Évaluation: H2 Hotel München Olympiapark

Zimmer in schlechtem Zustand: Tischplatte ohne Schrauben locker auf dem Gestell, Stühle defekt, Waschbecken verstopft, Toilette schmutzig, Haare am Boden, .... und statt des gebuchten “Standardzimmers” ein Vierbettzimmer mit Stockbetten erhalten. Checkin unfreundlich ... und das zu einem sehr hohen Preis.

You cannot charge 350 Euro's per night for such basic facilities... it is pure porfiteering

Die Burger sind unterirdisch. Fleisch aus der TK. Brötchen laetschig.

memnun kalmadım tekrar gelme şansım yok

المواقف غالية جدًا من المهم تقديمها كخدمة مجانًا للعملاء

Polished concrete floors in the room are fine, yet it displays dust fluffs in almost every corner. Open a window and see them parade through the room! Cleaning is superficial everywhere: another example is that each door to bathroom and toilet isn't clean - spats, smirs, ... Only visible if you close the door and be inside the room. Cleaning is therefore really at first glance! For a new hotel, open 6 months only, a lot of things failed. One outlet gave unsecure electricity, a bar on the top bunk bed (at 1.75m height!) was loose in the middle, airco didn't work, a pouf's wooden base was completely loose, doors are hard to close (rubbers are too thick), a light didn't work (self repaired that one). The list was so (unexpectedly) long that I probably forgot a thing or two. Basic problem of design: exterior blinds don't close completely and rattle with wind and rain all night, .. the list goes on. Only partial repairs (about half of the mentioned problems not due to design) were done after submitting the list at reception the first morning (e.g. airco stayed offline for my complete stay of 4 days - sweating under the down, too cold with only the down cover). Then you have to pay extra to get clean linen! Within a year the matrasses will smell as hardly anyone pays extra and sweats in the bed... Very shortsighted management. Cost cutting that will cost H-hotels more money in the long run. The matrasses are very hard BTW and a topper isn't available, making sleeping with above problems (light in room, sweat, noise from upstairs : ladies walking with high(?) heels on the concrete floor) hard. The top bunk at 1.75m matrass height gives you only room for about 90 cm when sitting upright, which creates a scary combination of vertigo and claustrophobia at the same time. A 3 person room is in fact a 2 person room with the sofa converted to bed, leaving hardly a comfortable place to sit in the room (2 hard poufs and one soft one). Yes, Oktoberfest was there (I didn't go - was there for business), so a lot of guests, yet the hotel could foresee more temporary staff to cope with maintenance issues, take a very good look at each room before they started, ... yet shortsighted management again.

We hadden online ingechecked en toch lang wachten op de sleutel, die gaf het apparaat niet. De kamer was veel te warm, ruim 27 gr C. Bedkussens zijn te dun. Badkamer en toilet maakten door de deuren met vlekken geen schone indruk.

Die Dame beim check in war sehr unfreundlich, obwohl der Fehler bei einer Buchung vom Hotel verursacht wurde. Generell war ich von dem Service entäuscht. Ich war die Jehre zuvor im H2 Hotel Messe, dort war Service und Freundlichkeit deutlich besser!

Not bad for some days, but bunk beds are not easy to climb and breakfast was not good.

Неоправданно дорого, очень грязный номер, неудобная пастель

Worst experience and even didnot get the money deducted from my master card back yet

Only the room looks modern. Other things, a big question mark?

bad experience. Changed room twice. once for smell badly, the other for broken wash table.

لن أقيم في هذا الفندق مره أخرى حجزت غرفه رباعية كمفورت في بوكينج وتم إعطائي غرفه أخرى وجبه الإفطار قليل وغير منوع ولايناسب العرب لم اجد موقف للسيارة

awful. useless rude stuff

Terrible beds, terrible wifi, terrible aircondition

Hier ist alles darauf ausgerichtet für (unter)durchschnittlichen Service und Produkte königliche Preise zu verlangen - wie bei den Billigfliegern, die auch nur anscheinend und ohne jede Qualitäts- oder Serviceerwartung günstig erscheinen. Das entspricht dann aber auch einem 2* und nicht einem 4* Hotel. Solche Abzocke habe ich selbst bei meinen vielen Business Reisen nicht erlebt - wenn man schon solche Preise ausruft, dann muss die Qualität und das Ambiente stimmen.

Ok - clean and basic. Requested extra pillows but weren't able to accommodate as the housekeeping staff weren't there. No fridge or kettle which would have been good.

Überfordert, unorganisiert, unmotiviert, Versuch der Massenabfertigung der nicht funktioniert, ...

Leider waren keine Hotel-Parkplätze mehr frei, was sehr ärgerlich war. Dies hätte im Vorfeld besser organisiert werden müssen, oder der Gast darüber informiert werden dass von einer Anreise mit dem PKW abzuraten ist!