Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2379 évaluations

Nos dernières notations:
1929 évaluations, afficher
380 évaluations, afficher
47 évaluations, afficher
19 évaluations, afficher
4 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


63%

De: Mateo23.06.24

Mala por culpa de su publicidad. No pueden ofertar una habitación con sorpresa y que la única sorpresa sean dos literas. Lamentable e impropio de un hotel de esa categoría
  • Chambre
    40 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Mateo, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please note the special booking conditions: When booking this room category, the special room allocation is based on availability on the day of arrival. Accommodation is in a comfort twin, comfort double, superior double or multiple bed room for single or double use (is declared under equipment). Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


70%

De: Anonyme22.06.24

Sans plus . Pour moi il est incompréhensible qu‘ on offre la chambre comme étant disponible avant 15:00 heures uniquement moyennant un paiement. Soit la chambre est prête et disponible ou elle ne l‘est pas. Buffet pas très alléchant. En arrivant à 8:45 heures, il n‘y avait pas d’œufs brouillés et 9:45 heures il n‘y en avait toujours pas. C’était le cas 1 jour.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thanks a lot for posting a review of your recent abidance at our H2 Hotel. Please rest assured that early check in's before 3pm are realisable but can only be fulfilled due to our current availability. On the check out day every guest has the possibility to stay in their room until 12noon which makes it impossible for us to guarantee early check in's. We kindly ask for your understanding in this case and hope to meet again someday for an even more enjoyable time. Best wishes, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

22.06.24


66%

De: Richard22.06.24

The room was lacking in several ways. No bedside table so I keep my glasses and phone on the bare floor. Lacking electric plugs for recharging by the bed. Only a curtain between the room and bath/sink so my wife wakes me up when washing her hands. Maybe survey guests to see what they like in a room.
  • Chambre
    40 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Richard, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 67% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


76%

De: Anonyme22.06.24

Overall experience was okey. Was disappointed by the room a bit, there was no refrigerator/minibar, or a safe, so we could not cool our water or other drinks that we bought. It would have been really good since it was really warm outside. We could not buy water or other beverages either in their shop because it was closed during the day.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


80%

De: Anonyme21.06.24

It was a good stay, hotel was within walking distance to most sites.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.06.24


70%

De: Anonyme20.06.24

Schönes gut gelegenes Hotel! Schneller Service im Zimmer. Leider sehr sehr dürftiges Frühstück. Macht eher den Eindruck einer Massenabfertigung in der Jugendherberge. Wir waren trotz bezahltem Frühstück woanders zum Frühstücken.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
  • Wifi / Connexion à Internet
    80 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

20.06.24


80%

De: Anonyme18.06.24

Very good location and nice service from reception staff. Overall a good experience, but as described some amenities, a safety box and a minibar would have been Nice.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.06.24


76%

De: Anonyme18.06.24

.
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.06.24


73%

De: Andrea17.06.24

Posizione fantastica, comodo il garage anche se il posto per la moto costa come quello di un’auto. Servizi adeguati anche se su Secret Escape viene reclamizzato come un 4 stelle mentre l’insegna dice 3 stelle.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Andrea, Thank you for your efforts to rate on your recent stay at our Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.24


73%

De: Anonyme17.06.24

Buono
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for your efforts to rate on your recent stay at our Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.24


63%

De: Klaus16.06.24

It was ok
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Klaus, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 63% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.06.24


73%

De: Vogt16.06.24

?
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
Lieber Gast, vielen Dank für die gute Bewertung Ihres Aufenthaltes in unserem Hause. Wie schön, dass die meisten unserer Annehmlichkeiten überzeugen konnten und Sie sich bei uns wohl fühlten. Damit wir Sie vollständig von unseren tollen Vorzügen überzeugen können, hoffen wir auf ein Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

16.06.24


73%

De: Anonyme15.06.24

Rooms decor looked modern but cheap whit artificial materials like imitation wood. Maun problem is not to have place to open large bag at all, or store anything in closet, which didnt exist. Putin for exwmple underclothes in bench is just boring not relaxed. Same unfunctionality continued in breakfast where you felt that plates and cutlery is hidden somewhere bedore you learn theyr special locations. At weekend rush the breakfast turned chaotic and unclean. At week when it was quiet it worked quite well. Breakfast had enought seats and that is a big plus but someone needs to clean dirty dishes away if guests leave then at the tables.
  • Chambre
    60 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.06.24


76%

De: Anonyme12.06.24

Good
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.06.24


76%

De: Saso12.06.24

Great central location, bit overcrowded for breakfast. Overall good experience.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Saso, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.06.24


80%

De: Anonyme07.06.24

Muy agradable
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thanks a lot for choosing our modern hotel for your recent trip to Budapest. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.06.24


76%

De: Anonyme05.06.24

nice decoration
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.24


73%

De: Martin S.05.06.24

Rigtig godt hotel.
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Martin, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.24


76%

De: Simone05.06.24

Buono, ma la stanza è poco insonorizzata
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Simone, Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.24


76%

De: John m.03.06.24

Great hotel and had no issues at all.friendly staff and nice hotel.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear John, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.06.24


Notre indice de satisfaction client
89%

Basé sur 2379 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance89%
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