Évaluation: H2 Hotel München Olympiapark
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Évaluation: H2 Hotel München Olympiapark

Découvrez ce que nos clients pensent de notre H2 Hotel München Olympiapark! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel München Olympiapark

Note totale sur 10382 évaluations

Nos dernières notations:
8153 évaluations, afficher
1927 évaluations, afficher
265 évaluations, afficher
31 évaluations, afficher
6 évaluations, afficher
Témoignages:

«Grand emplacement» a déclaré 1923 invités

«Super prix» a déclaré 1714 invités

«Personnel très sympa» a déclaré 1770 invités

«Petit-déjeuner très copieux» a déclaré 1470 invités

«Chambres magnifiques» a déclaré 1768 invités

Évaluations détaillées

Général

Chambre

Propreté

Localisation

Prix

Service

Petit-déjeuner

Restaurant


88%

De: Vassilis28.12.19

Design atmosphere staff and transportation access. Only negative was that they didn't clean the room the next morning. We came back late night so we had to ask from the reception to provide us at least towels and they responded immediately.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    100 / 100
Dear Vassilis, Thanks a lot for your kind and detailed feedback. Good to hear that you overall enjoyed your stay at our new and modern H2 Hotel. Although we apologize for the mentioned discomfort you had regarding the housekeeping. We will certainly consult our colleagues in charge to make sure it doesn't happen again. We would be delighted to welcome you again soon. Best regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

28.12.19


80%

De: Anonyme28.12.19

Great and pleasant !!
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Localisation
    80 / 100
  • Prix
    100 / 100
  • Restaurant
    60 / 100
Dear guest, Thank you very much for your positive review! We are very happy that you enjoyed your stay with us and that our team was able to offer you a pleasant and memorable time. We are looking forward to welcoming you back soon. Best regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

28.12.19


100%

De: Stagakis P.28.12.19

Everything was perfect. Thank you very much!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Mr. Stagakis, Thank you - thank you for being our guest and for your fantastic review. We are very pleased that we were able to exceed your expectations. We look forward to welcome you soon again in Munich. Kind regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

28.12.19


88%

De: Margherita P.28.12.19

In generale impeccabile,soprattutto per posizione e qualità del servizio
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    60 / 100
Dear Margherita, Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our H2 Hotel at the Olympiapark. Kind regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

28.12.19


82%

De: Pietro28.12.19

Soggiorno tranquillo in un hotel accogliente, pulito e con una colazione ottima
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Localisation
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    60 / 100
Dear guest, Thank you for your good review. Also thank you for your feedback about our Bistro. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to seeing you soon! Kind regards - Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

28.12.19


88%

De: Bernd28.12.19

Preis/Leistung OK. Frühstücksraum total überfüllt. Service gut.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    80 / 100
Lieber Bernd, vielen Dank für Ihre Bewertung. Wir hoffen sehr, dass Sie sich bei uns wohlgefühlt und eine angenehme Zeit bei uns verbracht haben. Ihren Hinweis nehmen wir gerne auf und werden diesen in unserem nächsten Meeting besprechen, denn Ihre Zufriedenheit ist uns sehr wichtig! Unser Team freut sich schon auf Ihren nächsten Besuch und bis dahin wünschen wir Ihnen alles Gute! Beste Grüße - Ihr Team von den H-Hotels, Christiane Hoffmann – Online Reputation Manager

28.12.19


77%

De: Anonyme28.12.19

Simple room at great location
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Localisation
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    80 / 100
Dear guest, Thank you for your feedback. Regarding your good rating we are glad that you overall enjoyed your stay with us. We are sorry though that our breakfast has not met your expectations. We would be delighted to welcome you back soon. Best regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

28.12.19


85%

De: MW28.12.19

Insgesamt hat es uns sehr gut gefallen. Das Frühstück war leider total überfüllt. Schlecht ist auch , dass man die Zimmer nicht abdunkeln kann.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    80 / 100
Lieber Gast, vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass es Ihnen bei uns so gut gefallen hat und nehmen uns Ihre Hinweise, für welche wir uns wiederum in aller Form entschuldigen, zu Herzen. Hoffentlich dürfen wir schon bald wieder Ihr Gastgeber im H2 Hotel am Olympiapark sein. Beste Grüße - Ihr Team von den H-Hotels, Christiane Hoffmann – Online Reputation Manager

28.12.19


94%

De: Totobirz27.12.19

Très beau séjour, chambre agréable et bon standing. Situation idéale pour un séjour à Munich en famille.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    100 / 100
Dear guest, We have gratefully received your fantastic feedback and are very glad to read that you had a pleasant stay at our hotel. We are happy that you enjoyed our good location and our modern rooms. We would love the opportunity to welcome you back to the Hotel the next time you visit our beautiful city. Kind regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


