Évaluation: H2 Hotel Budapest
Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.
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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest
Note totale sur 2390 évaluations
Témoignages:
«Personnel très sympathique» a déclaré 802 invités
«Chambres très agréables» a déclaré 805 invités
«Petit-déjeuner très copieux» a déclaré 679 invités
«Situation idéale» a déclaré 816 invités
«Prix parfait» a déclaré 801 invités
80%
Es gab im Hotel wie immer nichts zu beanstanden. Die aktuell nicht so gute Nahverkehrsanbindung liegt an Straßenbauarbeiten.
- Chambre80 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport60 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
Lieber Matthias,
wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
07.09.22
70%
Ottima struttura e in una posizione ottimale
- Chambre80 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport60 / 100
- Prix60 / 100
- Petit-déjeuner80 / 100
Dear Guido,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
03.09.22
70%
Hotel is at excellent location with parking garage .
- Chambre60 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
Dear Guest,
Thank you for taking the time to review your experiences at the H2 Hotel Budapest. With regrets we must realize that your impressions didnt fully meet your expectations of a pleasant stay and we would like to express our sincerest apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team to address the problems and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you during your future stay.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
03.09.22
63%
The room was not clean and there was a problem with the air conditioning. Check-in took more than an hour
- Chambre80 / 100
- Propreté40 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix40 / 100
- Petit-déjeuner80 / 100
Dear Guest,
Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
02.09.22
80%
Overordnet fint hotel. Beliggenhed helt perfekt. P kælder fin. Smilende og venligt personale i receptionen og gode til engelsk. Måden morgenmaden var sat sammen på var en smule forvirrende. Når man tog juice var det halv vand og halv juice. Afrydning skulle man selv. Frugten var kedelig og virkede til at være fra dåse.
Værelset var fint, masser af stikkontakter. Stort bad, med lækker bruser. Vi fandt dog aldrig ud af hvordan mørklægnings gardinet virkede. Der var ingen bar i lobbyen, men du kan købe flaskeøl el sodavand, hvis de ikke holder lukket..
- Chambre80 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
Dear Mrs. Hansen,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
66%
Dezastru!
Pe langa atitudinea nepotrivita a personalului de la receptie fata de unii turisti, camerele nu sunt prevazute cu frigider, noptiere, paturile (supraetajate) sunt mici si neconfortabile.
- Chambre60 / 100
- Propreté100 / 100
- Service20 / 100
- Liens de transport100 / 100
- Prix20 / 100
- Petit-déjeuner100 / 100
Dear Guest,
Thanks for having stayed at our hotel and for taking the time to bring your experiences to our attention. We deeply regret the uncomely impressions you experienced especially because of some colleagues that obviously didn't meet your idea of guest oriented and friendly service attitude. Please rest assured that our entire team generally is appreciated for their kindness and bearish or impolite behavior certainly not usual. To make sure it stays that way we will hold an appropriate consultation internally to avoid further occurrences. We hope for another opportunity to convince you of our common warm hospitality and would be happy to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
66%
Prima zi din vacanta, distrusa de personalul de la receptie.
Atitudine jignitoare fata de turisti sau doar fata de turistii romani.
Ni s-au reținut ca garantie 2000 de forinti pentru parcare. Parcarea a costat 1500 (o zi, 2 masini). Ni s-a spus ca ni se va restitui diferenta insa nu a fost asa.
Am fost furati pe fata si tratati ca si cum am fi fost niste cersetori sau hoti cand de fapt ei ne-au bagat mana in buzunar si ne-au pacalit.
- Chambre60 / 100
- Propreté100 / 100
- Service20 / 100
- Liens de transport100 / 100
- Prix20 / 100
- Petit-déjeuner100 / 100
Dear Guest,
unfortunately we can't really do much with your statement. However, we are sorry if we upset you in any way. Please be assured that xenophobia is completely absurd and out of the question in a hotel like ours.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
80%
Hotel bem localizado e com quartos muito funcionais e limpos. O pequeno-almoço é agradável mas as bebidas não tem muita qualidade (especialmente os sumos de fruta).
