Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2961 évaluations

Nos dernières notations:
2474 évaluations, afficher
421 évaluations, afficher
48 évaluations, afficher
14 évaluations, afficher
4 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


66%

De: Tomas K.04.08.22

Goog hotel in a very good location. But the breakfast was interestingly bad. The cheapest and worst hotel breakfast so far, and I have tried many.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    20 / 100
Dear Mr. Karlsson, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

04.08.22


73%

De: Anonyme26.07.22

Modern hotel, 24/7 reception, great location, breakfast not much variation, often empty plates, breakfast to go (early flight) very minimal.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
Dear guest, Thank you for choosing our hotel and for sharing your positive feedback with us and other guests. We regret that you were not convinced of our breakfast. We would like to apologize for this and hope to convince you during your next stay with us. Your H-Hotels Team Nicole Krötz Online Reputation Manager

26.07.22


80%

De: W. W.25.07.22

Good hotel for a Budapest visit.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear guest, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our modern H2 Hotel. Best wishes, Your H-Hotels Team Nicole Krötz Online Reputation Manager

25.07.22


73%

De: Jj25.07.22

La experiencia genetal se puede dar como aceptable. El principal problema es el sinsentido de que no me puedan dar una almohada extra o que el desayuno sea algo escaso y con poca variedad. Por lo demás, trato correcto, ambiente bueno y silencioso.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Dear Jj, Thank you for your review and your honest words. Thanks to feedback like this, it is possible for us to constantly improve. It is important to us that our guests feel comfortable with us. We would like to apologize for the service and will therefore discuss your comments internally and make improvements accordingly. We hope you still slept well and will visit us again on your next trip to Budapest. All the best until then Best regards, Your H-Hotels team Nicole Krötz - Online Reputation Manager

25.07.22


66%

De: Anonyme22.07.22

Good
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guests prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

22.07.22


73%

De: Anonyme19.07.22

Frühstücksauswahl lässt zu wünschen übrig, ordentlich aber lieblos
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    40 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt, sowie für Ihre Zeit, diesen gut bewertet zu haben. Wir sind froh, dass die positiven Eindrücke überwogen und Sie sich bei uns insgesamt wohl fühlten. Schade nur, dass unser Frühstücksbuffet, in Bezug auf Auswahl, nicht komplett Ihren Erwartungen entsprach. Bitte seien Sie versichert, dass wir Ihre Kritikpunkte hierzu mit den Kollegen intern besprechen werden, denn die Zufriedenheit unserer Gäste liegen uns sehr am Herzen. Gern möchten wir Sie während Ihres nächsten Besuches von unserem hohen Standard in allen Bereichen überzeugen und hoffen auf ein baldiges Wiedersehen in Budapest. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

19.07.22


76%

De: Anonyme17.07.22

Pleasant, comfortable, quiet. The only downside was the breakfast. Not enough variety.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    20 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

17.07.22


76%

De: Anonyme14.07.22

posizione del hotel ottima, la camera bella semplice
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

14.07.22


66%

De: Mila13.07.22

Buena,pero el desayuno hay muy poca variedad ,no hay nada de bolleria típica del país o bolleria general pensando un poco el los turistas
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
Dear Mila, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

13.07.22


74%

De: Pavel V.11.07.22

Good but could be better
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    40 / 100
Dear Pavel, Thank you for choosing our modern hotel for your recent abidance in Budapest and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

11.07.22


76%

De: Anonyme10.07.22

We enjoyed our stay. From the hotel services we only used the room for sleep overnight, we did not spend much time in the room during the day, therefore the room was sufficient. Breakfast was not one of the best hotels breakfasts we have ever had. Scrambled eggs tasted like the cheapest from the powder, there were often no buns left, almost no fruit and vegetable. However overall i can rate our stay to 6 - 7/10. Thank you for your services.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Warm regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.07.22


74%

De: Anonyme06.07.22

THe hotel is in a great location, everythign is modern and efficient. Our only suggestion is to have an ince machine and the rooms can use a safe, mini friddge, side table amd droawers
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    80 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent stay with us. Regarding to your 74% rating and kind words we are glad that you at least overall enjoyed being our guest although specified issues clouded your impressions. Please accept our apologies for the inconveniences and be assured that we take your review serious. As a matter of course we will discuss your points of criticism with our colleagues in charge to avoid further occurrences. Next time we would like to fully convince you of our common excellent hospitality and hope for another opportunity to be your host. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.07.22


