Évaluation: H+ Hotel & SPA Engelberg
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Découvrez ce que nos clients pensent de l'hôtel H+ Hotel & SPA Engelberg ! Nous vous donnons ici un aperçu des évaluations de l'hôtel faites par nos clients.
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Évaluations : ce que disent nos invités de l'hôtel H+ Hotel & SPA Engelberg
Note totale sur 1324 évaluations
Témoignages:
«Super hôtel» a déclaré 320 invités
«Très bon personnel» a déclaré 350 invités
«Chambres magnifiques» a déclaré 295 invités
«Grand prix» a déclaré 275 invités
«Super emplacement» a déclaré 377 invités
40%
Nous n avons pas apprécié cet hôtel vieillot année genre 1970! On devait faire 2 nuits nous sommes parti après une nuit
- Chambre20 / 100
- Localisation40 / 100
- Propreté60 / 100
- Service60 / 100
- Petit-déjeuner40 / 100
- Restaurant60 / 100
- Espace bien-être20 / 100
- Price20 / 100
Dear guests,
Thank you for taking the time to share your impressions of your stay with us.
We are sorry to hear that our hotel did not meet your expectations and that you had to cut your stay short. We understand how important modern and attractive accommodations are for our guests' well-being.
We take your feedback regarding the condition of the room and the general atmosphere very seriously and use it to further improve our service. We hope you were still able to enjoy your stay with us.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
08.08.25
37%
Very poor
- Chambre20 / 100
- Localisation80 / 100
- Propreté60 / 100
- Service20 / 100
- Petit-déjeuner40 / 100
- Restaurant40 / 100
- Espace bien-être20 / 100
- Wifi / Connexion à Internet80 / 100
- Price20 / 100
Dear Guest,
Thank you for taking the time to share your experience with us.
We are very sorry to hear that your stay did not meet your expectations. We sincerely apologize for any inconvenience, especially regarding the temporary credit card reservation.
Please allow us to emphasize that the amount of CHF 300 was merely a reservation to secure your booking and not a charge. The credit card company will automatically authorize the credit card after your departure, but this may take a few business days depending on the bank. Should you nevertheless notice any discrepancies, please contact us directly so that we can immediately follow up and resolve any issues.
We also take your comments regarding the breakfast offerings, the wellness area, and the dining options very seriously and will forward them to the relevant departments. Thank you.
We are very sorry that you did not feel comfortable during your stay and hope you will give us the opportunity to impress you with our service on your next visit.
Sincerely,
Your H-Hotels Team
Sergej Rosenberg – Online Reputation Manager
23.05.25
32%
Negatief.
- Chambre40 / 100
- Localisation20 / 100
- Propreté60 / 100
- Service40 / 100
- Petit-déjeuner40 / 100
- Restaurant20 / 100
- Bar20 / 100
- Prix20 / 100
- Wifi / Connexion à Internet60 / 100
Dear Mrs. Termeer,
Thank you for your recent stay with us at our hotel. We appreciate the time you have taken to review us. We would like to apologize for the encountered issue with the noise during your stay with us. We hope the get a second chance to provide you with a comfortable stay, so please do not hesitate to let us know when staying with us again. Best wishes!
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
03.08.24
Notre indice de satisfaction client
Certificat de
- Service d'évaluation indépendant
- Évaluations de véritables clients sans manipulation
Note moyenne