Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2023 évaluations

Nos dernières notations:
1701 évaluations, afficher
283 évaluations, afficher
29 évaluations, afficher
6 évaluations, afficher
4 évaluations, afficher
Témoignages:

„Personnel très sympathique”

„Hôtel très moderne”

„Staff were helpful”

„Situation idéale”

„Very nice”

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


76%

De: Zuzana13.03.23

Our stay in H2 Hotel Budapest was really nice. Hotel has a great position in city center, really close to amazing St. Istvan Basilica and many restaurants. Good was also parking place in hotel. Due to reconstruction of the road around the hotel it was a bit difficult for us to find it. I would suggest to improve breakfast selection. Also add some option for people with intolerance (lactose or gluten). Room was nice and cosy but needed a bit renovation of bath corner and also the plaster was peeling off the wall in our room. Our overall experience was good because of great position and we would recommend this hotel to our friends.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    40 / 100
Dear Zuzana, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.03.23


65%

De: Anonyme09.03.23

Camera come da foto e descrizione. Confortevole ma non pulita adeguatamente (capelli a terra e nelle lenzuola).Bagno cieco e privo di ventola.
  • Chambre
    80 / 100
  • Propreté
    20 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
Dear Guest, Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

09.03.23


70%

De: Valentina06.03.23

.....
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
Dear Valentina, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.03.23


66%

De: Clare04.03.23

Bedrooms too hot and not alot left at breakfast when we came down but nice hotel
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
Dear Clare, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.03.23


71%

De: Pedro01.03.23

Not the best
  • Chambre
    60 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    80 / 100
Dear Pedro, Thank you for taking the time to review your experiences at the H2 Hotel Budapest. With regrets we must realize that your impressions didn’t fully meet your expectations of a pleasant stay and we would like to express our sincerest apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team to address the problems and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you during your future stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

01.03.23


80%

De: Alonso R.28.02.23

Buena
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Mr. Rosa, Thanks for choosing our hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.02.23


71%

De: Rudolf B.24.02.23

Die Standardzimmer haben ein zeitgemäßes Design und sind einfach aber zweckmäßig ausgestattet. Das Frühstücksbuffet ist reichhaltig. Insgesamt ein gutes Budgethotel in Innenstadtlage. Abstriche gibt es für eine mangelnde Fenstersicherung. Ein selbsterklärendes Foto habe ich auf Google Maps und auf Trip Advisor eingestellt.
  • Chambre
    40 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    20 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    80 / 100
Sehr geehrter Herr Backhaus, danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann- Online Reputation Manager

24.02.23


70%

De: Anonyme21.02.23

Buono. Non adeguato qualità prezzo.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
Dear Guest, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.02.23


80%

De: Emin18.02.23

Very pleasant
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Emin, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.02.23


76%

De: Filippo16.02.23

Tutto sommato buono
  • Chambre
    80 / 100
  • Propreté
    40 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
Dear Filippo, We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.23


76%

De: Anonyme13.02.23

My overall review of the hotel is good. The hotel location is great. The rooms are perfect. My only dissapointments are two things. One, the breakfast was minimal. Two, we stayed in room 413. There was roadworks directly outside the window. My partner and I were woken between 2-5 am by passers by on the street and then again at 7. This did have a detrimental effect on our stay as we didn't sleep well at all. This was unfortunate due to the fact the hotel itself was lovely.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.02.23


80%

De: Anonyme09.02.23

The rooms were nice! I only see two points for improvements: (1) The light next to the bed that automatically turns on when it sees your feet can be a little annoying. It takes a long time for it to turn off. (2) It is sometimes also difficult to turn on the lights once you get into the room. The accesscard holder and wall are both black. Therefore you can't see them in the dark. When I consider the food, I think it was horrific (apart from the bread) - Old boiled eggs, dried out cheeses, and bad coffee.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.02.23


80%

De: George29.01.23

Was okay
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    20 / 100
Dear George, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.01.23


66%

De: Joe23.01.23

.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    40 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
Dear Joe, What a pity that you gave your recent stay only 67%. We are working hard each day to satisfy our guests expectations and to meet the quality level of our H2 Hotel in every aspect. Therefore we regret not to have fully reached your conception of a pleasant abidance. Please accept our apologies for any inconveniences that may have occurred but to improve our service features and quality norm a constructive feedback is important for us. We sincerely hope for another opportunity to change your point of view and convince you of our great hospitality during a future visit. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.01.23


80%

De: Oz14.01.23

Zt
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
Dear Oz, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

14.01.23


80%

De: Anonyme05.01.23

Ok
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    20 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
Dear Guest, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

05.01.23


77%

De: Anonyme04.01.23

.....
  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
Dear Guest, Thanks a lot for choosing our hotel for your recent and pleasant stay. We are happy that your positive impressions prevailed which made you leave us such a great rating and we hope to welcome you back again soon for another comfortable abidance in nice atmosphere. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

04.01.23


76%

De: Anonyme03.01.23

Will stay here again.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    40 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    40 / 100
Dear Guest, Thanks for choosing our modern hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

03.01.23


76%

De: Jojo02.01.23

Gg
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
Dear Jojo, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

02.01.23


66%

De: Anonyme01.01.23

Its clean, but service and price could be better
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    40 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Budapest. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We kindly ask for your understanding in this regard and hope for another opportunity to change your point of view during your future stay. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

01.01.23


Notre indice de satisfaction client
90%

Basé sur 2023 avis de 1 portails

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance90%
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