Hotelbewertung: H2 Hotel Budapest
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Bewertungsübersicht: Das sagen unsere Gäste über das H2 Hotel Budapest
Gesamtbewertung aus 2981 Bewertungen
Gästeaussagen:
„Sehr freundliche Mitarbeiter” sagten 802 Gäste
„Sehr angenehme Zimmer” sagten 805 Gäste
„Sehr reichhaltiges Frühstück” sagten 679 Gäste
„Ideale Lage” sagten 816 Gäste
„Perfekter Preis” sagten 801 Gäste
73%
Breakfast was the same every day and not a lot of choices for vegetarians. There were not any slippers and tea/coffee in the room. On the other hand, hotel has a good location and room was extremely cleaned.
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden60 / 100
- Frühstück60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.01.24
73%
Good
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden60 / 100
- Frühstück60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Good to know that you overall enjoyed staying at our Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.01.24
63%
New building so nice room, but completely unsatisfied with services offered.
- Zimmer40 / 100
- Sauberkeit80 / 100
- Service40 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden60 / 100
- Frühstück60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 63% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
31.12.23
76%
El hotel me ha gustado pero me ha parecido precio alto para los servicios que presta el hotel
- Zimmer80 / 100
- Sauberkeit100 / 100
- Service60 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden60 / 100
- Frühstück60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.12.23
80%
Mostly everything ok. The bad things were as follows: The room doors are a big fail, we could hear everything from the hall. The bistro didn't have the food that we wanted from the menu. They also didn't have the daily offer that should be there according to the menu. we noticed that the pizzas that are offered are frozen pizzas. A big disappointment.
- Zimmer80 / 100
- Sauberkeit100 / 100
- Service100 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück100 / 100
- Restaurant20 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.12.23
76%
Positive overall, however the breakfast quality was very poor
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service100 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden80 / 100
- Frühstück20 / 100
- Wifi / WLAN100 / 100
Dear guest,
We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!
We look forward to welcoming you to our hotel again in the future.
Best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
27.12.23
76%
accoglienza in reception ottima, colazione però senza alcuni prodotti di cucina internazionale fondamentali (unno fra tutti il bacon)
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden80 / 100
- Frühstück40 / 100
- Wifi / WLAN100 / 100
Gentile Matteo,
Ci ha fatto molto piacere ricevere la sua recensione positiva, ma discuteremo e valuteremo i suoi suggerimenti anche internamente. Grazie mille per il suo commento!
Saremo lieti di accoglierla nuovamente nel nostro hotel in futuro.
Con i migliori saluti,
Il vostro team di H-Hotels,
Fabienne Lennert - Responsabile reputazione online Ovest
26.12.23
73%
War alles gut für ein 3 Sterne Hotel
- Zimmer60 / 100
- Sauberkeit80 / 100
- Service60 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Herzliche Grüße aus Budapest,
Ihr Team von den H-Hotels,
Fabienne Lennert - Online Reputation Manager West
25.12.23
73%
Σε γενικές γραμμές η διαμονή ήταν καλή.
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service60 / 100
- Verkehrsanbindung60 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
- Wifi / WLAN100 / 100
Dear Maria,
We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!
We look forward to welcoming you to our hotel again in the future.
With best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
23.12.23
80%
Rendben
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden60 / 100
- Frühstück100 / 100
- Wifi / WLAN80 / 100
Dear guest,
Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon!
With best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
22.12.23
76%
Muy mala. Todo empañado por el estado de las instalaciones en la habitación. Tapas de luces no ensambladas y una madera con conexiones que se cayó en mi pie derecho y provocó heridas e hinchazon que no me permitieron disfrutar mi estancia en Budapest y lo que continua de mi viaje. Me presenté a David que me atendió de forma amable y cordial pero limitado en su potestad, fotografió mi pie y no tuve ninguna reacción ni preocupación por nadie de parte del hotel. Una decepción total. Como viajero frecuente no tengo dudas que mereci atención y dedicación diferente. Ahora estoy a la espera de poder sacarme una placa de RX y de acuerdo a lo que surja evaluaré como accionar respecto al hotel. Tengo fotos a disposición de las instalaciones del hotel y de mi pie.
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden40 / 100
- Frühstück100 / 100
- Wifi / WLAN100 / 100
Estimado huésped,
Estamos muy contentos de recibir su crítica positiva, pero también vamos a discutir y evaluar sus sugerencias internamente. Muchas gracias por su comentario.
Esperamos poder darle la bienvenida a nuestro hotel de nuevo en el futuro.
Un cordial saludo,
Su equipo de H-Hotels,
Fabienne Lennert - Responsable de Reputación Online Oeste
22.12.23
80%
Very good
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
- Wifi / WLAN100 / 100
Dear Aggeliki,
Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon!
