Valutazione: H2 Hotel Berlin Alexanderplatz
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Valutazione: H2 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Berlin Alexanderplatz.

Prenotate direttamente al miglior prezzo garantito approfittate di vantaggi esclusivi.


Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Berlin-Alexanderplatz

Valutazione complessiva di 2550 recensioni

Le nostre ultime valutazioni:

1985 recensioni, mostra
504 recensioni, mostra
56 recensioni, mostra
4 recensioni, mostra
2 recensioni, mostra

Dichiarazioni degli ospiti:

Colazione molto ricca” hanno detto 843 ospiti

Posizione perfetta” hanno detto 1273 ospiti

Camere attraenti” hanno detto 1047 ospiti

Grande prezzo” hanno detto 1069 ospiti

Personale molto cortese” hanno detto 1172 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Pulizia

Posizione

Servizio

Prezzo

Colazione

Ristorante


70%

Da: anonimo15.11.23

  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    40 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thank you for your review. Regarding to your given 70% we are glad that you enjoyed your stay with us overall although mentioned inconveniences clouded your impressions. Please accept our apologies for the inattentive service of our housekeeping team and rest assured that specified issues really aren’t a usual case. Your meaningful feedback will therefore be discussed and used for internal training purpose to avoid further occurrences. Besides you always have the possibility to ask us for additional room amenities in case something is missing. Hopefully we can welcome you back again someday and convince you of our general excellent hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.11.23


73%

Da: anonimo15.11.23

  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Colazione
    100 / 100
  • Prezzo
    60 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for taking the time to review the experiences you gained at our H2 Hotel Berlin Alexanderplatz. We appreciate your feedback and we are glad that all together you enjoyed a pleasant stay with us. With regrets we must realize though that not everything met your expectations. We strive to provide excellent service for every visitor and we give our very best each day to meet our quality level. Therefore we will discuss your meaningful notes with our team to find possible solutions for improvements. Hopefully you will give us another opportunity to be your host and improve your indentations. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

15.11.23


90%

Da: anonimo15.11.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, herzlichen Dank für Ihren Aufenthalt und die super Bewertung. Wie schön, dass Sie sich vom tollen Komfort unseres modernen Hauses, sowie vom gastorientierten Service unseres freundlichen Teams überzeugen konnten und wir Ihnen eine erholsame Zeit in bester zentraler Lage ermöglichten. Um Sie sogar noch mehr zu begeistern, würden wir uns über ein baldiges Wiedersehen sehr freuen. Beste Grüße aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

15.11.23


73%

Da: Martien L.14.11.23

Prima voor een kort bezoek aan Berlijn.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    60 / 100
  • Prezzo
    60 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Martien, Thank you for taking the time to review your experiences at the H2 Hotel Berlin Alexanderplatz. With regrets we must realize that your impressions didn’t fully meet your expectations of a pleasant stay and we would like to express our sincere apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team to address the problems and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you during your future stay. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.11.23


84%

Da: Ana14.11.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ana, Thank you for giving your recent stay a good rating. We are glad to know that you enjoyed a pleasant time at our H2 Hotel and appreciated most of our conveniences. During your next visit we would like to fully convince you of our quality level and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.11.23


80%

Da: anonimo14.11.23

TUTTO BENE
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Michele, We are thankful for your good rating and glad to know that your stay at our modern city hotel was enjoyable. To fully convince you of our warm hospitality and excellent service we would be pleased to welcome you back again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.11.23


100%

Da: anonimo14.11.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Astrid, Ihre grandiose Bewertung, welche ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude zur Kenntnis genommen und bedanken uns dafür von Herzen. Um Sie auf's Neue zu begeistern hoffen wir, Sie schon bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

14.11.23


83%

Da: anonimo14.11.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, We are glad to know that your stay at our modern city hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.11.23


100%

Da: Erwin H.14.11.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Lieber Erwin, herzlichen Dank, dass Sie unser modernes Haus in toller zentraler Lage für Ihren Berlin-Aufenthalt wählten und uns mit Ihrer hervorragenden Bewertung wissen lassen, dass Sie sich so richtig wohl gefühlt haben. Schon heute freuen wir uns darauf, Ihren nächsten Besuch genauso angenehm zu gestalten und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

14.11.23


80%

Da: anonimo14.11.23

Un buon soggiorno nel complesso
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Many thanks for giving your stay impressions a good rating and kind comment. We are glad that you enjoyed your time with us and liked our great amenities. Your hint also is appreciated and will be considered. Hopefully we will meet again someday as we would like to even improve your impressions. Until then we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.11.23


