A modern hotelroom at the H+ Hotel Willingen - Official website
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Reviews: H+ Hotel Willingen

What our guests are saying...

Find out what guests think of the H+ Hotel Willingen. Here we show you an overview of the hotel reviews.  

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Evaluation overview: What our guests say about the H+ Hotel Willingen

Overall rating from 1919 evaluations

Our latest ratings:
1497 evaluations, show
387 evaluations, show
32 evaluations, show
3 evaluations, show
0 evaluations, 
Guest statements:

798 guests said "very good hotel"

785 guests said "appealing rooms"

878 guests said "very nice staff"

735 guests said "excellent breakfast"

829 guests said "great location"

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar

Wellness / Spa


40%

From: anonymous27.09.23

Das Hotel war für unseren Famlien-Ausflug idial ! Lage gut Raumaufteilung für Fam. mit Kinder sehr gut !
  • Room
    60 / 100
  • Location
    40 / 100
  • Cleanliness
    40 / 100
  • Service
    20 / 100
  • Price
    40 / 100
Lieber Gast, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

27.09.23


40%

From: anonymous23.09.23

  • Room
    40 / 100
  • Location
    40 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
  • Price
    20 / 100
  • Wellness / Spa
    60 / 100
Lieber Gast, danke für Ihr Feedback. Schade, dass wir Sie von unserem Hotel nicht überzeugen konnten. Gerne möchten wir Ihnen beweisen, dass Sie sich bei uns rundum wohl fühlen können und hoffen auf eine zweite Chance, Ihr Gastgeber sein zu dürfen. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

23.09.23


40%

From: anonymous11.09.23

Zeer, zeer tegenvallend qua de geboden prijs/kwaliteitsverhouding. Wij hadden via Booking.com voor 2 nachten (ter afsluiting van onze vakantie) gereserveerd. Op de site alles “pracht en praal”. In de praktijk echter op tal van punten ver onder de maat voor de prijs die betaald is. Kamer bloedheet. Vitrages slecht / deels kapot. Geen enkele hor tegen ongedierte. Zitgelegenheden vuil, versleten e.d. Koelkastje valt zowat naar voren, geen vriesvakje. Kamer onlogisch en slecht ingedeeld. Aldus: Wij zijn vervolgens zeer teleurgesteld reeds na 1 overnachting vertrokken, terwijl wij bij het inchecken op voorhand al voor 2 nachten hadden moeten betalen. Betalen doe je bij een beetje hotel achteraf i.p.v. vooraf! Ofwel m.a.w.: Voor ons nooit meer naar H+hotel in Willingen.
  • Room
    20 / 100
  • Location
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Breakfast
    40 / 100
  • Price
    20 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Willingen. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

11.09.23


Our Customer Satisfaction Index
87%

Based on 1919 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance87%
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