80%

De: Anonyme06.07.22

Great location and nice modern hotel. Cleaners managed to forget to clean our room 2 out of 4 nights which was upsetting and nothing could be done as they left.
  • Chambre
    80 / 100
  • Propreté
    40 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, Thank you for staying at our modern hotel again and for taking the time to review your experiences. We are glad that you overall enjoyed your abidance with us although we regret that not everything was to your full satisfaction. We kindly ask you to accept our apologies for the deficient tidiness in your room as it certainly isnt part of our norm quality level and usual neatness. Please be assured that we will consult our head of department to ensure that impeccable cleanliness is given at all times. Hopefully you will give us another opportunity to prove our excellent service features in every aspect during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

06.07.22


71%

De: Si GINGCONNG. Room nr is 1.29.06.22

The room of mijn is small and table and seat is not comfort. I sent request to reservation and nothings to help. And the reception is not helpful. The restaurant is beautiful and the service is good and trust guest. The lady of restaurant are friendly and helpful when I ask hot water to bring to room. The room is nice deco, but not comfort. The location is perfect and easy to many tourist places.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    60 / 100
Dear Guest, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

29.06.22


76%

De: Dr. Christel W.28.06.22

Im großen und Ganzen war alles in Ordnung. Das Frühstücksbüffet bot viel Auswahl; für jeden Geschmack war etwas dabei. Bezüglich der Sauberkeit gab es nichts zu beanstanden. Uns hat jedoch gestört, dass es im Zimmer keinen Schrank und keine Schublade gab.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
Sehr geehrte Frau Dr. Weiß, für Ihren Aufenthalt und die daraus resultierende gute Bewertung danken wir Ihnen. Gut zu wissen, dass Sie eine angenehme Zeit in unserem Hause verbringen konnten und die meisten unserer Vorzüge überzeugten. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber sein, um Sie dann vollständig von unserem tollen Qualitätsniveau und den super Serviceleistungen unseres Teams zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

28.06.22


76%

De: Wael T.25.06.22

The hotel is in a great location. My room was a little bit smelly and there was no small refrigerator. The breakfast needs more variety like croissants and similar. The staff is helpful and nice.
  • Chambre
    60 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
Dear Mr. Tawfik, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

25.06.22


80%

De: Mikael24.06.22

Great location and good restaurants around the area
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
Dear Mikael, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

24.06.22


76%

De: LUIS20.06.22

HOTEL CON EXCELENTE UBICACIÓN. DESAYUNO BIEN, PERO JUSTO. UNO DE LOS DÍAS SALIMOS DE LA HABITACIÓN A LAS 10:00 Y CUANDO VOLVIMOS A LAS 16:00 SE ENCONTRABA SIN LIMPIAR Y TAL Y COMO LA DEJAMOS. MALA EXPERIENCIA EN ESE ASPECTO.
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Luis, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.06.22


74%

De: Susanne D.19.06.22

Visszajōvübk, mert elégedettek voltunk. Élveztük, hogy NEM volt zene a reggeli alatt. Láthatólag senkinek nem hiányzott. Az atmoszfera igazán kellemes volt és a kenyér KITÜNÖ!
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    60 / 100
Dear Mrs. Dániából, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.06.22


70%

De: Kokorsky Monika & H.17.06.22

Im Zimmer sind zu wenig Möglichkeiten um seine Kleidung unterzubringen, kaum Ablagemöglichkeit. Die Jalousien können schwer eingestellt werden, da die Schalter schlecht reagieren! Das Frühstück ist unmöglich, man bekommt jeden Tag das gleiche Angebot präsentiert, gleiche Wurst, Käse , 7 Tage lang ! Kaffee und Brot war sehr gut!
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Sehr geehrte Familie Kokorsky, vielen Dank für Ihren Aufenthalt, sowie für Ihre Zeit, diesen gut bewertet zu haben. Wir sind froh, dass die positiven Eindrücke überwogen und Sie sich bei uns insgesamt wohl fühlten. Schade nur, dass unser Frühstücksbuffet, in Bezug auf Auswahl, nicht komplett Ihren Erwartungen entsprach. Bitte seien Sie versichert, dass wir Ihre Kritikpunkte hierzu mit den Kollegen intern besprechen werden, denn die Zufriedenheit unserer Gäste liegen uns sehr am Herzen. Gern möchten wir Sie während Ihres nächsten Besuches von unserem hohen Standard in allen Bereichen überzeugen und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

17.06.22


Notre indice de satisfaction client
90%

Basé sur 2961 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance90%
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