- Chambre80 / 100
- Propreté100 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
Dear Mrs. Ferreira,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
01.09.22
80%
Buono,unica piccola pecca,chi fa colazione dopo 8,30/8,40 trova qualcosina in meno.
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
Dear Luca,
Thank you for your time to rate on your overall pleasant abidance at our comfortable hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
30.08.22
76%
Soggiorno molto buono. Migliorerei la colazione con più scelta per l'opzione "dolce" e anticiperei l'orario di sistemazione giornaliera delle camere (talvolta viene fatta dopo le 15.00 ....)
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport60 / 100
- Prix100 / 100
- Petit-déjeuner60 / 100
Dear Guest,
Thanks a lot for choosing our hotel for your recent trip. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
29.08.22
66%
Average
- Chambre80 / 100
- Propreté80 / 100
- Service40 / 100
- Liens de transport100 / 100
- Prix60 / 100
- Petit-déjeuner40 / 100
Dear Mr. Dr Toma,
We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
29.08.22
80%
A good overall experience.
- Chambre100 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
Dear Razvan,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
27.08.22
70%
Very good
- Chambre80 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport60 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
Dear Guest,
Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
26.08.22
80%
Ein rundum ordentliches Mittelklassehotel.
Etwas zu lange Wartezeiten sowohl beim Check in, als auch beim Check out.
Keine Info über WLAN, keine Frage nach 2er Karte, obwohl für Aufzug nötig und Nachfrage nach sonstigen Bedürfnissen (wo ist was...)
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
Lieber Gast,
wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
26.08.22
76%
Hotel room was great. Very clean. Quite small and my husband and I found it slightly confusing at first trying to turn on the lights/ac.
Breakfast was wonderful. Great variety and loved the coffee machines.
While we selected the hotel due to location- be aware one of the bridges is closed due to renovations making it less convenient
- Chambre80 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport60 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
Dear Guest,
How nice that we were able to fulfill most of your wishes and that you had a pleasant time with us. Our team would be very happy to see you again soon.
Best regards,
Your H-Hotels team
Nicole Krötz Online Reputation Manager
24.08.22
73%
Positivo ma le dormite nei letti a castello erano scomode: i cuscini sono troppo leggeri e poco ergonomici. Sicuramente migliorabile.
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
Dear Pier,
We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
24.08.22
70%
Frühstück: Tische und Besteck könnten sauberer sein, einiges wurde nur spärlich nachgefüllt
- Chambre80 / 100
- Propreté60 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
Lieber Gast,
danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 Hotel Budapest rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
18.08.22
80%
Hotel perfectamente situado para descubrir lo mejor de Budapest. Nosotros habíamos seleccionado habitación para dos adultos y dos niños y en la foto de booking aparecía cama de matrimonio y dos kieras, pero nuestra habitación tenía cuatro literas u ninguna vistadaba a un patio inferior. Fue una pena, pero bueno! Solo lo utilizamos para dormir. La próxima vez nos aseguraremos mejor de la habitación que solicitamos.
- Chambre60 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport100 / 100
- Prix60 / 100
- Petit-déjeuner80 / 100
Dear Mr. Arce,
We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
15.08.22
80%
We enjoyed our stay
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
15.08.22
66%
Goog hotel in a very good location. But the breakfast was interestingly bad. The cheapest and worst hotel breakfast so far, and I have tried many.
- Chambre100 / 100
- Propreté100 / 100
- Service60 / 100
- Liens de transport60 / 100
- Prix60 / 100
- Petit-déjeuner20 / 100
Dear Mr. Karlsson,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
04.08.22
Notre indice de satisfaction client
Certificat de:
- Service d'évaluation indépendant
- Évaluations de véritables clients sans manipulation
Note moyenne