93%

Da: Andreas13.11.23

Sehr angenehm - ich komme gerne wieder!
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Andreas, herzlichen Dank, dass Sie die positiven Eindrücke Ihres Aufenthaltes mit uns und unseren zukünftigen Gästen geteilt haben. Wie schön, dass Sie eine tolle Zeit in unserem Hause verbringen konnten und unsere Annehmlichkeiten Ihren Geschmack trafen. Hoffentlich dürfen wir Sie schon bald wieder einmal willkommen heißen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

13.11.23


90%

Da: Dimitri13.11.23

Hotel is mooi centraal gelegen. Kamers zijn aan de kleine kant. Vriendelijk personeel
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Dimitri, Thanks a lot for posting a lovely review of your recent stay at our modern city hotel. We are happy about your kind words confirming your pleasant time with us and we would be pleased to welcome you back again someday for another enjoyable abidance. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

13.11.23


76%

Da: anonimo13.11.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, wir danken Ihnen für Ihre gute Bewertung und freuen uns, dass die Annehmlichkeiten unseres modernen Hauses Ihren Geschmack trafen. Hoffentlich dürfen wir Sie eines Tages erneut bei uns im H2 Hotel willkommen heißen und noch mehr begeistern. Beste Grüße aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

13.11.23


97%

Da: anonimo13.11.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    100 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are thrilled about your amazing rating and delighted to know that your stay at our H2 Hotel in the heart of Berlin was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

13.11.23


76%

Da: Eden13.11.23

Price is a little high for the experience
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    40 / 100
  • Prezzo
    60 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Eden, Thank you for your recent stay and for bringing your impressions to our attention. Regarding to your good 77% rating we are glad that your time with us was enjoyable overall. However we are very sorry for the deficiencies in your room and for the uncomely breakfast situation regarding to the high amount of guests at the same time. Please rest assured that your meaningful notes will be discussed with our responsible colleagues and during your future visit we would like to convince you of our excellent hospitality in every way. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

13.11.23


80%

Da: Gabriele13.11.23

Piacevole, ci tornerei, peccato per la colazione poco varia
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    40 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Gabriele, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback is appreciated and will be discussed with our responsible colleagues. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

13.11.23


80%

Da: anonimo12.11.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, wir bedanken uns für Ihren Aufenthalt und Ihre Zeit, unser Haus gut bewertet zu haben. Bezugnehmend auf Ihre vergebenen 80% sind wir froh, dass Sie sich bei uns wohl fühlten und unsere Annehmlichkeiten wertschätzten. Während Ihres nächsten Besuches möchten wir Sie gern vollständig von unserem Qualitätsstandard überzeugen und hoffen auf ein Wiedersehen in Berlin. Mit besten Grüßen, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

12.11.23


88%

Da: anonimo10.11.23

Good experience, good position
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thanks a lot for rating on your recent stay and for sharing your kind thoughts. We are happy that you enjoyed a pleasant time at our modern hotel and experienced great guest oriented service features. Hopefully we can welcome you back again soon for another delightful abidance in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

10.11.23


88%

Da: anonimo10.11.23

Dafür, daß die Zimmer sehr klein sind, und nur eine Sitzmöglichkeit vorhanden ist, ist es wenn man nur schlafen will ausreichend und sauber. Citynah gelegen ist es optimal. Aber den Stellplatz in der Tiefgarage finde ich mit 20 Euro pro Nacht schon sehr heftig. Ich werde aber trotzdem Gast in der H-Hotel-Gruppe bleiben.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, wie schön, dass Sie unser H2 Hotel für Ihren Aufenthalt in Berlin gewählt haben und dies auch nicht bereuten. Wir freuen uns über Ihr tolles Feedback und finden es super, dass Sie eine angenehme Zeit bei uns in modernem Ambiente verbrachten. Ihre Anregungen schätzen wir ebenso und nehmen uns diese zu Herzen. Wir freuen uns auf ein Wiedersehen! Mit allerbesten Grüßen, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

10.11.23


90%

Da: Pascal S.10.11.23

Sehr guter Eindruck
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Pascal, herzlichen Dank für Ihr freundliches Feedback zum Aufenthalt in unserem Hause. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen entsprochen zu haben. Hoffentlich dürfen wir Sie schon sehr bald wieder einmal willkommen heißen. Mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

10.11.23


Il nostro Indice di Customer Satisfaction
88%

Sulla base di 2550 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance88%
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