Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 3019 évaluations

Nos dernières notations:
2523 évaluations, afficher
429 évaluations, afficher
49 évaluations, afficher
14 évaluations, afficher
4 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


80%

De: Anonyme19.02.22

Helpful and polite personnel.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.02.22


70%

De: Anonyme17.02.22

It was nice hotel but it lacked in some amenities. Like the room that was provided had no view at all, if i opened a window i could directly see a wall and nothing else. Also kettle was unavailable. Floor heating was not working. But if looked at the pricing of the hotel and for just travellers, the hotel is superb and reception persons are amazing. The hotel is right in the middle of historical places. So all in all the hotel is nice
  • Chambre
    60 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent stay with us. Regarding to your 70% rating and kind words we are glad that you at least overall enjoyed being our guest although specified issues clouded your impressions. Please accept our apologies for the inconveniences and be assured that we take your review serious. As a matter of course we will discuss your points of criticism with our colleagues in charge to avoid further occurrences. Next time we would like to fully convince you of our common excellent hospitality and hope for another opportunity to be your host in Budapest. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

17.02.22


76%

De: Marc W.15.02.22

Nice hotel! Location was perfect
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    100 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Mr. Wauthier, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

15.02.22


80%

De: Anonyme10.02.22

La experiencia fue genial, personal amable y desayuno normal, esperabamos más para el hotel que es. Por lo demás todo perfecto!
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10.02.22


80%

De: Sufian04.02.22

Everything was ok, unless the cleaners staff they didn't clean the rooms as they should and they didn't charge the mattress
  • Chambre
    80 / 100
  • Propreté
    20 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Sufian, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

04.02.22


63%

De: Anonyme02.02.22

New hotel, every day cleaning - nice Breakfasts not tasty, room is not enough convenient and low ceilings, but new , bed is not comfortable
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, We are thankful for your good rating and glad to know that your stay at our modern hotel was overall enjoyable. To fully convince you of our warm hospitality and excellent service we would be pleased to welcome you back again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.02.22


80%

De: Alena29.01.22

Překvapivě čisté a skvělá poloha. V pokojích byl ale problém s regulací topení, buď příšerné horko, nebo ráno naopak zima. Odjížděly jsme nachlazené.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    60 / 100
Dear Alena, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

29.01.22


80%

De: Deni23.01.22

Adorable location, interesting and modern room style rather than pragmatic. Quite noisy environment, and no or bad heating. Overall value for the price.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
Dear Deni, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

23.01.22


73%

De: Anonyme20.01.22

It was a good experience The breakfast need to upgrade
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thank you for staying at our hotel and for taking the time to bring your review to our attention. We are glad that you overall had a pleasant abidance with us even though our breakfast didn't fully meet your expectations which we regret as it usually is very popular with our guests. In order to find solutions for improvements we would have liked to know more detailed how we can enhance selection and quality in your opinion to make it more enjoyable. Hopefully we can welcome you back again someday and change your point of view. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.01.22


65%

De: Михаил20.01.22

Уютный, чистый, но холодный отель. Район очень удобный. В номерах нет тапочек, зубных щеток, это видимо сейчас норма, к сожалению.
  • Chambre
    40 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    20 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 66% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.01.22


80%

De: Janis19.01.22

Good! Good value for the price you pay. Very convenient location. Everything fresh. Decent breakfast. Nothing exceptional, no personal touches anywhere. Heating adjustment options limited in the room. All automatic, temperature normal, but without options to make it warmer. There's a floor heating in the room, but you can't tell whether it's on or off. Switching it does not make any difference. User manual for all the buttons in the room would be nice.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Janis, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.01.22


80%

De: Anonyme20.12.21

Top
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    80 / 100
Lieber Gast, wir bedanken uns für Ihren Aufenthalt und Ihre Zeit, unser Haus gut bewertet zu haben. Bezugnehmend auf Ihre vergebenen 80% sind wir froh, dass Sie sich bei uns wohl fühlten und unsere Annehmlichkeiten wertschätzten. Während Ihres nächsten Besuches möchten wir Sie gern vollständig von unserem hohen Standard überzeugen und hoffen auf ein Wiedersehen in Budapest. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

20.12.21


63%

De: Anonyme19.12.21

Non é male ma davvero troppe cose mi sono piaciuti , tipo eravamo in 4 nessuno ha fatto pulizia in camera per 3 giorni , li abbiamo chiesto di cambiare una lenzuola ci ha dato la lenzuola e ci ha detto di metterla noi , non c'è armadio per 4 personee!! Che non mi sembra una bella idea perché alla fine dovevamo lasciarke nelle valige che era scomodo , per la tecnologia va bene comodo , per la grandezza della camera era moltoooo scomoda era molto piccola la camera per 4 persone molto stretta , rapporto qualità e prezzo pure non é giusto con quel poco servizio diciamo che dovrebbe costare di meno ma costa di più per la posizione e solo per quello per il resto no , quando tornerò non lo sceglierò ancora
  • Chambre
    60 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, With regrets we must realize that we couldn't convince you of the modern comfort and excellent service features our H2 Hotel usually is appreciated for. Nevertheless we are thankful for your meaningful feedback as it helps us to continuously improve ourselves. We kindly ask you to accept our apologies for the mentioned inconveniences and we assure you to discuss each of your criticism points internally to amend our attention especially in the range of cleanliness and thoughtfulness. Hopefully you will give us another opportunity to convince you of our common excellent service features and thus change your point of view. Stay healthy, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.12.21


76%

De: Park19.12.21

The hotel was very good except 1) a little cold room temperature 2) room telephone 3) drinking water 4) cleenex
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

19.12.21


80%

De: Anonyme13.12.21

All is good, exe hiting
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

13.12.21


80%

De: Valeria13.12.21

Nice
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
Dear Valeria, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

13.12.21


62%

De: DimitraM12.12.21

Very good location, modern minimal room very poor breakfast
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
  • Restaurant
    60 / 100
Dear Dimitra, With regrets we must realize that the impressions you gained at our hotel didn't fully meet your expectations of a pleasant stay. We are really sorry that especially our breakfast which usually is appreciated by our guests wasn't to your satisfaction. To our understanding we would have liked to know in detail how we can improve quality and selection in your opinion to ensure better indentations. We hope to meet again someday to improve your impressions and thus change your point of view. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.12.21


74%

De: Anonyme12.12.21

..
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
Dear Guest, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

12.12.21


68%

De: Yoma08.12.21

Habitación sin calefacción, solo aire acondicionado, que con 2 grados fuera no sirve de nada. Bajamos para que lo miraran y nada..a congelarnos..el suelo radiante tampoco funcionaba. Las sábanas nos las cambiaron al cuarto día porque las quitamos nosotras..no se les veía intensión. Pedimos dos almohadas extras, porque eran muy blandas y todavía las estamos esperando! Jajaja Desayuno repetitivo, no había dulces, los últimos días casi no había fruta. Buena ubicación y habitaciones modernas, sin teléfono para contactar con recepción.
  • Chambre
    80 / 100
  • Propreté
    40 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
  • Restaurant
    40 / 100
Dear Yoma, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 69% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

08.12.21


80%

De: Maksim04.12.21

Отличное месторасположение, удовлетворительный завтрак, хорошая цена. Персонал не всегда внимателен. Забыли про трансфер.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Maksim, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

04.12.21


Notre indice de satisfaction client
90%

Basé sur 3019 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance90%
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