97%

De: Anonyme27.12.19

Wir kommen auf jeden Fall wieder
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    80 / 100
Lieber Gast, vielen Dank für Ihr schönes Feedback! Großartig, dass Sie mit Ihrem Aufenthalt in unserem Hotel zufrieden waren. Dass Sie uns jederzeit wieder besuchen würden, ist das größte Lob für uns und die beste Motivation. Wir hoffen auf ein baldiges Wiedersehen! Herzliche Grüße aus München - Ihr Team von den H-Hotels, Christiane Hoffmann – Online Reputation Manager

27.12.19


62%

De: B27.12.19

Your way of managing your customer's lost of item (youtrip card) was bad. It is either that your staff was not thorough in their search after we informed about the lost card in your premises or that you are protecting your staff and reputation by denying that your staff actually used the youtrip card for his personal gains. If the card was in your hotel premises all along, there couldnt have had a transaction notification on the care too. We are disappointed by your team of staff on that day.
  • Chambre
    60 / 100
  • Propreté
    60 / 100
  • Service
    40 / 100
  • Localisation
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
Dear guest, Thanks a lot for being our guest and rating us. We are very sorry to hear that you have missed an item. You can be assured that any action is taken to clarify this issue, therefore please contact our hotel management ([email protected]), who tried to reach you already. Thank you very much and best regards. Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


93%

De: Ivan27.12.19

Very positive. Far from center but extremely close to metro.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    100 / 100
Dear Ivan, Thank you for your good feedback. We are happy that you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to seeing you soon! Best regards - Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


93%

De: M.Akif27.12.19

Gayet güzel tavsiye edilebilir temiz bor otel
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Dear guest, Thank you very much for your great review and for recommending us. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again. Best regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


88%

De: Anonyme27.12.19

Benissimo! Ottima la posizione e il rapporto qualità prezzo
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    60 / 100
Dear guest, Thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Kind regards from Munich, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


100%

De: Annie27.12.19

Amazing experience! My family had a great time staying at the hotel
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Annie, Thank you for sharing your great experience at our property. We are really happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you and your family soon again! Kind regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


96%

De: Stefany27.12.19

Sehr sauber, nettes Personal und gutes Frühstück
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Liebe Stefany, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder! Herzliche Grüße, Ihr Team von den H-Hotels, Christiane Hoffmann – Online Reputation Manager

27.12.19


100%

De: Tina27.12.19

Tolle, moderne Zimmer mit super Ausblick über die City! Jederzeit gerne wieder!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Liebe Tina, es war uns eine große Freude, Sie in unserem H2 Hotel am Olympiapark begrüßen zu dürfen. Super, dass alles zu Ihrer Zufriedenheit verlaufen ist und Ihnen insbesondere das schöne Zimmer mit dem Ausblick gefallen hat. Wir hoffen, Sie bald wieder in München begrüßen zu dürfen und verbleiben bis dahin mit herzlichen Grüßen! Ihr Team von den H-Hotels, Christiane Hoffmann – Online Reputation Manager

27.12.19


83%

De: Antonio27.12.19

Mi sono trovato bene. Colazione molto buona. Collegamento con la città è il centro buona,tramite la metropolitana che ha la fermata proprio davanti al ingresso.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Localisation
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    100 / 100
Dear Antonio, Thank you very much for staying with us and for bringing your experience to our attention. We are happy to read, that you enjoyed the convenient location and our tasty breakfast. We are looking forward to welcome you again. Best regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


93%

De: Евгения27.12.19

Этот отель очень понравился. Рекомендуем его однозначно.
  • Chambre
    100 / 100
  • Propreté
    60 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Eugene, Thank you very much for staying with us. Also thank you very much for your wonderful review and for recommending us. We are delighted to see that you enjoyed your stay and we are looking forward to welcome you again at our hotel in the future. Kind regards, Your H-Hotels Team, Christiane Hoffmann – Online Reputation Manager

27.12.19


100%

De: Anonyme26.12.19

sehr entspanntes Klima, freundliches und kompetentes Personal. Saubere, Große Zimmer mit wunderschönem Blick über München.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Lieber Gast, herzlichen Dank für Ihr fantastisches Feedback! Wir freuen uns sehr, dass Sie eine schöne Zeit bei uns verbracht haben, in der Sie sich rundum wohlgefühlt haben. Besonders Ihre netten Worte zu unserem freundlichen Personal und unseren modernen Zimmern mit schönem Ausblick erfüllen uns mit Stolz. Über ein baldiges Wiedersehen würden wir uns sehr freuen. Liebe Grüße aus München, Ihr Team von den H-Hotels, Christiane Hoffmann – Online Reputation Manager

26.12.19


Notre indice de satisfaction client
88%

Basé sur 10382 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance88%
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