Best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
21.12.23
74%
Ok
- Zimmer20 / 100
- Sauberkeit100 / 100
- Service100 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden40 / 100
- Frühstück80 / 100
- Restaurant80 / 100
- Wifi / WLAN100 / 100
Dear Rømer,
We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!
We look forward to welcoming you to our hotel again in the future.
With best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
19.12.23
76%
Posizione ottima, colazione e servizio buoni. Stanze un po’ piccole ma comunque comode per un soggiorno di pochi giorni
- Zimmer60 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
- Wifi / WLAN80 / 100
Gentile ospite,
La ringraziamo molto per la recensione favorevole che ha dato al nostro hotel. Siamo lieti che si sia trovato bene con noi e ci auguriamo di poterla accogliere di nuovo al più presto!
Con i migliori saluti,
Il vostro team di H-Hotels,
Fabienne Lennert - Responsabile reputazione online Ovest
19.12.23
80%
Ikke så meget at vælge mellem Ikke hyggelig
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück100 / 100
- Restaurant60 / 100
- Wifi / WLAN60 / 100
Dear guest,
Thank you very much for taking the time to review our H2 Hotel. We are constantly working to improve guest satisfaction and your feedback helps us. We are sorry to read that not everything during your stay was to your fullest satisfaction. We hope to get the chance to convince you next time of our standards. We wish you and your family a Merry Christmas and hope to see you again in beautiful Budapest.
Best regards,
Your H-Hotels Team,
Nicole Krötz - Online Reputation Manager
18.12.23
80%
Pro : Nice hotel, very clean and close to all amenities.
Bad : no coffe/tea tray or neither a kettle ...
You need to clean your own table after breakfast and the waiter stay on the phone ... Really ? And also after people clean the tables the waitress don't bothered to wipe the tables... 3 times I have breakfast and I didn't find a wipe table ...
- Zimmer60 / 100
- Sauberkeit100 / 100
- Service60 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden80 / 100
- Frühstück100 / 100
- Restaurant60 / 100
- Wifi / WLAN100 / 100
Dear Mr. Popa,
Thank you very much for having chosen our hotel and for taking the time for this assessment. It´s very important for us to get the opinion and comments our guests, since it will help us to maintain the standard of the hotel and its quality of service.
Kind regards,
Your Team of H-Hotels,
Fabienne Lennert - Online Reputation Manager West
17.12.23
80%
Ottimo soggiorno per una struttura a tre stelle. Ottima pulizia delle aree comuni.
Unica pecca la struttura del bagno che non permette molta privacy.
Per il resto tutto fantastico
- Zimmer80 / 100
- Sauberkeit80 / 100
- Service60 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden80 / 100
- Frühstück80 / 100
- Wifi / WLAN100 / 100
Gentila ospite,
La ringraziamo molto per la fantastica recensione che ha fatto del nostro hotel. Siamo lieti che si sia trovato bene con noi e speriamo di poterla riaccogliere presto!
Con i migliori saluti,
Il vostro team di H-Hotels,
Fabienne Lennert - Responsabile reputazione online Ovest
16.12.23
76%
Can be much much better
- Zimmer20 / 100
- Sauberkeit100 / 100
- Service60 / 100
- Verkehrsanbindung100 / 100
- Preisempfinden80 / 100
- Frühstück100 / 100
- Wifi / WLAN100 / 100
Dear Antal,
We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!
We look forward to welcoming you to our hotel again in the future.
With best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
15.12.23
63%
buono, camera con qualche difetto: mancano appendini per asciugamani, comodino o mensola vicino al letto per appoggiare qualcosa (non è sufficiente la retina sopra il letto), e nella nostracamera non era possibile appendere nulla in quanto l'armadio a vista mancava di un traverso orizzontale per appendere le cose.
- Zimmer60 / 100
- Sauberkeit80 / 100
- Service60 / 100
- Verkehrsanbindung60 / 100
- Preisempfinden60 / 100
- Frühstück60 / 100
- Wifi / WLAN60 / 100
Gentila Paola,
Ci ha fatto molto piacere ricevere la sua recensione positiva, ma discuteremo e valuteremo i suoi suggerimenti anche internamente. Grazie mille per il suo commento!
Saremo lieti di accoglierla nuovamente nel nostro hotel in futuro.
Saluti di Budapest,
Il vostro team di H-Hotels,
Fabienne Lennert - Responsabile reputazione online Ovest
13.12.23
77%
Posizione dell’hotel ottima in pieno centro. Camera molto pulita e abbastanza grande. Unica pecca manca il bidet.
- Zimmer80 / 100
- Sauberkeit100 / 100
- Service80 / 100
- Verkehrsanbindung80 / 100
- Preisempfinden80 / 100
- Frühstück60 / 100
- Restaurant60 / 100
- Wifi / WLAN20 / 100
Dear Giulia,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
11.12.23
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