H4 Hotel Frankfurt Messe - Official website
Book

Book your hotel

Reviews: H4 Hotel Frankfurt Messe

What our guests are saying...

Find out what guests think of the H4 Hotel Frankfurt Messe. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

Book directly here with our Best Price Guarantee and take advantage of exclusive benefits.


Evaluation overview: What our guests say about the H4 Hotel Frankfurt Messe

Overall rating from 1131 evaluations

Our latest ratings:
902 evaluations, show
207 evaluations, show
18 evaluations, show
3 evaluations, show
1 evaluations, show
Guest statements:

491 guests said „Appealing rooms

505 guests said „Very well-kept hotel

363 guests said „Wonderful breakfast

518 guests said „Very friendly staff

457 guests said „Very good location

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

Bar

Wellness / Spa

Conference / Banquet


36%

From: Omar A.17.08.22

The worst stay ever in my life.
  • Room
    20 / 100
  • Location
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
  • Price
    20 / 100
Dear Mr. Allansari, Thank you for your honest feedback. We are deeply disappointed that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We hope that you will give us a chance to make up for the trouble you unfortunately experienced this time around. Best regards, Your H-Hotels Team, Christina Dinklage Online Reputation Manager

17.08.22


28%

From: psd18.07.22

  • Room
    20 / 100
  • Location
    80 / 100
  • Cleanliness
    20 / 100
  • Service
    20 / 100
  • Breakfast
    20 / 100
  • Wellness / Spa
    20 / 100
  • Price
    20 / 100

18.07.22


40%

From: anonymous14.05.22

  • Room
    40 / 100
  • Location
    40 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Breakfast
    20 / 100
  • Restaurant
    20 / 100
  • Bar
    60 / 100
  • Price
    40 / 100
Dear guest, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

14.05.22


Our Customer Satisfaction Index
89%

Based on 1131 ratings

Certificate from:
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews
  • Customer Alliance89%
Book now