. Måden morgenmaden var sat sammen på var en smule forvirrende. Når man tog juice var det halv vand og halv juice. Afrydning skulle man selv. Frugten var kedelig og virkede til at være fra dåse.
Værelset var fint, masser af stikkontakter. Stort bad, med lækker bruser. Vi fandt dog aldrig ud af hvordan mørklægnings gardinet virkede. Der var ingen bar i lobbyen, men du kan købe flaskeøl el sodavand, hvis de ikke holder lukket..
- Zimmer80 / 100
- Sauberkeit100 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück60 / 100
Dear Mrs. Hansen,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
66%
Dezastru!
Pe langa atitudinea nepotrivita a personalului de la receptie fata de unii turisti, camerele nu sunt prevazute cu frigider, noptiere, paturile (supraetajate) sunt mici si neconfortabile.
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service20 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden20 / 100
- Frühstück100 / 100
Dear Guest,
Thanks for having stayed at our hotel and for taking the time to bring your experiences to our attention. We deeply regret the uncomely impressions you experienced especially because of some colleagues that obviously didn't meet your idea of guest oriented and friendly service attitude. Please rest assured that our entire team generally is appreciated for their kindness and bearish or impolite behavior certainly not usual. To make sure it stays that way we will hold an appropriate consultation internally to avoid further occurrences. We hope for another opportunity to convince you of our common warm hospitality and would be happy to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
66%
Prima zi din vacanta, distrusa de personalul de la receptie.
Atitudine jignitoare fata de turisti sau doar fata de turistii romani.
Ni s-au reținut ca garantie 2000 de forinti pentru parcare. Parcarea a costat 1500 (o zi, 2 masini). Ni s-a spus ca ni se va restitui diferenta insa nu a fost asa.
Am fost furati pe fata si tratati ca si cum am fi fost niste cersetori sau hoti cand de fapt ei ne-au bagat mana in buzunar si ne-au pacalit.
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service20 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden20 / 100
- Frühstück100 / 100
Dear Guest,
unfortunately we can't really do much with your statement. However, we are sorry if we upset you in any way. Please be assured that xenophobia is completely absurd and out of the question in a hotel like ours.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
80%
Hotel bem localizado e com quartos muito funcionais e limpos. O pequeno-almoço é agradável mas as bebidas não tem muita qualidade (especialmente os sumos de fruta).
- Zimmer80 / 100
- Sauberkeit100 / 100
- Service60 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
Dear Mrs. Ferreira,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
80%
Buono,unica piccola pecca,chi fa colazione dopo 8,30/8,40 trova qualcosina in meno.
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
Dear Luca,
Thank you for your time to rate on your overall pleasant abidance at our comfortable hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
30.08.22
76%
Soggiorno molto buono. Migliorerei la colazione con più scelta per l'opzione "dolce" e anticiperei l'orario di sistemazione giornaliera delle camere (talvolta viene fatta dopo le 15.00 ....)
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung60 / 100
- Preisempfinden100 / 100
- Frühstück60 / 100
Dear Guest,
Thanks a lot for choosing our hotel for your recent trip. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
29.08.22
66%
Average
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service40 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden60 / 100
- Frühstück40 / 100
Dear Mr. Dr Toma,
We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
29.08.22
80%
A good overall experience.
- Zimmer100 / 100
- Sauberkeit100 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden60 / 100
- Frühstück60 / 100
Dear Razvan,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
27.08.22
70%
Very good
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service60 / 100
- Verkehrsanbindung60 / 100
- Preisempfinden80 / 100
- Frühstück60 / 100
Dear Guest,
Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
26.08.22
80%
Ein rundum ordentliches Mittelklassehotel.
Etwas zu lange Wartezeiten sowohl beim Check in, als auch beim Check out.
Keine Info über WLAN, keine Frage nach 2er Karte, obwohl für Aufzug nötig und Nachfrage nach sonstigen Bedürfnissen (wo ist was...)
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
Lieber Gast,
wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
26.08.22
76%
Hotel room was great. Very clean. Quite small and my husband and I found it slightly confusing at first trying to turn on the lights/ac.
Breakfast was wonderful. Great variety and loved the coffee machines.
While we selected the hotel due to location- be aware one of the bridges is closed due to renovations making it less convenient
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service60 / 100
- Verkehrsanbindung60 / 100
- Preisempfinden80 / 100
- Frühstück100 / 100
Dear Guest,
How nice that we were able to fulfill most of your wishes and that you had a pleasant time with us. Our team would be very happy to see you again soon.
Best regards,
Your H-Hotels team
Nicole Krötz Online Reputation Manager
24.08.22
73%
Positivo ma le dormite nei letti a castello erano scomode: i cuscini sono troppo leggeri e poco ergonomici. Sicuramente migliorabile.
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden60 / 100
- Frühstück60 / 100
Dear Pier,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
24.08.22
70%
Frühstück: Tische und Besteck könnten sauberer sein, einiges wurde nur spärlich nachgefüllt
- Zimmer80 / 100
- Sauberkeit60 / 100
- Service60 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück60 / 100
Lieber Gast,
danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 Hotel Budapest rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
18.08.22
80%
Hotel perfectamente situado para descubrir lo mejor de Budapest. Nosotros habíamos seleccionado habitación para dos adultos y dos niños y en la foto de booking aparecía cama de matrimonio y dos kieras, pero nuestra habitación tenía cuatro literas u ninguna vistadaba a un patio inferior. Fue una pena, pero bueno! Solo lo utilizamos para dormir. La próxima vez nos aseguraremos mejor de la habitación que solicitamos.
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service80 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden60 / 100
- Frühstück80 / 100
Dear Mr. Arce,
We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
15.08.22
80%
We enjoyed our stay
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
15.08.22
66%
Goog hotel in a very good location. But the breakfast was interestingly bad. The cheapest and worst hotel breakfast so far, and I have tried many.
- Zimmer100 / 100
- Sauberkeit100 / 100
- Service60 / 100
- Verkehrsanbindung60 / 100
- Preisempfinden60 / 100
- Frühstück20 / 100
Dear Mr. Karlsson,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
04.08.22
73%
Modern hotel, 24/7 reception, great location, breakfast not much variation, often empty plates, breakfast to go (early flight) very minimal.
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück40 / 100
Dear guest,
Thank you for choosing our hotel and for sharing your positive feedback with us and other guests.
We regret that you were not convinced of our breakfast. We would like to apologize for this and hope to convince you during your next stay with us.
Your H-Hotels Team
Nicole Krötz Online Reputation Manager
26.07.22
80%
Good hotel for a Budapest visit.
- Zimmer80 / 100
- Sauberkeit100 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück60 / 100
Dear guest,
Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our modern H2 Hotel.
Best wishes,
Your H-Hotels Team
Nicole Krötz Online Reputation Manager
25.07.22
73%
La experiencia genetal se puede dar como aceptable.
El principal problema es el sinsentido de que no me puedan dar una almohada extra o que el desayuno sea algo escaso y con poca variedad.
Por lo demás, trato correcto, ambiente bueno y silencioso.
- Zimmer80 / 100
- Sauberkeit100 / 100
- Service60 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden60 / 100
- Frühstück40 / 100
Dear Jj,
Thank you for your review and your honest words. Thanks to feedback like this, it is possible for us to constantly improve. It is important to us that our guests feel comfortable with us. We would like to apologize for the service and will therefore discuss your comments internally and make improvements accordingly. We hope you still slept well and will visit us again on your next trip to Budapest. All the best until then
Best regards,
Your H-Hotels team
Nicole Krötz - Online Reputation Manager
25.07.22
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