Valutazione: H2 Hotel Berlin Alexanderplatz

Dear Brendan, We couldn't be happier about your super rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfy and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Jan Roland, We appreciate your feedback but at the same time regret that our young and modern ambience didn't meet your expectations. For your future visit we would therefore like to recommend our adjoining higher class H4 Hotel which impresses with its premium quality furnishing and cozy comfort. Hopefully we will meet again at one of our H-Hotels in Berlin and improve your impressions. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for sharing a brilliant review with us and our future guests. We are thrilled about your beautiful words confirming the delightful impressions of your stay at our H2 Hotel and we can't wait to welcome you back again someday for another memorable time with us in the heart of Berlin. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, vielen Dank für Ihre gute Bewertung und das freundliche Feedback. Wir sind froh, dass Sie Ihre Zeit in unserem zentral gelegenen Hause genossen haben und überwiegend positive Erfahrungen machten. Für die defekte Mischbatterie in Ihrem Badezimmer entschuldigen wir uns hingegen aufrichtig und werden diese umgehend austauschen. Gern möchten wir Ihren nächsten Aufenthalt noch angenehmer gestalten und hoffen auf ein Wiedersehen. Herzliche Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thanks a lot for posting a kind review of your recent stay at our modern H2 Hotel. We are happy that you had a pleasant time with us and appreciated our conveniences. Please visit us again someday and enjoy another great abidance in nice atmosphere as well as super central location. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Herr Zenner, vielen Dank für Ihre gute Bewertung. Wie schön zu hören, dass Sie sich zum wiederholten Male bei uns wohl fühlten und Ihr Marathon-Wochenende erneut genossen haben. Auf Ihren zukünftigen Besuch freuen wir uns schon heute. Herzlichst, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Herr Vohl, für Ihr freundliches Feedback, zum Aufenthalt in unserem Hause, möchten wir uns bedanken. Wie schön, dass Sie positive Eindrücke sammeln konnten und eine erholsame Zeit bei uns in angenehmem Ambiente verbrachten. Gern heißen wir Sie während eines zukünftigen Besuches in Berlin erneut in unserem H2 Hotel willkommen. Herzlichst, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, besten Dank für das freundliche Feedback zu Ihren Aufenthaltserfahrungen in unserem H2 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen schätzen wir ebenso sehr haben diese bereits an unser Team vom Housekeeping weitergeleitet. Ihre Enttäuschung können wir absolut nachvollziehen und werden dafür Sorge tragen, dass so etwas nicht noch einmal vorkommt. Auch die Mischbatterie in Ihrer Dusche wird unser Technikteam umgehend austauschen. Bitte entschuldigen Sie die Unannehmlichkeiten und besuchen uns eines Tages erneut, damit wir uns von einer besseren Seite zeigen können. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, With regrets we must realize that we couldn't convince you of the great service features our H2 Hotel generally is appreciated for. Please accept our sincere apologies for mentioned inconveniences which in fact are not the usual case. We must admit that we are just as disappointed as you are about your experienced lack of cleanliness. Impeccable hygiene is our top priority and we do not tolearte any meanderings. Therefore we have forwarded your complaint to our housekeeping management for their consideration. We are also sorry that your quadruple room didn't meet your expectations although size and inventory are clearly stated on our homepage or other online travel agencies. For your future visit we would like to recommend booking 2 rooms with adjoining door for more space or otherwise one of the spacious suites at our adjoining H4 Hotel. Hopefully we can welcome you back again someday at one of our H-Hotels in Berlin and improve your impressions. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thank you for your recent stay and for sharing an online review with your experiences. We are glad to have reached your expectations in most aspects and enabled your abidance overall enjoyable although not everything was to your full satisfaction which in turn we regret. Please rest assured that your meaningful feedback with all your hints will be discussed and to improve your impressions we hope to meet again someday. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, wir danken Ihnen für Ihre super Bewertung, welche Ihren angenehmen Aufenthalt in unserem Hause widerspiegelt. Mit unserer herzlichen Gastfreundschaft und unserem tollen Service hoffen wir, Sie schon bald wieder einmal bei uns im City Center Berlins willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for sharing the kind thoughts of your recent abidance at our modern hotel. We are happy to know that you enjoyed a pleasant time with us and appreciated our conveniences just as much as our great advantages. Please come back someday and allow us to enable your future stay just as delightful. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thanks a million for your brilliant rating. We are more than happy that during your stay at our hotel you experienced an excellent service and warm hospitality which made your abidance delightful. Please come back again soon for another enjoyable time with us in great atmosphere and central location. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Stéphane, We are happy that you enjoyed your vacations with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your stay delightful. We already look forward to your next visit. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Airish, Thanks a million for reviewing the positive experiences of your recent and pleasant abidance at our hotel. We are more than happy about your beautiful feedback confirming your delightful impressions and we hope to meet again someday. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Lieber Gast, für die super Bewertung Ihres Aufenthaltes möchten wir uns ganz herzlich bei Ihnen bedanken. Wie schön, dass Sie mit den Annehmlichkeiten unseres modernen Hauses zufrieden waren und eine erholsame Zeit in schickem Ambiente verbringen konnten. Gern heißen wir Sie während Ihres nächsten Besuches in Berlin erneut bei uns willkommen. Herzliche Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

Dear Katrine, Many thanks for choosing our hotel for your recent trip to Berlin and for giving us such a brilliant rating. We are thrilled that our modern comfort and conveniences met your expectations just as much as our warm hospitality. Please come back soon for another memorable abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, Thank you for your recent stay and for sharing an online review with your experiences. We are glad to have reached your expectations in most aspects and enabled your abidance overall enjoyable although not everything was to your full satisfaction which in turn we regret. Please rest assured that your meaningful feedback will be discussed and to improve your impressions we hope to meet again someday. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear Mikey, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be aware that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Berlin like exhibitions or marathons. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. Also be informed that our aircon doesn't work as long as the outside temperature is under 23 degrees. It actually is a heater during the cold months and we kindly ask for your understanding in this regard. Hopefully you will us another opportunity to improve your impressions during a future stay. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

Dear guest, We are thankful for your recent stay and kind feedback. Good to know that apart from mentioned inconveniences which we regret you had a pleasant time with us overall. We kindly ask for your understanding that due to our very central location it is hard to completely prevent the noise from outside and we are sorry that it affected your sleep. Next time please just give us a short note in advance that you prefer a quiet room facing the inner courtyard far away from the elevators and due to our availability we will be happy to fulfill your request. Hopefully we can welcome you back again someday for an even more enjoyable abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager